The UK's Largest Customer Review Website for the Property Industry
Westbury On Trym Bristol, Bristol BS9
1.6/5, 10 Reviews
10% Recommended
33% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"My partner and I viewed a..."
Share On : 
1 Star Review
By : 'IHATECONNELLS'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
6 Feb 2012
People found this helpful10
My partner and I viewed a property with a view to letting, and fell in love with the house. The initial deposit was extremely steep, but we wanted it too much to let go. However, after telling 'Ellie' that we would be getting a loan to pay off the deposit, we were rang constantly to push us into paying a holding fee. We didn't want to do this until the loan was successful, but were still harassed. Upon recieving news that we would be getting a loan however, when we rang the branch to pay a deposit, we were told that the landlord doesn't want anyone putting a deposit down as he has someone viewing the property that he wants to take it. This now means we have to stop a loan before we get it, causing a lot of aggrevation, and time lost as we should have been told this (only 30 minutes before being told this, a colleague in the office rang us AGAIN to ask if we would pay the holding fee). Terrible communication, and attitude. We have also used them once before to view a property and were continually harassed then as well being misinformed of the property
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Notimpressedtobehonest
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33.00% | 0% | £250,000 | £250,000 |
| Lettings | 0% | 0% | £1,150 | £1,150 |
Address
Connells
1/3 Stoke Lane
Westbury-On-Trym, Bristol, City of Bristol
BS9 3DP
0117 9501552
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- Relocation Agent Network
- National Homes Network
- Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Connells Branches (View All 160)
Jessica Zammit-Haber has been ...
Share On :
5 Star Review
By : 'Kirstie'
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BS91
22 Feb 2017
People found this helpful0
Jessica Zammit-Haber has been a superb help when managing my property in Bristol. She reacts to emails very quickly and efficiently and deals with any issues with the utmost professionalism. I cannot thank her enough for her help and for making renting our property so easy, she is a credit to... Read Full Review
Comments on Agent Fees
Ok
Comments (0)Was this helpful?:
I'm afraid the agent are ...
Share On :
1 Star Review
By : 'Dr'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : BS9
18 Jun 2015
People found this helpful0
I'm afraid the agent are dependant on their legal team with a mission to get the most out of their clients. We marketed a property with them and were so unhappy with their communication. We left them to another excellent agent. we sold the property with the new agency. The buyer did make an offer... Read Full Review
What agent could do to change your mind?
Respect their client and accept their failure in selling the property rather than chasing for money whilst they can to get anything from their client. Awful experience.
Comments (0)Was this helpful?:
I dealt with Connells, Filton ...
Share On :
2 Star Review
By : 'Sylvia'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BS10
26 Oct 2014
People found this helpful0
I dealt with Connells, Filton (Bristol) when looking for my first house. At first Simon was very friendly and helpful. But as soon as we mentioned our deposit amount, his eyes lit up and he started trying to hype up the property, and say amounts offers have already been offered (which they're not... Read Full Review
What agent could do to change your mind?
Maybe I\'d feel better about it if they called up and profusely apologised for their lack of communication and had a very good excuse. Help us get a good deal on a house without being all about their own wages!!
Comments (0)Was this helpful?:
I went to them believing that ...
Share On :
1 Star Review
By : 'Shu'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £250000
Would you recommend ? : No
Postcode : BS10
21 Jul 2014
People found this helpful1
I went to them believing that they can sell my property, but unfortunately they did not put any effort. When we talked for the first time, I explained ti them that the communication is really important for me, and James promised, that they will call me every week. They seemed really nice. On the... Read Full Review
What agent could do to change your mind?
Just to start to work.
Comments on Agent Fees
They don\'t do work for a penny.
Comments (0)Was this helpful?:
Connells were very unhelpful ...
Share On :
2 Star Review
By : 'Notimpressedtobehonest'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS10
16 Dec 2013
People found this helpful5
Connells were very unhelpful and rude to myself and two housemates this November - December when trying to rent a property. I work in customer service myself and would be fired for half the things Connells did to us. Here are some of the problems we had with them: We were refused a request to... Read Full Review
What agent could do to change your mind?
Quit the job or retrain.
Comments (0)Was this helpful?:
We chose full management at ...
Share On :
1 Star Review
By : 'Vectra'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BS9
24 Mar 2013
People found this helpful8
We chose full management at 10% plus VAT. What did they do? Lied about electric test report then told me I was mistaken about what they had told me. Lied about status of gas report which resulted in last minute checks being required before tenant moved in. Connells are excellent at spending your... Read Full Review
What agent could do to change your mind?
They need to employ experienced people rather than what appears to be the cheapest available.
Comments (0)Was this helpful?:
I should have heeded my ...
Share On :
1 Star Review
By : 'carole'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS7
26 Sept 2012
People found this helpful6
I should have heeded my instincts when I took a rented flat six months ago took ages to deal with paperwork . When I terminated my contract Connells secretly showing prospective people around my flat they found my girlfriend in bed one day thats how i discovered what they were doing, even though i... Read Full Review
Comments (0)Was this helpful?:
Very lacklustered. ...
Share On :
1 Star Review
By : 'bungledegg'
Services : Sales (As a Vendor)
Would you recommend ? : No
29 Aug 2012
People found this helpful5
Very lacklustered. Nothing they did was very professional. 1 viewing in a 13... Read Full Review
Comments (0)Was this helpful?:
My partner and I viewed a ...
Share On :
1 Star Review
By : 'IHATECONNELLS'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
6 Feb 2012
People found this helpful10
My partner and I viewed a property with a view to letting, and fell in love with the house. The initial deposit was extremely steep, but we wanted it too much to let go. However, after telling 'Ellie' that we would be getting a loan to pay off the deposit, we were rang constantly to push us into... Read Full Review
Comments (0)Was this helpful?:
I was under the impression ...
Share On :
1 Star Review
By : 'Confused.com'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
2 Dec 2011
People found this helpful7
I was under the impression that agents were desperate to sell properties to earn some commission. Recently I contacted Connels to view a property. After 3 phone calls and having been advised that they were required to give the vendor 24 hours notice of a viewing, I confirmed our appointment. We... Read Full Review
Comments (0)Was this helpful?:
1 - 10 of 10 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
