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Bristol, BS8

3.8/5, 43 Reviews
74% Recommended

73% sales valuation accuracy

82% letting valuation accuracy

82% sales fee satisfaction

81% letting fee satisfaction

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"Instructed Andrews to let our ..."

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1 Star Review

By : 'Meg25'
Services :
Rent PCM : £750
Would you recommend ? : No
Postcode : BS10

3 Feb 2016
People found this helpful6

Instructed Andrews to let our flat. Firstly the fees were one of the more expensive on the market, however you get what you pay for, or so I thought. There were very few viewings - although the young lady assured us that they had a long list of suitable tenants looking. I was expecting feedback on a regular basis but I was the one phoning and chasing for updates and then it was basic. In the end we gave it to another agent and they let it in a day. Not impressed with this agent at all and would absolutely not recommend.


What agent could do to change your mind?

Way to expensive


Comments on Agent Fees

Way to expensive

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales73%82%£0£0
Lettings82%81%£560£2,000
Address

Andrews
158 Whiteladies RoadBristol, North Somerset
BS8 2XZ
0117 946 6566

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Andrews Branches (View All 59)
This agent is terrible.Keep ...

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1 Star Review

By : 'Don'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS8

25 Aug 2021
People found this helpful0

This agent is terrible. Keep well away, buying, selling, renting. I could write pages of my nightmare with Andrews but will only say that they did not even reply to my complaint. I strongly suggest that you avoid... Read Full Review

Comments (0)Was this helpful?:
Terrible to rent from. ...

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1 Star Review

By : 'Lorna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS6

7 Aug 2020
People found this helpful0

Terrible to rent from. Impossible to contact through email or phone. Terminating contract early (with permission from landlord), gave them over a month and a remarketing fee to put it on the market. Took them a month to even bother putting it up for rent and have not been contacted since regarding... Read Full Review

Comments (0)Was this helpful?:
Georgie has provided valuable ...

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5 Star Review
UserName

By : 'Doug'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : BS7

8 Apr 2016
People found this helpful0

Georgie has provided valuable advice regarding letting valuation, prospective tenants and tenancy termination. Georgie has always acted in a very professional manner. Dealing with Georgie has always been a... Read Full Review


Comments on Agent Fees

Fees in line with the market

Comments (0)Was this helpful?:
Georgie provided a ...

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5 Star Review
UserName

By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS7

7 Apr 2016
People found this helpful0

Georgie provided a professional and friendly service in the letting of our property. She is extremely knowledgable and I would highly recommend... Read Full Review

Comments (0)Was this helpful?:
Instructed Andrews to let our ...

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1 Star Review

By : 'Meg25'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : BS10

3 Feb 2016
People found this helpful6

Instructed Andrews to let our flat. Firstly the fees were one of the more expensive on the market, however you get what you pay for, or so I thought. There were very few viewings - although the young lady assured us that they had a long list of suitable tenants looking. I was expecting feedback on ... Read Full Review


What agent could do to change your mind?

Way to expensive


Comments on Agent Fees

Way to expensive

Comments (0)Was this helpful?:
We had bought the property ...

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5 Star Review
UserName

By : 'M'
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : BS1

24 Sept 2015
People found this helpful0

We had bought the property from Andrews Estate Agency for personal use and were so pleased with the service that when we came to let it, we had no hesitation in using Andrews Letting Agency to take care of the process. Holly was the negotiator who met with us at the apartment and she was extremely... Read Full Review


What agent could do to change your mind?

The fees were reasonable, given the comprehensive level of service.


Comments on Agent Fees

The fees were reasonable, given the comprehensive level of service.

Comments (0)Was this helpful?:
Dan Walter's service was ...

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5 Star Review
UserName

By : 'Tim'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BS9

23 Sept 2015
People found this helpful0

Dan Walter's service was excellent. He contacted me with the property, and responded quickly when I asked for a viewing. He understood my needs from the beginning, and worked to meet them, in a professional but friendly... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
Overall a positive experience ...

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4 Star Review
UserName

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : BS1

9 Sept 2015
People found this helpful0

Overall a positive experience from dealing with Andrews and Dan in particular. The viewings were well organised, prompt and comprehensive. I received a high standard of customer service when I had queries and questions. Dan is friendly, professional and a pleasure to deal with. I found all... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

21 Sept 2015

Dear Mark, Thank you for taking the time to leave feedback concerning your customer experience with Andrews Clifton and in particular with our Lettings Negotiator Dan. I am pleased that you found...

Very very poor. Me and my ...

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1 Star Review

By : 'Marie'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : BS5

8 Sept 2015
People found this helpful3

Very very poor. Me and my boyfriend had several appointments with Elliot to view properties and he constantly let us down and didn't show up. He would simply state that he 'left a voicemail' when he clearly hadn't. We travelled 30 miles each time just for a no show. I would not recommend this... Read Full Review

Comments (1)Was this helpful?:

By : Debbie Franklin

11 Sept 2015

I am sorry to hear that you appear to have not had a good experience from an Andrews branch however we do not have a gentleman named Elliot working in our Clifton branch so I would like to find out...

One of the first points of my ...

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5 Star Review

By : 'Sean'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : BS1

4 Sept 2015
People found this helpful0

One of the first points of my partner and I had was with Dan. He was extremely helpful in guiding us through the whole process, quickly replying to emails we had sent. Big thumbs... Read Full Review

Comments (0)Was this helpful?:
I came into the Andrews ...

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5 Star Review
UserName

By : 'Sara'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BS6

28 Aug 2015
People found this helpful0

I came into the Andrews Whiteladies branch after going up and down Whiteladies road speaking to estate agents. I was very close to being homeless, and that's when I met Daniel. He was very friendly and extremely helpful and considerate of the position I was in. After looking through prospective... Read Full Review


What agent could do to change your mind?

I think fees are extremely overpriced, but that goes for every estate agent.


Comments on Agent Fees

I think fees are extremely overpriced, but that goes for every estate agent.

Comments (1)Was this helpful?:

By : Claire Wright

2 Sept 2015

Dear Sara, Thank you for taking the time to leave a positive review concerning your experience with one of our Letting negotiators Daniel Walter at our office in Clifton, I am thrilled that you...

Claire was very professional, ...

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5 Star Review
UserName

By : 'S'
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BS11

13 Aug 2015
People found this helpful0

Claire was very professional, efficient and helpful. Claire clearly knew her facts and figures and took time to explain the processes and information required for the various forms. We are first time landlords and Claire's support has been invaluable. Any e-mails or requests for information were... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

17 Aug 2015

Dear S&D, Thank you very much for taking the time to leave a comment about your experience with Andrews of Clifton, I am thrilled that we were able to meet with your service expectations and...

Nasreen has been in contact ...

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5 Star Review
UserName

By : 'Paul'
Services : Property Management
Rent PCM : £980
Would you recommend ? : Yes
Postcode : BS1

8 Jul 2015
People found this helpful0

Nasreen has been in contact with me about seven times over the last year concerning the need to: undertake fairly minor repairs to some of the fittings in the apartment that she manages for me, and to replace items of furniture etc that `have seen better days'. Living some distance from Bristol, ... Read Full Review

Comments (0)Was this helpful?:
Nasreen, has been looking ...

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5 Star Review
UserName

By : 'R'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BS1

7 Jul 2015
People found this helpful0

Nasreen, has been looking after a rental property of mine for some time and I must say she is a pleasure to deal with. She is highly professional and competent. She always keeps me updated on everything and is really... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

21 Jul 2015

Thank you for taking the time to write about your satisfaction with the level of service your property manager Nasreen Dad provides. I am pleased that you find her friendly and competent. Kind...

I'm impressed with the ...

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4 Star Review
UserName

By : 'Mrs.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS10

2 Jul 2015
People found this helpful0

I'm impressed with the service I received from Nasreen Dad. I met her last year when she came to do a property inspection. Straight away I knew that she would be committed to resolve any problems I had. I also noticed her silent commitment as the Landlord's representative which I felt to be a... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

21 Jul 2015

Dear Mrs Clements, Thank you for taking the time to write a few words about the service you receive from your property manager Nasreen. I am pleased that Nasreen is able to assist with a friendly...

I was having a bit of ...

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5 Star Review
UserName

By : 'Y'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BS1

8 Jun 2015
People found this helpful0

I was having a bit of difficult time when I decided to let my flat initially. I had no idea where to start, as it was not something I had done before. Also I didn't have much time to sort it all out. I've somehow had a negative image about letting agents in general. But when I met Rebecca in... Read Full Review

Comments (1)Was this helpful?:

By : Rebecca Hudson

11 Jun 2015

Thank you for your kind comment Yunmie, I am glad I could help you and offer assistance at a stressful time and look forward to continue working with you in the...

We contacted Claire when ...

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5 Star Review
UserName

By : 'D'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BS8

4 Jun 2015
People found this helpful0

We contacted Claire when considering purchasing a buy-to-let property in Clifton to request an assessment of it's lettability and likely rental yield. She provided a quick and honest response which assisted us in the decision to buy the property. Claire then worked seamlessly with the Andrews... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

2 Jul 2015

We are pleased that Andrews sales and Lettings team's were able to assist you efficiently in both your property search and with our local knowledge and experience within the residential lettings in...

Rebecca was very helpful in ...

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5 Star Review

By : 'Bristol'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : BS9

3 Jun 2015
People found this helpful0

Rebecca was very helpful in my letting my property, answering all queries effectively and clearly. I had a few questions on the new Andrews tenancy agreement, which is much shorter than the ones I had used previously. Rebecca was able to answer all these queries clearly. Her colleagues Holly and ... Read Full Review

Comments (0)Was this helpful?:
Chris has always been an ...

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5 Star Review
UserName

By : 'Aida'
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : BS1

1 Jun 2015
People found this helpful0

Chris has always been an outstanding professional. Really nice and extremely efficient, he has always helped us quickly and perfectly with any problem we had. We are very, very happy with him and so far we couldn't find any other professional better than... Read Full Review

Comments (1)Was this helpful?:

By : Claire Wright

2 Jul 2015

Thank you for your comments. I am pleased that Chris has added to the enjoyment of your tenancy term and hope you are very happy in your...

Nasreen Dad has been managing ...

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4 Star Review
UserName

By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS10

22 May 2015
People found this helpful0

Nasreen Dad has been managing my property since she joined Andrews over a year ago. I have found her to be thoroughly professional to deal with in every respect. She always responds promptly if I have a query, and I am always confident in her ability to manage any issues that may arise. Nasreen... Read Full Review


Comments on Agent Fees

From a landlord's perspective it would be much more manageable if the fees were taken monthly from the rent receipts rather than all up front at the start or renewal of a tenancy

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Andrews, Bristol BS8 2XZ