The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 6 Reviews
17% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'nigel'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
I would never let property through this company again. Unfortunately Ferndown charge the standard 10% without that level of service. Their communication is poor to say the least. They always charge 100% of repair costs to the landlord, without proper investigation. Quotes are used to support the deduction of subcontractor repair costs without proof of job completion. They do not photograph completed works and they ignore communication. Truly awful company if you are a landlord looking for fair treatment and fair service..
By : Ian Crampton
11 Jun 2012Unfortunately Nigel we don't have websites where we can rate Landlords or maybe I should start a site where this sort of information can be shared. Thankfully there are plenty of other landlords that feel very different to you who don't throw their toys out of the pram whenever a request is made of them that my staff and I are happy to deal with.
By : Noshit
28 Jun 2012sure you would have time to create a website for this, because as stated there, you do not put the portrayed effort into lookin out for your real reason that " Clients" employ your companies services. Ur attitude is that of a daddies boy all the same
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £750 | £750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Ferndown Estates Ltd
32 Station Road, Birmingham, West Midlands
B37 7AU
01217705666
By : 'Jen'
Branch : Birmingham, 32 Station Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : B37
Just agreed a let on a property haven't moved in yet. Process was quick to start referencing all online no printing docs and taking them anywhere all done at home. Felt a pain phoning office with questions but they were really nice with good advice and genuinely there to help you. All the ... Read Full Review
By : 'Just'
Branch : Birmingham, 32 Station Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B37
I had an appointment with the landlord to view a property in Marston Green on Sunday at 11am and nobody was there. I’ve called Ferndwon to find out that they have not organised the booking with the landlord. I was expecting a call but it never happened. Thanks for the great service, ... Read Full Review
By : 'patt'
Branch : Birmingham, 32 Station Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B33
I was a tenant with Ferndown estates and felt robbed due to their unreasonable referencing fees. Even after moving out of the property, for referencing to my next letting agent they charged 30 pounds. The service provided is just average as ... Read Full Review
bad
By : 'Yet'
Branch : Birmingham, 32 Station Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B37
The worst estate agent I have ever encountered in over 40 years. Their inability to communicate, and to act to control their element of the chain, led to its collapse. They will be barred from ever being involved in any future house chain I am involved ... Read Full Review
By : 'Angry'
Branch : Birmingham, 32 Station Road
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : B33
I was sent this company to my door by another estate agency. The guy started making notes for refurbishment costs (presumably for a joke rock bottom offer for this agency to buy up at a low price, then tart up to sell at full market value lol). Cue negative comments to instil correct mindset with ... Read Full Review
Bad overpriced.
By : 'nigel'
Branch : Birmingham, 32 Station Road
Services : Letting (As a Owner)
Would you recommend ? : No
I would never let property through this company again. Unfortunately Ferndown charge the standard 10% without that level of service. Their communication is poor to say the least. They always charge 100% of repair costs to the landlord, without proper investigation. Quotes are used to support the ... Read Full Review
By : Ian Crampton
11 Jun 2012Unfortunately Nigel we don't have websites where we can rate Landlords or maybe I should start a site where this sort of information can be shared. Thankfully there are plenty of other landlords that ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.