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Eafield & Maple Lettings
2.7/5, 7 Reviews
43% Recommended
0% letting valuation accuracy
57% letting fee satisfaction
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"I didn't let a property..."
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1 Star Review
By : 'Mgrben99'
Services :
Rent PCM : £795
Would you recommend ? : No
Postcode : BB1
8 Apr 2016
People found this helpful4
I didn't let a property through this agent and now never would. I called to arrange a viewing and they arranged it for the following Tuesday. I took the day off work and viewed the house, whilst there the viewing chap asked if we had a guarantor, I explained that I didn't feel I needed one due my job and impeccable record as a tenant. The viewing chap said this would be fine and gave me the form to apply and said that I should put details on the form of my employment. The following day I called the office and asked what I needed to apply and was told just the form and my £60 application fee. I finished work early so I didn't miss out on the property and drove to the agents office, whilst there I was told that I needed a guarantor, I explained that I didn't have anyone and I didn't fee I needed one, the young lady took my form and said she would get someone to speak to the landlord and they would let me know. The following day came and by 1pm I hadn't heard anything, I called the office to say they were requesting references before speaking to the landlord, I requested that this didn't happen as if the landlord wasn't prepared to consider me without a guarantor, then I didn't want my employer to be receiving numerous requests for references. Later that day I received a call from someone *, he stated that it was 'company policy' that all tenants had a guarantor he also stated that he wasn't prepared to progress my application without one. His mannerism was very hostile and I ended up retracting my application and will look elsewhere for a property. Any prospective tenants I would avoid this agent at all costs! They seem hostile and don't like to be upfront saying you needed a guarantor! If they had told me their 'company policy' before making my appointment to view the house I wouldn't have wasted my time. I feel it was an insult and very intrusive especially as I have rented houses for over 15 years and never missed a payment!
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By : Paul Brown
24 May 2016I have to say I do like reviews sites, at least this site allows for a response. I'm not the wisest person in the world but I'm told there is always more than one side to every story. The facts that you complain about start with you falsely claiming you were employed as a police officer, when in fact you were not. Employed Police Officers may not require a guarantor as they are regulated in respect of debts very heavily by their employer but you are not a police officer and as such we cannot offer an apology for protecting this landlord's significant investment in his £200k house by asking you politely for a guarantor. Anyone being subjective to your review will note by your own admission we did not take your admin fee from you because we were clear about requiring a guarantor however you were unpleasant and aggressive about not needing one to both my viewing agent and staff and it was only once I contacted you as the manager and made it clear beyond doubt that you accepted what you had been advised already and demanded your forms back. I'm sorry you felt there was hostility however I would graciously suggest you consider your own part in our conversation. Whilst I'm sure anyone that knows you on a person level will concur you are an exemplary tenant sadly this job is marred by many that make similar claims but are not so and as such we are forced to be thorough in our job.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 57.00% | £320 | £795 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Eafield & Maple Lettings
24 Blackburn Road, Accrington, Lancashire
BB5 1HD
0 1254 879 900
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
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Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Best lettings agent in ...
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5 Star Review
By : 'Dante'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BB6
14 May 2024
People found this helpful0
Amazing lettings agent been with them now since 2019 and staff are always helpful even when very busy. Viewing staff are always ready to answer any questions and Paul is ... Read Full Review
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100% 5 STAR to Eafield & ...
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5 Star Review
By : 'Patience'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : BB3
1 Aug 2023
People found this helpful0
Had a great experience with Eafield & Maple. Libby was amazing and found us a great place in less than 2 weeks. She found everything we were looking for and it was a smooth and easy process, we will definitely use Eafield & Maple in the future. From day one on, thanks to Eafield & ... Read Full Review
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These guys at eafield and ...
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5 Star Review
By : 'Carrie'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB5
20 Feb 2020
People found this helpful0
These guys at eafield and maple are absolutely amazing they have helped me so much they have definitely gone above and beyond for me and my family and I would recommend them to anyone just also wanted to say a massive thank you to the girls in the office who have always had the door open for me and ... Read Full Review
Comments (1)Was this helpful?:
By : Patience Omoregie
1 Aug 2023Had a great experience with Eafield & Maple. Libby was amazing and found us a great place in less than 2 weeks. She found everything we were looking for and it was a smooth and easy process, we...
Not happy what so ever!! ...
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1 Star Review
By : 'Fuming!!!!'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : BB5
16 Jan 2017
People found this helpful4
Not happy what so ever!! Moved in oct and now to this day this property has been cold and damp!! Weve have reported problems from day one was told day one of moving in that all the work will be done in next xouple of days but 5 months later were no where!! Thinking of moving out of this s**** ... Read Full Review
Comments on Agent Fees
Not good what so ever
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An agent in london was ...
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1 Star Review
By : 'JC'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Rent PCM : £320
Would you recommend ? : No
Postcode : BB5
30 Apr 2016
People found this helpful4
An agent in london was helping me get a property through eafield and maple Accrington. The owner and manager of eafield and maple will say one thing and do another. He will promise repairs as soon as you move in and nothing will get done. He will arrange a price for a property then change his mind ... Read Full Review
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I didn't let a property ...
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1 Star Review
By : 'Mgrben99'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : BB1
8 Apr 2016
People found this helpful4
I didn't let a property through this agent and now never would. I called to arrange a viewing and they arranged it for the following Tuesday. I took the day off work and viewed the house, whilst there the viewing chap asked if we had a guarantor, I explained that I didn't feel I needed one due my ... Read Full Review
Comments (1)Was this helpful?:
By : Paul Brown
24 May 2016I have to say I do like reviews sites, at least this site allows for a response. I'm not the wisest person in the world but I'm told there is always more than one side to every story. The facts...
We let the property In ...
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1 Star Review
By : 'Andrew'
Branch : Accrington, 24 Blackburn Road
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : BB4
6 Jun 2014
People found this helpful4
We let the property In October 2013, all seemed well, just a few issues with some windows not opening. Around early Jan 2014, we started having pools of water appear in the kitchen. We contacted the agency instantly and they informed us a roofer would come out the following day. 2 days passed, so ... Read Full Review
What agent could do to change your mind?
Do a better damn job in every section possible. Don\'t be rude, fix problems when they arise.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
