The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 27 Reviews
96% Recommended
95% sales valuation accuracy
0% letting valuation accuracy
96% sales fee satisfaction
0% letting fee satisfaction

Kelly
By : 'Alex'
Services : Sales(As a Buyer)
Sold price : £194000
Would you recommend ? : Yes
Postcode : B63
As first time buyers we weren't sure of what to expect nor the process of purchasing a house. Jodie completely put our mind at ease and we very much felt that she was there to support us. We felt very confident that Jodie and Kelly were looking after both the vendors and our best interests. Communication was excellent and emails were replied to within hours. Jodie went above and beyond post-purchase to ensure we were happy with the process and our purchase. Thank you Robert Oulsnam!
Good
Good
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 96% | £40,000 | £263,000 |
| Lettings | 0% | 0% | £0 | £0 |
Robert Oulsnam & Company
517 Hagley Road, Birmingham, West Midlands
B66 4AX
0121 429 9986
By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £187000
Would you recommend ? : No
Postcode : B67
I found Debbie very rude and unprofessional. The branch didn't tell about offers. I wouldn't use to sell my house, they valued mine at 165 another agent valued at 200 and it sold for... Read Full Review


By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : B67
Robert Oulsnam company help me to sell my property in very short period. All the staff was very professional and did the job to very high standers. if in future I am selling or buying my first choice will be this... Read Full Review


By : 'Kev'
Services : Sales( As a Buyer )
Sold price : £263000
Would you recommend ? : Yes
Postcode : B67
Took our time picking an estate agent to sell our house,so glad we chose Robert Oulsnams,Bearwood Branch,from when we first met Ben,to all our dealings with Kelly,they have been an absolute pleasure,both professional & friendly.Nothing was too much trouble,as it happens the house we moved into... Read Full Review


By : 'Victoria'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B32
I have recently sold a property with Ben's team and I found every member of staff to be professional and and went out of their way to be helpful. This isn't the first house and will certainly not be the last that I put up with Oulsnam Hagley road, Ben took all the pressure out of ... Read Full Review
Good

By : 'San'
Services : Sales( As a Vendor )
Sold price : £226555
Would you recommend ? : Yes
Postcode : B675
My favourite bunch, always helpful, knowledgeable, personable and tenacious. You can only list two of the team in the review but in reality they are all brilliant and very professional at what they do. Kelly is particularly tentative and frequently emails to ask how I'm doing... Kelly likes... Read Full Review
Fair

By : 'Quigley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B16
I used a previous agent based on Harborne high street who will remain nameless, the service I received from them was abiismal so I decided to use Oulsnam's in stead. Throughout the whole process the advice and honesty was so refreshing. They are the most reliable, approachable and honest ... Read Full Review
Excellent fees consistent with market fees

By : 'Suzanne'
Services : Sales( As a Vendor )
Sold price : £129000
Would you recommend ? : Yes
Postcode : B67
Used this estate agent to sell my house. Ben and the team could not be more helpful or professional right from the off. They were flexible and arranged things to suit me and were understanding of my circumstances. Ben was an excellent sales progressor and kept me informed all the way through the... Read Full Review
Worth it for the service received.

By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67
The team at Oulsnam were really helpful and professional when helping us sell our house. In particular, Ben was great to deal with and provided great support and advice throughout the... Read Full Review
Fees were reasonable

By : 'Saj'
Services : 20
Would you recommend ? : Yes
Postcode : B66
I would like to commend on the high standards and impeccable service provided to me from the staff at hagley road branch notably from Becky,Kelly,Eva and Ben. They have been absolutely fantastic in assisting me in my interests and enquires in search of a property after my appalling experience with... Read Full Review
Good

By : 'Harborne'
Services : Sales( As a Vendor )
Sold price : £184950
Would you recommend ? : Yes
Postcode : B17
I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out of the move and I am very glad I chose Oulsnams to... Read Full Review
The fees are very reasonable. They are transparent and there are no hidden fees for viewings.


By : 'JanetG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B68
I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every... Read Full Review
I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.

By : 'Warley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67
Excellent service from start to finish. Valuation was just right, photos are fantastic and no agent comes close to the way Oulsnam's present their properties online. They know the area very well, have sold the majority of the properties on our street over many years and were flexible in... Read Full Review
Fees very reasonable, well worth paying the extra compared to an online only agent. They present the property very well and arranged viewings promptly and efficiently. You just don't get that with online only agents and that can only harm your prospects of getting the best price for your property.

By : 'Garet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67
I have used Robert Oulsnam (Hagley Road) twice now in 2014 to sell a house an again this year. Both times I dealt mainly with Ben and Becky and they were extremely helpful throughout the whole experience of selling our house, which was a difficult experience due the buyer dragging their feet at... Read Full Review
I think the estate agent’s fees charged were very reasonable as the job performed by the staff, the marketing of the property and service provided is excellent. Although I’m sure online estate agents may appear cheaper, the service offered by the Hagley Branch far outweighs that small saving.
By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B66
Really professional service . Fantastic communication, made me feel very relaxed at this stressful time of moving house. Would highly recommend their... Read Full Review

By : 'LSINGH'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B67
Handled the whole process from enquiry, viewing to submitting offers in a very professional and ethical manner. The sale and purchase was made easy by the office producing exact memorandum of sales, clear and precise sales particulars and offered flexible viewing days/times. Throughout the actual... Read Full Review
Good

By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £152000
Would you recommend ? : Yes
Postcode : B67
Really helpful throughout a very long process. Excellent advice and kept us extremely well informed. Also provided a lot of guidance with a difficult accompanying sale with a different agent. Would very highly... Read Full Review
No issue with the fees; just very pleased with the service provided.

By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £194000
Would you recommend ? : Yes
Postcode : B63
As first time buyers we weren't sure of what to expect nor the process of purchasing a house. Jodie completely put our mind at ease and we very much felt that she was there to support us. We felt very confident that Jodie and Kelly were looking after both the vendors and our best interests.... Read Full Review
Good
Good

By : 'Bill'
Services : Sales( As a Vendor )
Sold price : £82
Would you recommend ? : Yes
Postcode : B68
I sold my moms house by Auction through Hagley Rd office, the service was excellent from the start being friendly, polite, helpful I didn't have any problems they were very efficient, Ben inperticular keeping me from stressing by filling in sales form with me. Ian Mathews and Julie Kendall did a... Read Full Review
Good
Good

By : 'DR'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : B67
We bought our house in Bearwood in 2011, then sold it in 2015, using the services of the RO team on both occasions. With regards to both, but to our sale in particular, we were very impressed. Ben took absolutely wonderful photographs of the house, which really showed it off to its best. Jodie did... Read Full Review
The fee was fairly standard, but the service exemplary. Well worth the fee!
The fee was fairly standard, but the service exemplary. Well worth the fee!

By : 'Sale'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B67
We have lived in Bearwood for 15 years and in that time have rented a property and owned 2 in the last 14 years. We have always had dealings with local agents in the area well established at that. We approached a few local agents as well as Robert Oulsnam. Ben Palfrey initially came to visit us at ... Read Full Review
I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.
I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 8/9/2016, 2:35:56 AM by allAgents