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Chepstow, NP16

1/5, 3 Reviews
0% Recommended

50% sales valuation accuracy

50% sales fee satisfaction

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"An absolutely appalling and..."

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1 Star Review

By : 'DO'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : NP16

8 Apr 2016
People found this helpful1

An absolutely appalling and un professional outfit. Lousy admin, lousy customer care. Did not follow official estate agent guidelines. We ended up showing our buyers around the property. When we requested a reduction in fees in light of their EXTREMELY POOR service, we were offered a paltry amount. We complained to the Property Ombudsman and were advised to pay "without prejudice". the TPO are obviously in the pocket of the estate agents as none of our claim was upheld. DO NOT WASTE YOUR TIME WITH BIDMEAD COOK!


Comments on Agent Fees

Fees are standard

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale50.00%50.00%£0£0
Address

Bidmead Cook
27 High StreetChepstow, Monmouthshire
NP16 5LJ
01291 628215

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Bidmead Cook Branches (View All 4)
Dormant ...

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1 Star Review

By : 'Homehunter'
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : ME15

19 Jul 2018
People found this helpful1

We tried emailing and phoning this agency about a house we were interested in viewing. The email wasn't replied to and each time we phoned we were cut off before anyone even responded to our call. Totally shambolic. How they ever get the custom like that is beyond me! I think they must all be... Read Full Review


Comments on Agent Fees

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Comments (0)Was this helpful?:
An absolutely appalling and ...

Share On :  FacebookTwitter

1 Star Review

By : 'DO'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : NP16

8 Apr 2016
People found this helpful1

An absolutely appalling and un professional outfit. Lousy admin, lousy customer care. Did not follow official estate agent guidelines. We ended up showing our buyers around the property. When we requested a reduction in fees in light of their EXTREMELY POOR service, we were offered a paltry... Read Full Review


Comments on Agent Fees

Fees are standard

Comments (0)Was this helpful?:
Wouldn't bother if I was you, ...

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1 Star Review

By : 'Seller'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : NP16

5 Apr 2016
People found this helpful2

Wouldn't bother if I was you, Ignorant & tried to be very very bossy. They will say helpfull, I would say shamefull. Tried to make me use their solicitors even after I told them who mine was. Made various suggestions opposing my views & opinions after my mothers death. Shamefull really. You ... Read Full Review


What agent could do to change your mind?

Usual charges from all estate agents.


Comments on Agent Fees

Usual charges from all estate agents.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Bidmead Cook, Chepstow NP16 5LJ