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Wensum Properties
1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Rude and unprofessional...."
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1 Star Review
By : 'norwich3'
Services : Letting(I am a Tenant)
Would you recommend ? : No
29 Jan 2012
People found this helpful5
Rude and unprofessional. Don't trust them at all. I'll just state the facts: the flat was advertised as AVAILABLE FROM 20/1. When I viewed it, they confirmed the date. After filling in application form and paying fees, I heard nothing from them for weeks. I called them a few days before the 20th, and they said that they'll need to check the flat before I could move in, and if there was any work to do, I'd have to wait. They refused to say if one day, one week, or MONTHS. They never called back. Every day I'd call and get the same reply 'we're checking it today, we'll call you later'. Of course they never did. Nor did they ever apologise in the slightest. Avoid if you don't want to be homeless and/or treated like a fool.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Wensum Properties
69-71 St Augustines Street, Norwich, Norfolk
NR3 3BG
01603 623 084
Opening Hours
- Monday :
- Tuesday :
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- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
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Services offered
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- Block Management
- Surveys
- Conveyancing
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1 Star Review
By : 'Samantha'
Branch : Norwich, 69-71 St Augustines Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NR5
10 Oct 2018
People found this helpful7
I rented from Wensum Property Management over 10 years ago, and still have occasional nightmares about it. You dreaded reporting problems which required repairs, partly because it involved speaking to the abominably rude and unhelpful person who answered the phone in their Norwich office, and ... Read Full Review
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I was a tenant with Wensum ...
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1 Star Review
By : 'Subhajit'
Branch : Norwich, 69-71 St Augustines Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NR3
2 Feb 2013
People found this helpful7
I was a tenant with Wensum properties in 2012 and early 2013. I had the following bad experiences - 1. When I booked the apartment I was told that one month's rent would be taken as deposit. This was also written in the advertisement of the property in websites. However, when I was about to sign ... Read Full Review
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By : Faz
2 Feb 2018Horrible agency! Dont trust them.. took £200 from us never gave us the property and very rude! Worst service...
Rude and unprofessional. ...
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1 Star Review
By : 'norwich3'
Branch : Norwich, 69-71 St Augustines Street
Services : Letting (As a Tenant)
Would you recommend ? : No
29 Jan 2012
People found this helpful5
Rude and unprofessional. Don't trust them at all. I'll just state the facts: the flat was advertised as AVAILABLE FROM 20/1. When I viewed it, they confirmed the date. After filling in application form and paying fees, I heard nothing from them for weeks. I called them a few days before the 20th, ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
