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The Estate Company
3.7/5, 9 Reviews
78% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
No description for branch.
"DO NOT USE THE ESTATE..."
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1 Star Review
By : 'Katie'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
21 Jan 2012
People found this helpful1
DO NOT USE THE ESTATE COMPANY. Having had an offer accepted on a flat for sale with them the sales agent hassled daily. She was extremely aggressive, conniving and threatening when asking for information to proceed with the sale from my end, but made no effort to chase the seller for information. This became particularly frustrating when we discovered damp in the flat, and that the particulars The Estate Company supplied were incorrect - listing the patio as belonging to the flat (with a price that reflected this), when in fact it belonged to the owners of the flat above. When I requested further information on this, I received very few details, although the sales agent kept assuring me further details were imminent as was a response from the buyer. The sales agent continued to mess me around for 4 months, and then phoned to say the buyer had pulled out. When this happened I had spent a considerable amount of money on a solicitors fees, a survey and mortgage fees, and because of the delays caused by The Estate Company and their incorrect particulars and lack of professionalism I lost £2,000. I followed this up with them, but the only response was a letter from their solicitor saying they weren't prepared to accept any responsibility. AVOID THE ESTATE COMPANY AT ALL COSTS – THEY'RE AGGRESSIVE, UNPROFESSIONAL AND UNPLEASANT.
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By : Darren Richards
10 Apr 2012The Estate Company as with all estate agents is guided by instructions provided by the seller of a property. All our property particulars state that “they should be taken as a general guide to give a broad description of the property. They are not intended to constitute or form part of a contractâ€. We do not have the benefit or authority to interpret title documentation and it is a matter between the buyer and it’s solicitors to ascertain the demise and detailed extent of any property. This is a matter which was referred to our litigation solicitors following the fall in the sale and the legal position was clarified directly with the reviewer. We cannot comment as to the advice the reviewer received from her solicitors in respect of the damp or patio. Her comments are therefore unfounded and defamatory. Unless we receive confirmation that you will arrange for the immediate removal of this review, we intend instruct our solicitors to progress the matter further.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £450,000 | £560,000 |
| Lettings | 100% | 86% | £1,267 | £1,300 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 4 | 1 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- HA8
- NW1
- NW3
- NW6
- NW8
- W1
- W9
Address
The Estate Company
28 Barkat House, 116\/118 Finchley Road, London, Greater London
NW3 5HT
020 7372 5000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 14:00
- 09:00 - 14:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Darren ...
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5 Star Review
By : 'Anne'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Sales( As a Vendor )
Sold price : £560000
Would you recommend ? : Yes
Postcode : NW6
29 Apr 2020
People found this helpful0
I am very grateful to Darren in relation to his very recent successful sale of my property. He achieved a successful sale in difficult market conditions. His attention to the sales process was excellent. His advice and strategy in dealing with myself, as seller, and with the purchaser was ... Read Full Review
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Excellent in every ...
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5 Star Review
By : 'Aaron'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : N4
5 Aug 2019
People found this helpful0
Darren recently marketed and sold a property for me and and can not recommend him and The Estate Company enough. Darren undertook viewings outside of normal hours and working days to accommodate every viewing, he kept me informed of everything going on at all times. Once the property went Under ... Read Full Review
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My experience with this ...
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1 Star Review
By : 'Marina'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Tenant )
Rent PCM : £1267
Would you recommend ? : Yes
Postcode : NW8
21 Nov 2017
People found this helpful0
My experience with this agency is awful. During my tenancy period it was very complicated to get help from them. It used to take ages to repair/fix the issues I had. For example i had a lot of problems with pipes due to them being old and incorrectly set up. There were constant leaks and ... Read Full Review
Comments on Agent Fees
The agent fees are on the high side
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Darren and his team are a ...
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5 Star Review
By : 'melal87'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW8
18 Apr 2017
People found this helpful0
Darren and his team are a pleasure to work with. Very friendly and knowledgable. They made the sales process stress free. I will definitely use their services ... Read Full Review
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Excellent service and support ...
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5 Star Review
By : 'ilina'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
12 Apr 2017
People found this helpful0
Excellent service and support throughout. Sam supported us throughout the process, viewings, contracts and any queries we had. Great ... Read Full Review
Comments on Agent Fees
Very reasonable
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Sam at The Estate Company let ...
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5 Star Review
By : 'Jean73'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW8
11 Apr 2017
People found this helpful0
Sam at The Estate Company let my flat in St John's Wood. He kept me informed throughout the process and found a tenant to move in when the tenant in situ vacated so I didn't have a void period. Very happy with the service I received, would recommend their services to other landlords in NW8 and ... Read Full Review
Comments on Agent Fees
Reasonable fee's
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The worst experience ever . ...
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1 Star Review
By : 'The'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW89
17 Dec 2016
People found this helpful0
The worst experience ever . They made my life a nightmare as they absolutely don't care to take care of maintenance issues . Everything takes ages to be solved and requires constant calling and pushing this people to ... Read Full Review
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I rented a property through ...
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5 Star Review
By : 'P'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
28 May 2012
People found this helpful0
I rented a property through The Estate Compnay for about 8months and dealt directly with Richard Bryce. I can honestly say he was very helpful in resolving issues as quickly as possible with minimal hassle. Our stay in the flat had very few stresses owing to the efficient management of the ... Read Full Review
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DO NOT USE THE ESTATE ...
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1 Star Review
By : 'Katie'
Branch : St John's Wood, 28 Barkat House, 116\/118 Finchley Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
21 Jan 2012
People found this helpful1
DO NOT USE THE ESTATE COMPANY. Having had an offer accepted on a flat for sale with them the sales agent hassled daily. She was extremely aggressive, conniving and threatening when asking for information to proceed with the sale from my end, but made no effort to chase the seller for ... Read Full Review
Comments (1)Was this helpful?:
By : Darren Richards
10 Apr 2012The Estate Company as with all estate agents is guided by instructions provided by the seller of a property. All our property particulars state that “they should be taken as a general guide to give ...
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Last updated at 10/14/2022, 10:14:51 AM by allAgents
