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Pavillion Properties Dundee

3.2/5, 16 Reviews
56% Recommended

100% letting valuation accuracy

69% letting fee satisfaction

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Letting Agent
"As a landlord I had a very..."

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5 Star Review

By : 'susan'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : DD6

23 May 2016
People found this helpful0

As a landlord I had a very bad experience with a previous agent but was reccomended to try Pavillion. I met with Pauline and was immediately put at ease and just knew that she would look after my interests as a landlord. I would highly reccomend this agent and know they will put the right tenants into your property.


Comments on Agent Fees

good

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By : Peter Blance

13 Mar 2017

In relation to looking after your interests as a landlord, I contacted this agent on two separate occasions recently to arrange viewings and was told I'd receive a call back to make arrangements. They didn't call back and I have given up looking for somewhere through this company. As a landlord, I would be very disappointed to learn that this is how they treat good, professional, prospective tenants.

By : Lee Eppy

7 May 2017

On the former tenant they refused to repair which resulted in them getting a judgement against them Part of the judgement was it 60% reduced rent which they did not follow then refuse Anthony carry out repairs which they did not do the solution to the problem was too is it do you have it to put the deposit into one of three schemes okay till I got annoy involved also in the building there is four flats in total run by Pavilion property top floor when the time is robbed off by a member of staff from pavilion the flat next door had a hole in the roof which was a fix for it least two years may still not be fixed ground floor was covered in Damp which was a disabled woman when she went through North Law So they evicted her they refused to put her deposit into one of three schemes so she went through a lawyer


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%69.00%£390£1,100
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Pavillion Properties Dundee
India Buildings 86 Bell StreetDundee, Dundee City
DD1 1HN
01382224446

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Worst ...

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1 Star Review

By : 'Anand'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : DD2

15 Jun 2023
People found this helpful0

You decide after reading the following. *********MY EXPERIENCE******** WATCH OUT FOR FAKE 5 STARS******** Delayed Key Handover: Despite paying the rent via credit card, Pavilion Properties claimed they hadn't received the funds and withheld the keys to the property for three days. (Imagine ... Read Full Review

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I let a property from this ...

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1 Star Review
UserName

By : 'Shannon'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : DD6

30 Apr 2023
People found this helpful1

I let a property from this company for 7 months and had nothing but issues. This was a first floor flat which was poorly maintained by the letting agents. The overflow from the bath had rotted away and had not been checked during their inspection before I moved in. The bath was used once and the ... Read Full Review

Comments (2)Was this helpful?:

By : Sally Cameron

30 Apr 2023

The bath was tiled in situ and not just a pvc panel, It would be impossible to know if there is a leak behind a solid wall until an issue is reported, we do not take walls down to see pipes behind...


The worst company to deal ...

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1 Star Review
UserName

By : 'Ross'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : DD4

19 Nov 2022
People found this helpful0

The worst company to deal with property, avoid them at all cost especially if you want something fixed or need any issues dealt with. Billy who is the housing officer really doesn't like dealing with anything quickly even when you point out the tenancy agreement that they have broken, he ... Read Full Review

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Letting in ...

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5 Star Review
UserName

By : 'David'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : DD2

17 Jun 2021
People found this helpful0

Pavillion take pain & strain out of letting to tenants on benefit. My properties are well managed and Pavillion ensure the rent is ... Read Full Review

Comments (0)Was this helpful?:
Good letting ...

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4 Star Review
UserName

By : 'Alan'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : DD2

1 Mar 2021
People found this helpful1

Like many letting agents, Pavillion have a lot of properties they tend to. This said, I found that by identifying one member of their office staff as a “point of contact” helped a lot when reporting issues. Our contact was Sean and he really did his best to sort stuff out. Any ... Read Full Review

Comments (0)Was this helpful?:
Absolutely awful experience. ...

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1 Star Review

By : 'Chris'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : DD3

23 Jul 2020
People found this helpful3

Absolutely awful experience. I contacted them by email asking some very simple questions about storage space what not, and they simply ignored my questions, pushing me to book a viewing appointment. I repeated my questions. No answer. Chase them up the next day to find out the property I was ... Read Full Review

Comments (0)Was this helpful?:
Terrible letting agent. ...

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1 Star Review
UserName

By : 'Brandon'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : DD5

14 May 2020
People found this helpful2

Terrible letting agent. Unprofessional and deceitful. Myself and my girlfriend rented a property from them for just under a year. When we first moved into the property we contacted them to ask for a new lock on the door as the current one was defective. They’re reply was that the lock ... Read Full Review

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Worst experience ever. I have ...

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1 Star Review
UserName

By : 'P'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : DD3

11 Jan 2020
People found this helpful2

Worst experience ever. I have got nothing but problems with them. First when I book an appointment to view a flat, the appointment was cancelled, because the flat was already taken, and I wasn't advised. I waited about 40 minutes there. Then I gave them a second chance and looked another ... Read Full Review

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We have dealt with both ...

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5 Star Review
UserName

UserName

By : 'Raymond'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DD3

9 Dec 2019
People found this helpful0

We have dealt with both lyndseys for many years now probably longer than most as we started with flats 4 u and they have been very helpful and supportive over the years and when we had to contact them they were always very friendly and profesonal did there best to get any problems resolved ... Read Full Review

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Linsey Christison has been my ...

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5 Star Review
UserName

By : 'Kyle'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £8
Would you recommend ? : Yes
Postcode : DD1

25 Nov 2019
People found this helpful0

Linsey Christison has been my agent for around 7/8 months now and her service has been impeccable. Always on the ball and with a consistently friendly demeanour she has approached any issues we have faced as a flat, head on. She went out of her way to help when my boiler broke down and ... Read Full Review

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Robyn Dolan at Pavilion ...

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5 Star Review
UserName

By : 'Dimitar'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DD3

20 Nov 2019
People found this helpful1

Robyn Dolan at Pavilion Properties, Dundee/Letting Agent is a brilliant Industry person. Well presented, knowledgeable, understanding and reassuring - it is very important to feel that no nonsense, honest approach when I was experiencing problems during the tenancy. Robyn is the one who cares, I ... Read Full Review

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Simply the ...

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5 Star Review
UserName

UserName

By : 'Ian'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Owner)
Rent PCM : £820
Would you recommend ? : Yes
Postcode : DD2

20 Nov 2019
People found this helpful0

Lyndsey Dale and Linsey Christison have been my agents for nine years now, first with City Quays and now with Pavilion Properties. Throughout these years they have worked tirelessly on my behalf to ensure the best for my property and tenants. I live abroad most of the year, so it is important to ... Read Full Review

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Linsey Christison property ...

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5 Star Review
UserName

By : 'Keith'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DD10

1 Nov 2019
People found this helpful0

I've dealt with Linsey Christison since she worked for City Keys, and continued with Pavillion. Linsey is exceptional. Always polite, totally professional and no request, no matter how small or complicated, is always handled in a timely fashion and with the utmost curtesy. If all customer ... Read Full Review

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Any time im in lyndsey is so ...

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5 Star Review
UserName

By : 'Nicola'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Rent PCM : £390
Would you recommend ? : Yes
Postcode : DD4

28 Oct 2019
People found this helpful0

Any time im in lyndsey is so happy n friendly and always has a great manner ..and everyone helps you straight away not a bad word to say .. happy tennant!! Ps..their all braw!! :) Nicky ... Read Full Review


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1 Star Review

By : 'Jakub'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DD1

21 May 2019
People found this helpful0

This agency is a complete joke. Unprofessional, unfriendly and it takes them months to sort out even easiest issues. They lie and ignore your emails. Highly recommended to ... Read Full Review

Comments (0)Was this helpful?:
As a landlord I had a very ...

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5 Star Review

By : 'susan'
Branch : Dundee, India Buildings 86 Bell Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DD6

23 May 2016
People found this helpful0

As a landlord I had a very bad experience with a previous agent but was reccomended to try Pavillion. I met with Pauline and was immediately put at ease and just knew that she would look after my interests as a landlord. I would highly reccomend this agent and know they will put the right tenants ... Read Full Review


Comments on Agent Fees

good

Comments (2)Was this helpful?:

By : Peter Blance

13 Mar 2017

In relation to looking after your interests as a landlord, I contacted this agent on two separate occasions recently to arrange viewings and was told I'd receive a call back to make arrangements. ...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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