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Mullie
1/5, 3 Reviews
0% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
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"Our experience with Mullies..."
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1 Star Review
Olivia
By : 'Grace'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : RG10
5 Oct 2016
People found this helpful1
Our experience with Mullies was awful. We rented through them for 6 months and lost hundreds due to their incompetence. We needed to move quickly due to the fact my mother had cancer. They lied continuously and to the point where we had to threaten legal action- only at this point did they admit fault. They left our house unlocked after house viewings creating a security risk and even went as far as to lie about the deposit. They attempted to get more money from us by saying that the carpets needed cleaning when we had had them professionally cleaned- they said this would cost �300 which they needed in writing that they could take the money from our deposit. They continued to threaten us for not replying in writing, when the deposit was returned DPS gave us the full amount. Showing that dps didn't think a second carpet cleaning was required. Our landlord was pretty bad but Mullie's took it to a new level. The 6 months of terrible stress was awful and I would not recommend that anyone goes with Mullie's estate agents.
Comments on Agent Fees
Bad
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Address
Mullie
The Old Bakeshouse 26 High Street, Twyford, Berkshire
RG10 9AG
0118 934 2470
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Awful. Lazy. Non ...
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1 Star Review
By : 'Disgruntled'
Branch : Twyford, The Old Bakeshouse 26 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG10
24 Feb 2017
People found this helpful1
Awful. Lazy. Non communicative. Slopey shoulders from the owner. Avoid unless you wish to feel disappointed. And yet such an easy service to deliver; all you need to do is communicate! ... Read Full Review
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Our experience with Mullies ...
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1 Star Review
By : 'Grace'
Branch : Twyford, The Old Bakeshouse 26 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG10
5 Oct 2016
People found this helpful1
Our experience with Mullies was awful. We rented through them for 6 months and lost hundreds due to their incompetence. We needed to move quickly due to the fact my mother had cancer. They lied continuously and to the point where we had to threaten legal action- only at this point did they admit ... Read Full Review
Comments on Agent Fees
Bad
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I had a disappointing ...
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1 Star Review
By : 'Helen'
Branch : Twyford, The Old Bakeshouse 26 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG10
18 Apr 2015
People found this helpful3
I had a disappointing customer service experience with this agent. I had to chase them twice to arrange a viewing, the viewing itself was fine and I then put in an offer, raised it an their request and heard nothing for another 2 days. When I called them to find out what was happening the ... Read Full Review
What agent could do to change your mind?
All they needed to do was to let me know what was happening.
Comments (2)Was this helpful?:
By : Rita rahman
7 Mar 2016I let my property through Mullie, I found the customer service to be excellent...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
