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Lloyd Frank
2/5, 3 Reviews
67% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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"I was appalled by the service ..."
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1 Star Review
By : 'n/a'
Services : Sales( I bought a property using them)
Sold price : £426000
Would you recommend ? : Yes
Postcode : E16
5 Aug 2016
People found this helpful0
I was appalled by the service I received from Lloyd Frank from beginning to end. (And even after the end). Firstly my agent was late for our first 2 viewings so the day I took off work was wasted. After finding a place, the agent was rude and insulting during the process. He was not willing to answer questions I had, considering I was a first time buyer. On completion, the keys he gave me did not work and the remote for the gate was wrapped up in duck tape. A few weeks after completion, I found several keys did not work, and when I asked if they could cover costs for replacing these, they did not and I am now having to source my own contractor to pay for they keys. A necessary evil in the house buying process. I did refer to his colleague Danika who was very courteous and helpful when my agent was unavailable. So if you do need to use them, I'd advise dealing with her specifically
Comments on Agent Fees
Fees are standard. No issues there
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £426,000 | £426,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
Address
Lloyd Frank
F30B Waterfront Studios, 1 Dock Road, London, Greater London
E16 1AH
020 3129 9900
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
We have never received ...
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1 Star Review
By : 'Anonymous'
Branch : London, F30B Waterfront Studios, 1 Dock Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RM19
13 Dec 2016
People found this helpful0
We have never received inventory / check in report, we were charged for the re-cleaning of clean apartment it was deducted from our deposit without even informing us. The same key could open the main front door and apartment's bottom lock, it was changed one week before we moved out, no actions ... Read Full Review
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First time using this agent. ...
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4 Star Review
By : 'Adam'
Branch : London, F30B Waterfront Studios, 1 Dock Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E16
10 Aug 2016
People found this helpful0
First time using this agent. Found them very helpful, courteous, and efficient. We first viewed the property early August and had all paperwork wrapped up by mid-August - would recommend to ... Read Full Review
What agent could do to change your mind?
Agent's Fees standard.
Comments on Agent Fees
Agent's Fees standard.
Comments (0)Was this helpful?:
I was appalled by the service ...
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1 Star Review
By : 'n/a'
Branch : London, F30B Waterfront Studios, 1 Dock Road
Services : Sales (As a Buyer)
Sold price : £426000
Would you recommend ? : Yes
Postcode : E16
5 Aug 2016
People found this helpful0
I was appalled by the service I received from Lloyd Frank from beginning to end. (And even after the end). Firstly my agent was late for our first 2 viewings so the day I took off work was wasted. After finding a place, the agent was rude and insulting during the process. He was not willing to ... Read Full Review
Comments on Agent Fees
Fees are standard. No issues there
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