The UK's Largest Customer Review Website for the Property Industry
Lawlors Estate Agents
3.7/5, 23 Reviews
61% Recommended
90% sales valuation accuracy
100% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Lawlors Estate Agents is Hayes’ premier professional Independant Agency, specialists in customer service & care, whether you are selling or renting your home. With our in house director, Gerard Lawlor, driving our company ethos, we put ourselves at the heart of our customers’ specific requirements. Our highly comp
etitive sales fees of only 0.9% (plus vat) and our client-centric approach always ensures that your needs will be met with the highest level of service. Call now for your Free Professional Sales or Lettings Valuation.
"I rented with this estate..."
Share On : 
2 Star Review
By : 'NBM'
Services :
Rent PCM : £1100
Would you recommend ? : No
Postcode : UB3
25 Mar 2016
People found this helpful2
I rented with this estate agents back in July 2015, my experience was not very pleasant; as a previous tenant i wouldn't recommend this particular estate agents to anyone. There are many factors as to why my opinion is as such; during my time renting with lawlors communication has been a major issue, after my contract for the flat ended in February 2016, i was told that i would get my deposit at the end of the month but nothing was being transferred after the month had ended. I've tried countless times to contact them but all i was told was to leave my account number and that they would sort it out; i tried to get into contact with the manager but his colleague would either say he is in a meeting or he wasn't in work today, frustrated as i am i continued to call but the staff kept on telling me the same thing, after countless calls i managed to get into contact with the manager, i explained my situation and my response was that he was very short tempered, dishonest and rude. He wasn't true to his word on meeting me, he told me to come into the branch and when i did he refused to come out and see me, instead his staff served me which i must say they were also rude. After leaving the branch i got an email mentioning that i would receive my deposit but not the full amount, I emailed the manager back asking him to explain but he said that a couple of things were' broken' in the flat, this was very silly as i had my inventory checked after i moved out, the person who checked everything at the flat said everything was OK and both he and I signed a paper to confirm this'; the person said that i should have no problem in receiving the full amount. but clearly this was not the case as the manager was being petty and trying to accuse me of breaking things when in reality everything was in good condition, in fact the 'broken' item was actually broken before i moved in. Another problem that i faced was rats, because of this problem i had to leave the flat two months before my flat contract ended, i mentioned this problem to Lawlors but nothing was being done, they didn't even tell the landlord to come down and check out the problem. The flat itself was very stuffy and lacked air ventilation, the windows didn't open properly and also the were a lot of trash outside the flat. An unused lorry was stationed outside the flat and needless to say there was rats there as well. My overall experience with Lawlors is very disappointing, I wouldn't recommend this Agent to anyone.
What agent could do to change your mind?
Not a good value for money
Comments on Agent Fees
Not a good value for money
Was this helpful?:
By : Fahad
8 Dec 2016We have tried to assist these tenants in whichever way possible. We even paid for the first visit made by the Pest Control company ourselves in order to try to resolve the matter but to no avail. Pest control is actually the tenants' responsibility, not the landlords but some tenants believe that the landlord is responsible for everything, even their own personal problems. Regarding the deposit: If the landlord wishes to file a claim against the tenant's deposit, there are certain procedures which need to be adhered to. The deposit is registered with the TDS and they stipulate the procedures for handling such matters.
By : seeking tenant
11 May 2017DO NOT USE - they scam whoever they can. they took my deposit money on the basis I had failed my checks however I used the company homlet to see for myself and firstly the cost was much lower. lawlors charged me £200 but when I went direct to Homelet they charged £30 only. they also gave me a completed tenancy check that passed. when I requested a copy of what they had received they refused to provide me with it, FYI it is your legal right to see any documentation with your name on it as it is including a credit check you have every right to ask for this information. they were extremely rude after finding out I had the correct passed checks done and told me they would not help me as they felt I had gone behind their back - we are not in school anymore. really not professional. I would advise everyone to stay away!!!!
By : Fahad Malik
15 Jun 2017I am writing in my capacity and as the sole person responsible for all reference checks. This scenario outlined below has not taken place with this office. It is completely fabricated. It must be a review from another agent. If the writer of this review can visit our office and prove this claim, they will be refunded the money in full.
By : Potential tenant
21 Oct 2019I am not surprised at all by the above claims. The very person replying to these comments is the most rude. Would not recommend dealing with this estate agent. I had a very lucky escape. I went to view one of the properties they are managing in Crayford and planned to move forward with the process, however, due to the actions of one of their employees, Fahad Malik, I have not felt comfortable doing so. While I understand it is the estate agents’ responsibility to get tenants into the property, it should be done in the most professional way. Unfortunately I don’t think Fahad conducted his approach with me with much respect, even citing that I "wasn’t a customer yet" so didn’t need to be treated with respect or dealt with professionally. The company claim you want to be know as an Agent you would recommend to a friend??? Unfortunately, I don't think this employee adhered to their ethos in this instance. I felt like i was being pushed into something quite forcefully and aggressively, while he claimed sarcastically that I should have called from the building site like everybody else - then again later telling me there was only one flat left (after originally telling me there was two 5 mins ago) and I should have been quicker to respond. I have had a couple of people call up since then and unsurprisingly there are still properties remaining. He mentioned that it was him that reached out to me after the viewing implying I should almost be grateful?? This forceful approach with potential clients/tenants is unacceptable and should be addressed. Terrible service providers!!!
By : Tushar
4 Mar 2021This agency is a bug scam. * is a very rude and unprofessional character. I had a very stressful experience getting my deposit back which took a whole 2 years and involved the ombudsman. Unnecessary charges were also deducted from my deposit to which I had never agreed and were imposed on me. These folks have no ethics. I guess they will rot in hell, if there is one for such idiots.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Mesha Gomes Queiroz
Sergiu Pantur
Galya Atanasova
Manmeet Singh
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 89% | £470,000 | £470,000 |
| Lettings | 100% | 89% | £750 | £2,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 3 | 0 | 8 | 8 | 0 | 0 | 2 | 0 | 1 | 1 |
Areas covered
- HA
- TW
- UB1
- UB10
- UB2
- UB3
- UB4
- UB5
- UB6
- UB7
- UB8
- UB9
- W
Address
Lawlors Estate Agents
Barclay House 394 Uxbridge Road, Hayes, Greater London
UB4 0SE
0208 561 7816
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 09:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Lawlors make renting out ...
Share On :
5 Star Review
By : 'JJ'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : UB3
11 Nov 2024
People found this helpful0
Over the years, we have always found Lawlors to be so professional, applying great attention to detail, and they automatically adjust rents in line with inflation. Lawlors are so capable that we never need to worry about the property we rent out. Lawlors provide the complete package to remove any ... Read Full Review
Comments (0)Was this helpful?:
Frustrating Experience: ...
Share On :
1 Star Review
By : 'Mesha'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : UB3
11 Sept 2024
People found this helpful1
My experience with Lawlors Estate Agency was extremely frustrating. Over our 2-year tenancy, we faced unprofessional and dismissive behavior. When we reported issues, we were met with sassy responses such as, 'You can change the property if you want,' which was both rude and unhelpful. ... Read Full Review
Comments (0)Was this helpful?:
Katan,the best agent ever.He ...
Share On :
5 Star Review
By : 'Sergiu'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA4
7 Jun 2022
People found this helpful0
Katan,the best agent ever.He know how to speak with people,kind,and really helpfull.A small "man"with a big heart.When other agencies let me down,this one was the only one who helped me special and many thanks to Karan. Thank you Karan for yu're help,yu desird to go on the TOP,ON ... Read Full Review
Comments (0)Was this helpful?:
SO ...
Share On :
1 Star Review
By : 'Galya'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : UB8
23 Mar 2022
People found this helpful1
This is the worst agency to deal with we uave reported an issue 1 year ago and still not fixed also tge agency is trying to make us pay for something which we havent done. So if you are looking for good agency NEVER NEVER USE LAWLORS cant wait to move out so we wouldn't have to deal with them ... Read Full Review
Comments (1)Was this helpful?:
By : Lawlors Agency Accountability
6 Dec 2023Hi Galya, You're not the first one to feel this way, I have also been victim to their awful attitude. Please email me at lawlorsagency.visibility@gmail.com with your experience. I'm collating as ...
Very nice experience through ...
Share On :
5 Star Review
By : 'Manmeet'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Land & New Homes
Sold price : £470000
Would you recommend ? : Yes
Postcode : UB3
21 Feb 2022
People found this helpful0
Very nice experience through out. Very professional, polite, courteous and helpful staff. |Every time, i sent an enquiry, I got response back straight away. Will definitely use and recommend ... Read Full Review
Comments (0)Was this helpful?:
Probably the worst agency I ...
Share On :
1 Star Review
By : 'ant'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : UB8
21 Aug 2020
People found this helpful3
Probably the worst agency I had to deal with. Repairs were not being done (some of them were even stated in check in document yet after numerous calls and emails and yes I can provide details in case there is a sassy reply from the owner). - 3 WEEKS to fix boiler that was heavily ... Read Full Review
Comments (0)Was this helpful?:
Highly recommend Lawlors ...
Share On :
5 Star Review
By : 'Narcisa'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : UB4
19 Aug 2020
People found this helpful0
Highly recommend Lawlors Estate Agents. Asad is very good doing his job. He is professional and was very helpful when we rented the house and when we had to move out. Thank you very much to all team! ... Read Full Review
Comments (0)Was this helpful?:
Highly recommended!!I ...
Share On :
5 Star Review
By : 'Petroulea'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
25 Jul 2020
People found this helpful1
Highly recommended!! I definitely recommend to trust Asad from Lawlors Estate Agents in order to rent a new house. Asad is honest and knows very well his job. Very happy with the service provided, professional, quick and beyond my expectations! Thank you ... Read Full Review
Comments (0)Was this helpful?:
Anyone who writes ...
Share On :
1 Star Review
By : 'Hiba'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW4
23 Jul 2020
People found this helpful3
Anyone who writes “professional and amazing” is either lying, or the staff are writing messages about them themselves. The most unprofessional disrespectful bunch of people I’ve ever had to deal with. If you can avoid this estate agent, please do. I think these people ... Read Full Review
Comments (0)Was this helpful?:
Asad has helped secure our ...
Share On :
5 Star Review
By : 'Kris'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
20 Jul 2020
People found this helpful1
Asad has helped secure our long term home and kept things going through a very uncertain period. We are really ... Read Full Review
Comments (0)Was this helpful?:
Asad Chughtai great ...
Share On :
5 Star Review
By : 'Aleksandra'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : UB10
7 Jul 2020
People found this helpful1
Asad Chughtai provided great guidance and help with our move from Denmark to the UK. This has been challenging due to Covid-19 restrictions and us not being able to see the property in advance. Highly recommended agency. Quick in responses, providing all necessary checks and arranging gas, el, ... Read Full Review
Comments (0)Was this helpful?:
Rude customer ...
Share On :
1 Star Review
By : 'potential'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DA1
22 Oct 2019
People found this helpful3
I am not surprised at all by the negative reviews. The very person replying to these comments is the most rude. Would not recommend dealing with this estate agent. I had a very lucky escape. I went to view one of the properties they are managing in Crayford and planned to move forward with the ... Read Full Review
Comments (2)Was this helpful?:
By : Fahad Malik
23 Oct 2019This is a very one sided account of the actual conversation which took place, conveniently omitting most of the facts. The truth of the matter is that I called the applicant in question for their...
Purchase of ...
Share On :
4 Star Review
By : 'Derek'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : UB4
11 Apr 2019
People found this helpful1
I done my purchase of a dream house through Lawlers. it processed in a professional manner despite a chain and slightly complicated scenario. However, Asad the agent handled the situatin in a cool professionalism and successfully complished the purchase. I would like to thank Lawlers and ... Read Full Review
Comments on Agent Fees
Ggod
Comments (0)Was this helpful?:
Very ...
Share On :
5 Star Review
By : 'Karim'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : UB3
9 Apr 2019
People found this helpful1
Com a cross Lawlors estates agents online , Asad who dealt with me was very professional, helpful , considerate and kind , he understood exactly what I was looking for , he always answered my questions patiently, great guy ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Excellent service!! Highly ...
Share On :
5 Star Review
By : 'Nerija'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : UB4
20 Mar 2019
People found this helpful0
I would like to say thank you for the whole Lawlors team-you are great!! I have been renting with Lawlors over 12 years now and couldn't ask for a better lettings agent! I have to mention Fahad especially, who always goes that extra mile. He is the most professional, helpful and considerate. ... Read Full Review
Comments (0)Was this helpful?:
Acceptable service! Not ...
Share On :
4 Star Review
By : 'fernandes'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : UB4
11 Dec 2018
People found this helpful1
i have come across lawlors estate agency through the internet when i was in desperate need to look for a house for my family of 3. There i found lawlors estate. The agent whom i first spoke his name Asad, was really helpful and kind. Helped me through a crunch situation where in i had to leave my ... Read Full Review
Comments on Agent Fees
just neutral.
Comments (0)Was this helpful?:
I am renting out three of my ...
Share On :
5 Star Review
By : 'Sebastian'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
20 Feb 2017
People found this helpful2
I am renting out three of my properties in Hayes & Uxbridge with Lawlors for a number of years and can gladly report that cannot fault them on any note. The calibre of tenants they have found me, the communication throughout the tenancy term, rent payments due to me, management of any ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I was looking to rent a ...
Share On :
5 Star Review
By : 'Mr'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
20 Feb 2017
People found this helpful4
I was looking to rent a property in the Hayes area at the higher end of the market. After several disappointing viewings with other agents, I came across Lawlors and immediately felt that I was dealing with people who knew the area and more importantly what I wanted. This was epitomised by Fahad ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I can truely say Lawlors are ...
Share On :
5 Star Review
By : 'shanique'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : UB3
1 Nov 2016
People found this helpful4
I can truely say Lawlors are the best estate agent ive seen in a long time.I have been with them for the last 10 years and they have been extremely helpful. 10 years is a long time and my husband and i have face job lost,having kids and even our rented propert going up for sale. But Lawlors ... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
I rented with this estate ...
Share On :
2 Star Review
By : 'NBM'
Branch : Hayes, Barclay House 394 Uxbridge Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : UB3
25 Mar 2016
People found this helpful2
I rented with this estate agents back in July 2015, my experience was not very pleasant; as a previous tenant i wouldn't recommend this particular estate agents to anyone. There are many factors as to why my opinion is as such; during my time renting with lawlors communication has been a major ... Read Full Review
What agent could do to change your mind?
Not a good value for money
Comments on Agent Fees
Not a good value for money
Comments (5)Was this helpful?:
By : Fahad
8 Dec 2016We have tried to assist these tenants in whichever way possible. We even paid for the first visit made by the Pest Control company ourselves in order to try to resolve the matter but to no...
1 - 20 of 23 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12/12/2016, 6:23:40 AM by allAgents
