We initially chose Wellington Wise because they'd sold our neighbour's property, where others had failed. They also had a great rate, and as we previously had no success with a larger local agent, Wellington Wise were the obvious choice. Right from our first meeting with Neil we could sense his determination and ambition. He listened, advised and discussed the entire process with us. He was very approachable. Neil always swiftly replied to emails and returned our calls. We never felt left in the dark. He assured us he would find the right buyer and that's exactly what he did. Richard conducted the viewings well and was enthusiastic, very professional and well presented. He was also excellent at keeping is up to date and providing feedback from the viewings. Lian was incredibly helpful throughout but especially during the final stages, seeming as though nothing was too much trouble for her and doing her utmost to ensure all deadlines were met. Lian's customer care was exceptional and most appreciated. We were delighted with the personal, professional and efficient service we received. It was so refreshing. The entire team seemed driven and motivated throughout the selling process. We would highly recommend Neil and his team at Wellington Wise Hitchin, thank you and well done!