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The UK's Largest Customer Review Website for the Property Industry

2.3/5, 10 Reviews
33% Recommended
0% letting valuation accuracy
40% letting fee satisfaction
By : 'Lestti'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : CF24
Time waster. Did not care for appraising the property. Snootilly glanced at each room with no objective oppions in regards to the state of the property. Avoid dealing with this company. Cancelled appointment only to hastily rebook via voicemail. Would not recommend.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 40.00% | £425 | £675 |
Allen & Harris
84 Albany Road, Cardiff, Cardiff County
CF24 3RS
029 2046 4744
By : 'Georgia'
Services : 17
Sold price : £210
Would you recommend ? : No
Postcode : CF23
**Review Allen and Harris Estate Agents ROATH BRANCH:** NO STARS GIVEN—unfortunately, that option isn’t available! My experience with Allen and Harris Roath has been nothing short of a nightmare. They lost a sale on my property just three days after it was “sold”. After the third viewing, I was... Read Full Review
Awful Estate Agent - Stay Away!
By : 'Margaret'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF23
The service of Allen & Harris is impressive. The whole letting team is very professional. Both Harry and Kevin are very helpful and responsive. The whole process went smoothly. Highly recommend... Read Full Review
By : 'Nova'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CF23
As first time buyer, I think everything is overwhelming for us We request a viewing a house in Llwyn castan Pentwyn and the sales agent Nicola is amazing, at the time of the viewing we met NICOLA and she absolutely helpful and help us to know about the property her service is 5 star. I have few... Read Full Review
By : Paul J
2 Sept 2021We also had dealings with "Nova" and found her extremely difficult as a prospective buyer, Be aware that there are often two sides to every...
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : CF23
Myself and partner have recently moved into our property in which we are letting through Allen & Harris Roath branch. Our experience has been smooth and stress free. Sarah and Harry were fantastic! Would highly... Read Full Review
By : 'Lily'
Services : Conveyancing
Would you recommend ? : No
Postcode : CF3
They are good only until you put up your deposit. Once you paid something, they will not care for you anymore, even if the transaction is not complete yet. No response to emails, no updates on the property you are buying, etc. Terribly bad on customer service. So frustrating that they will not deal ... Read Full Review
Expensive for the horrendous service they give
By : 'Melissa'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CF38
I currently rent a property off allen & harris. Sequence UK Ltd are my management company and they have been nothing but amazing! Everything is handled very professionally and promptly. I would highly recommend them as a management company. Such a helpful bunch of staff :) :) HAPPY... Read Full Review
yeah the fees are reasonable and I was 100% happy paying it, especially seen as I am having on going support at my property.
By : 'Lestti'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CF24
Time waster. Did not care for appraising the property. Snootilly glanced at each room with no objective oppions in regards to the state of the property. Avoid dealing with this company. Cancelled appointment only to hastily rebook via voicemail. Would not... Read Full Review
By : 'WC'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF24
To be fair I had a good impression with a member of staff while he took me for viewing the flat. Once I paid the agency fee, things changed completely. A month's time between my viewing and the move-in date. During this period things were badly organised. I had to repeat my communications with... Read Full Review
By : Lily
14 Jun 2018I agree. Allen and Harris is only good to customers up until you put your deposit or rent and when they get their commission and fees. After that, no more communications with you at all. Don't deal...


By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : CF24
Worst letting agency I've ever dealt with (moved properties over 5 times in past). Had to move in later than agreed date as property 'was not ready', advertised as unfurnished but was full of the old tenants broken and dirty furniture, clothing, and kitchen utensils. Window broke due to old frame... Read Full Review
By : 'Rebecca'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CF23
I had an afternoon viewing arranged with 'Gareth' from the Albany Road, Cardiff branch of Allen and Harris. My husband and I waited more than 20 minutes outside the property and nobody turned up. During this time (which was in office hours) I called the branch numerous times and nobody picked up... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.