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The UK's Largest Customer Review Website for the Property Industry

4.1/5, 9 Reviews
78% Recommended
80% letting valuation accuracy
88% letting fee satisfaction
By : 'CarolineD87'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £425
Would you recommend ? : No
Postcode : CW1
The staff at Homeworld are liars, rude and inept. They charge 11%+ VAT to "fully manage" your property - but they do not do inspections and do not check your property when the tenants leave. Subsequently, they gave my last lot back their full deposit despite their being hundreds of pounds worth of damage. They even admitted that they hadn't been to the property!!. Blatant breach of contract. It's been nearly 3 months and it STILL isn't sorted despite empty promises. I'm losing money through repairs, loss of rent and having to pay council tax. Now resorting to the Ombudsman and to small claims court. AVOID these cowboys like the plague.
Appalling considering I was paying for a service I did not receive. "Full management" - yeah right!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 80% | 88.00% | £410 | £900 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Homeworld Property Management
164 Nantwich Road, Crewe, Staffordshire
CW2 6BG
01270 505080

By : 'Sam'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : CW2
Myself and my partner brought an investment property and got recommended to use Sarah for all things involved including the management of this property. We’ve owned it for nearly 2 years and she has been absolutely brilliant. Our relationship has been fantastic through the years and can ... Read Full Review
By : 'JaneB'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CW1
We have been tenants with Homeworld for 6 years now, they have always been very helpful especially when my husband fell it. We highly recommend them to both tenants and landlord, they do go above and ... Read Full Review
Very fair on agency fees


By : 'Will'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CW2
Great properties, great staff, great service, couldn't ask for an even better company! Would definitely recommend to others who are looking for a property or for someone that needed their property ... Read Full Review
Great fees


By : 'Dean'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CW1
I have rented my properties through Homeworld since 2012 and throughout this period they have been exceptional. I live abroad and they take care of everything for me. Nothing is ever too much trouble. They organise all repairs and maintenance on my behalf. The staff are exceptional to deal with ... Read Full Review
Good
By : 'Richard'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CW1
I am a landlord with a number of properties in Crewe and i have used Homeworld for both maintenance and tenant findig services simce 2003. There services have always been good value and the team working there are genuinely helpful and knowledgeable - over the years i have had great advice at no ... Read Full Review
Good value
By : 'YCH'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : CW2
As a landlord using Homeworld Property Management I would like it known that, over the many years that they have let properties on my behalf, they have gone from strength to strength. Initially there were some hiccups and the communication was not strong when the company was in its infancy. ... Read Full Review
Fair fees for the work they do.

By : 'Oliver'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Tenant)
Rent PCM : £410
Would you recommend ? : Yes
Postcode : CW1
Homeworld are absolutely incredible and extremely helpful. I have rented my first property from them and they have been nothing but supportive and very helpful with every situation I approach them with. Would extremely recommend these and as for previous reviews these people are in my opinion being ... Read Full Review
The fees in my opinion are within reason for what you get, well though out and to be honest true to what you get.
By : 'CarolineD87'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : No
Postcode : CW1
The staff at Homeworld are liars, rude and inept. They charge 11%+ VAT to "fully manage" your property - but they do not do inspections and do not check your property when the tenants leave. Subsequently, they gave my last lot back their full deposit despite their being hundreds of pounds ... Read Full Review
Appalling considering I was paying for a service I did not receive. "Full management" - yeah right!!

By : 'MarkM'
Branch : Crewe, 164 Nantwich Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Homeworld are simply inept. In our experience they do not maintain their properties, their staff are often rude, and they made up various erroneous reasons as to why our entire deposit was to be retained. I am shocked that a letting agent is allowed to operate in such a manner, as their service ... Read Full Review
By : Denise Emmett
24 Aug 2020Hi Mark, I’m sorry you felt this way following your tenancy in one of our managed properties. I hope I can explain some of your grievances and what Homeworld is doing to offer the unbeatable...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.