The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 52 Reviews
87% Recommended
88% sales valuation accuracy
89% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction

Jane
By : 'Jo'
Services : Sales( I bought a property using them)
Sold price : £217000
Would you recommend ? : Yes
Postcode : LS20
Jane proved to be a very professional and helpful agent during the purchase of our new home . She kept in touch regularly with all parties involved and helped move the sale along to complete in a very timely manner. All the staff I spoke to at Blue Residential were very helpful . I would definitely recommend for future property deals .
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88.00% | 86% | £87,250 | £370,000 |
| Lettings | 89% | 86% | £325 | £890 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 7 | 5 | 7 | 0 | 13 | 0 | 0 | 1 |
Blue Residential
86 Otley Road, Guiseley, West Yorkshire
LS20 8BH
01943 876888
By : 'Angry'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : BD17
Another customer with an outstanding deposit! I left the property mid May and have used them again for my current place. This was before I realised they were a bunch of cowboys. Still no deposit back after 3 months despite leaving the apartment in a better condition than I moved in and ... Read Full Review

By : 'Saad'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : BD9
I was a blue residential tenant for just over two years. During my tenancy I was never a single day delayed with my rental payments. I hope BR confirms this in their response. I gave my 30 days notice to BR as per the contract and vacated the property before the agreed dates and even called ... Read Full Review

By : 'AILEEN'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Buyer)
Sold price : £122000
Would you recommend ? : Yes
Postcode : LS29
Absolutely wonderful... Jane Vale in Guiseley office constantly communicated with me all the way through the process, kept me calm and was very supportive. I wouldn't have got through it without her. Thank you so much. Love my new property very ... Read Full Review
By : 'Marty'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS28
Blue Residential kept part of my deposit for petty reasons despite acknowledging that we had looked after the property during our tenancy. I didn't question it as i just wanted my refund back quickly, since it had already taken several weeks for them to tell me how much I'd be ... Read Full Review
By : Dan McCaul, Sales Director, Blue Residential
23 Nov 2020We are always very suspicious about reviews that are vague. If you are happy to review us openly then the least we expect is the ability to properly respond to your concerns. This is a matter that...


By : 'James'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS20
I have recently rented a property through blue and the service has been fantastic. Since living in the property i have had a few issues that have been dealt with quickly and nothing had been much trouble. I am in the industry myself so know what to expect with service but Jane and Carol have ... Read Full Review


By : 'Alison'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Buyer)
Sold price : £172
Rent PCM : £600
Would you recommend ? : Yes
Postcode : LS29
Both Angela and Jane were so lovely to communicate with both as a tenant and during the process of purchasing the property. They provided relevant information in a friendly and concise manner that was also understandable amongst the legalities that accompany property management. They returned phone ... Read Full Review
good


By : 'Landlord'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS20
Blue have been supportive and responsive towards us throughout the letting process. In particular, everyone has been courteous and has kept us up to date via text messages and phone calls. All staff have been friendly and helpful. We would recommend Blue to any landlord and look forward to working ... Read Full Review


By : 'Hobby'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : BD9
We took possession of the property in January in very difficult circumstances for me and my partner. They were sympathetic and understanding and always very helpful. Once we said we wanted the property they did their upmost best to get it ready as soon as possible. Which was over the Christmas ... Read Full Review
Excellent fee no hidden costs we were told at being what they were


By : 'Simon'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LS19
Jane and Angela are both excellent I speak to them both on the telephone and in the branch and they are always happy and smiling. The BTL properties they have found for me have been excellent as is the tenant placement service. I would recommend to anyone wanting to buy , sell or let to speak to ... Read Full Review
The fees are very fair for the excellent service


By : 'Edem'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Rent PCM : £325
Would you recommend ? : Yes
Postcode : BD5
Dan was friendly, professional and knowledgeable about the property which he showed me around. He answered all my questions and was overall very good . Angela was very professional and thorough when going through the documents to sign adding a touch of humour. Both representatives were an asset to ... Read Full Review
Application fee was moderate and I could pay by bank transfer


By : 'Matthew'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : BD10
I walked into blue residential in Guiseley this morning to collect my keys, and was greeted by a very smart and friendly lady by the Name of Jane, she was wonderful, and very helpful. I have always owned and this is the first time I have rented. the experience was great and no trouble at all, I ... Read Full Review
good


By : 'PS_Otley'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : LS20
Having used Blue to both purchase and manage a rental we have found the team to be friendly proffessional and efficient. The service provided is first class and I would have no hesitation in recommending this agency. Special mention to Jane and Carol for their continued professional ... Read Full Review
I have found the fees to be competitive with others and offer value for money.


By : 'Jordan'
Branch : Guiseley, 86 Otley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS20
Shocking, had to leave our tenancy early due to events out of our hands that could have led to health and safety issues and we were seemingly penalised for it. Originally quoted around �200 for leaving early, this were later upped to 475, two weeks before we were due to hand the keys in.. even ... Read Full Review
Extortionate. Originally quoted £200 to cancel tenancy.. then £400..then £475.. In the end they took £480.
By : Dan
28 Oct 2016Having read your review it has left us all a little dismayed. We have tried, in vain, to explain a straightforward process on a number of occasions but there must come a point where you accept some...

By : 'Nicole'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS25
The service we received from Blue Residential was exceptional from start to finish. We experienced several hiccups along the way with the Solicitors but Jane got involved on our behalf and kept us updated at every opportunity. She was very professional, friendly and understanding throughout. I ... Read Full Review


By : 'Rebecca'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : LS19
We have received excellent service from Blue Residential, right from the initial visit to look at the house to the day of completion. We decided to go with this company because of the friendly and informative assessment Angela did (compared with other estate agents who visited) and because of the ... Read Full Review
Very competitive (the cheapest offer we had) and a good service received for the fees.

By : 'Jo'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Buyer)
Sold price : £217000
Would you recommend ? : Yes
Postcode : LS20
Jane proved to be a very professional and helpful agent during the purchase of our new home . She kept in touch regularly with all parties involved and helped move the sale along to complete in a very timely manner. All the staff I spoke to at Blue Residential were very helpful . I would ... Read Full Review

By : 'Daniel'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS20
Cannot say enough positive words about how Jane dealt with the sale of my property, she kept me fully up to date every step of the way, was always available and returned calls. Superb service and much ... Read Full Review
I'd say the fees were fair.

By : 'Mrs'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS29
Jane was positive, considerate, punctial, and kept me informed at all times during all of the transaction. All with a sense of humour and ... Read Full Review
good


By : 'Linda'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS29
We were very impressed with the efficient service received from Blue Residential. They found us a Buyer for our property within 3 months and they oversaw the sale process, to ensure that it ran smoothly. They also gave advice and were friendly and helpful. We would definitely recommend them ... Read Full Review
We had to pay the minimum fee of £1,500, which was what we were expecting for the service we received, and slightly less than we would have had to pay with another Agent. Blue Residential carried out all the Viewings and arranged for the keys to be handed over to the new occupiers. It was easy to contact them and they responded quickly to queries.


By : 'Simon'
Branch : Guiseley, 86 Otley Road
Services : Sales (As a Vendor)
Sold price : £370000
Would you recommend ? : Yes
Postcode : LS20
Fantastic service from Angela and Jane at Blue. Very good communication; Angela always answered our queries very promptly and seemed really good at co-ordinating the whole process. Would certainly recommend ... Read Full Review
Very competitive prices
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents