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Harrow, HA2
4.1/5, 10 Reviews
80% Recommended
100% sales valuation accuracy
67% sales fee satisfaction
"They have been the worst..."
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1 Star Review
By : 'Apple'
Services :
Would you recommend ? : No
4 Jan 2012
People found this helpful3
They have been the worst estate agents I have dealt with in the whole of harrow, they never kept me updated with a property we were in the throes of purchasing. One particular gentleman that we had the misfortune of dealing with 'Paul' was rude and unhelpful. He always sounded very put out whenever we had a query regarding the house like our questions were far too tedious for him to answer (at the end of the day he wasn't the one who was going to live in it), his sale technique was also appalling it's no wonder that estate agents have such a bad reputation when there are people like him in the industry . When our survey report highlighted considerable issues with the house and obviously we were well within our rights to re-negotiate our previous offer considering we had gone in on the asking price, we were appalled that his first reaction was that he was to put it back on the market. For this reason we decided to pull out and therefore due to his own mishandling of the situation his client lost out on their sale. I hope to never have to deal with him again. We had very good dealings with Foxtons instead at a difficult time in the market they sold our house in a matter of 2-3 months. They were professional, helpful and friendly. The complete opposite to Robertson Phillips. In addition when we first considered selling our house and rang round the different agents for valuations they were the least helpful and we never got a follow up call from them as to whether we wanted them to sell our house. Was very disappointed with them.
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Elaine Stewart
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 67.00% | £345,000 | £6,800,000 |
Address
Robertson Phillips
40 Station Road, Harrow, Greater London
HA2 7SE
020 8863 1122
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Robertson Phillips Branches (View All 3)
Highly ...
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5 Star Review
By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £6800000
Would you recommend ? : Yes
Postcode : HA2
16 Jul 2021
People found this helpful0
What a fantastic service we recieved from the team at Robertson Phillips North Harrow. They were profession, knowledgeable, enthusiastic and extremely supportive. If you are selling or buying a house this is the agent to use. Thanks Ross, Jordan, Kylam and Anita. (The best team... Read Full Review
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Simply the best. An amazing ...
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5 Star Review
By : 'Paulette'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA3
10 May 2021
People found this helpful0
Kylam, Jordan, Ross and Sandip are simply amazing! They helped me complete a challenging sale that was proving so stressful. Kylam was particularly fantastic. Why? He kept me informed all the time, doing everything he possibly could to ensure the sale went through from exchange to completion. He... Read Full Review
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Very bad staff, owner of the ...
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1 Star Review
By : 'Anonymous'
Services : Sales( As a Buyer )
Sold price : £345000
Would you recommend ? : No
Postcode : HA35
12 Nov 2017
People found this helpful4
Very bad staff, owner of the company himself is a dishonest, shameless, unethical,unprofessional and fraudulent person. Never go with this agent. They give you false promise & will try to misguide you all the time. I got in to one transaction to buy the property. When I booked my viewing it was ... Read Full Review
Comments on Agent Fees
Overall agent is very bad.
Comments (1)Was this helpful?:
By : Craig France ( Hatch end office )
5 Feb 2019Firstly I am sorry to hear your feedback, and again apologise for the service you say you have received, unfortunately there is nothing legally binding to say that the Vendor will have to go through...
We had to sell my mother's ...
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5 Star Review
By : 'Phil'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA2
16 Mar 2014
People found this helpful0
We had to sell my mother's house, under power of attorney, after she went into a care home and needed the agent to fully manage the sale, because we live 100 miles away. Paul started by listening carefully to what we needed, then explained step by step how the property would be cleared and kept... Read Full Review
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We are extemely pleased to ...
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5 Star Review
By : 'Ondhia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA2
16 Aug 2013
People found this helpful0
We are extemely pleased to have chosen Robertson Phillips as our sole agents for the sale of our property. We found them to be very professional. Within the first week we had second viewings and offers on the table. We were kept informed throughout the sales process and when it came to exchange... Read Full Review
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We chose Robertson Phillips ...
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5 Star Review
By : 'JB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA1
3 Jul 2013
People found this helpful1
We chose Robertson Phillips as they have a high profile in our immediate area and appeared very confident that they would be able to sell our house. They seemed genuinely keen to market our property, much more so than another local agent we contacted. Within a day of instructing them, they sent 16... Read Full Review
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As my aunt has had to go into ...
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4 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA2
28 Jun 2013
People found this helpful0
As my aunt has had to go into a home and the rest of the family live miles from Harrow, we needed a lot of support with house and garden clearance. Paul put us in touch with a fantastic company, Bowens, who cleared the house and boxed up all the paperwork for us. The agents did a good job for my... Read Full Review
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Very professional service! ...
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5 Star Review
By : 'Bhavesh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA1
17 Dec 2012
People found this helpful1
Very professional service! Always kept me updated with progress. Good at chasing solicitors! Very impresses with Robertson Phillips. I will 100% recommend them to anyone looking to buy or sale a... Read Full Review
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I used Robertson Phillips to ...
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5 Star Review
By : 'Ms'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
6 Aug 2012
People found this helpful2
I used Robertson Phillips to sell my property in West Harrow, I must say from the moment the gentleman came over to value my house to the time they sold it they were very helpful and efficient. We found our property with them in North Harrow and we are with our new home. I would definatley... Read Full Review
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They have been the worst ...
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1 Star Review
By : 'Apple'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
4 Jan 2012
People found this helpful3
They have been the worst estate agents I have dealt with in the whole of harrow, they never kept me updated with a property we were in the throes of purchasing. One particular gentleman that we had the misfortune of dealing with 'Paul' was rude and unhelpful. He always sounded very put out... Read Full Review
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