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The UK's Largest Customer Review Website for the Property Industry

3.8/5, 43 Reviews
74% Recommended
73% sales valuation accuracy
82% letting valuation accuracy
82% sales fee satisfaction
81% letting fee satisfaction
By : 'Meg25'
Services :
Rent PCM : £750
Would you recommend ? : No
Postcode : BS10
Instructed Andrews to let our flat. Firstly the fees were one of the more expensive on the market, however you get what you pay for, or so I thought. There were very few viewings - although the young lady assured us that they had a long list of suitable tenants looking. I was expecting feedback on a regular basis but I was the one phoning and chasing for updates and then it was basic. In the end we gave it to another agent and they let it in a day. Not impressed with this agent at all and would absolutely not recommend.
Way to expensive
Way to expensive
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73% | 82% | £0 | £0 |
| Lettings | 82% | 81% | £560 | £2,000 |
Andrews
158 Whiteladies Road, Bristol, North Somerset
BS8 2XZ
0117 946 6566
By : 'Don'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS8
This agent is terrible. Keep well away, buying, selling, renting. I could write pages of my nightmare with Andrews but will only say that they did not even reply to my complaint. I strongly suggest that you avoid... Read Full Review
By : 'Lorna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS6
Terrible to rent from. Impossible to contact through email or phone. Terminating contract early (with permission from landlord), gave them over a month and a remarketing fee to put it on the market. Took them a month to even bother putting it up for rent and have not been contacted since regarding... Read Full Review

By : 'Doug'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : BS7
Georgie has provided valuable advice regarding letting valuation, prospective tenants and tenancy termination. Georgie has always acted in a very professional manner. Dealing with Georgie has always been a... Read Full Review
Fees in line with the market

By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS7
Georgie provided a professional and friendly service in the letting of our property. She is extremely knowledgable and I would highly recommend... Read Full Review
By : 'Meg25'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : BS10
Instructed Andrews to let our flat. Firstly the fees were one of the more expensive on the market, however you get what you pay for, or so I thought. There were very few viewings - although the young lady assured us that they had a long list of suitable tenants looking. I was expecting feedback on ... Read Full Review
Way to expensive
Way to expensive

By : 'M'
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : BS1
We had bought the property from Andrews Estate Agency for personal use and were so pleased with the service that when we came to let it, we had no hesitation in using Andrews Letting Agency to take care of the process. Holly was the negotiator who met with us at the apartment and she was extremely... Read Full Review
The fees were reasonable, given the comprehensive level of service.
The fees were reasonable, given the comprehensive level of service.

By : 'Tim'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BS9
Dan Walter's service was excellent. He contacted me with the property, and responded quickly when I asked for a viewing. He understood my needs from the beginning, and worked to meet them, in a professional but friendly... Read Full Review
Fair

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : BS1
Overall a positive experience from dealing with Andrews and Dan in particular. The viewings were well organised, prompt and comprehensive. I received a high standard of customer service when I had queries and questions. Dan is friendly, professional and a pleasure to deal with. I found all... Read Full Review
By : Claire Wright
21 Sept 2015Dear Mark, Thank you for taking the time to leave feedback concerning your customer experience with Andrews Clifton and in particular with our Lettings Negotiator Dan. I am pleased that you found...
By : 'Marie'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : BS5
Very very poor. Me and my boyfriend had several appointments with Elliot to view properties and he constantly let us down and didn't show up. He would simply state that he 'left a voicemail' when he clearly hadn't. We travelled 30 miles each time just for a no show. I would not recommend this... Read Full Review
By : Debbie Franklin
11 Sept 2015I am sorry to hear that you appear to have not had a good experience from an Andrews branch however we do not have a gentleman named Elliot working in our Clifton branch so I would like to find out...
By : 'Sean'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : BS1
One of the first points of my partner and I had was with Dan. He was extremely helpful in guiding us through the whole process, quickly replying to emails we had sent. Big thumbs... Read Full Review

By : 'Sara'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BS6
I came into the Andrews Whiteladies branch after going up and down Whiteladies road speaking to estate agents. I was very close to being homeless, and that's when I met Daniel. He was very friendly and extremely helpful and considerate of the position I was in. After looking through prospective... Read Full Review
I think fees are extremely overpriced, but that goes for every estate agent.
I think fees are extremely overpriced, but that goes for every estate agent.
By : Claire Wright
2 Sept 2015Dear Sara, Thank you for taking the time to leave a positive review concerning your experience with one of our Letting negotiators Daniel Walter at our office in Clifton, I am thrilled that you...

By : 'S'
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BS11
Claire was very professional, efficient and helpful. Claire clearly knew her facts and figures and took time to explain the processes and information required for the various forms. We are first time landlords and Claire's support has been invaluable. Any e-mails or requests for information were... Read Full Review
By : Claire Wright
17 Aug 2015Dear S&D, Thank you very much for taking the time to leave a comment about your experience with Andrews of Clifton, I am thrilled that we were able to meet with your service expectations and...

By : 'Paul'
Services : Property Management
Rent PCM : £980
Would you recommend ? : Yes
Postcode : BS1
Nasreen has been in contact with me about seven times over the last year concerning the need to: undertake fairly minor repairs to some of the fittings in the apartment that she manages for me, and to replace items of furniture etc that `have seen better days'. Living some distance from Bristol, ... Read Full Review

By : 'R'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BS1
Nasreen, has been looking after a rental property of mine for some time and I must say she is a pleasure to deal with. She is highly professional and competent. She always keeps me updated on everything and is really... Read Full Review
By : Claire Wright
21 Jul 2015Thank you for taking the time to write about your satisfaction with the level of service your property manager Nasreen Dad provides. I am pleased that you find her friendly and competent. Kind...

By : 'Mrs.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS10
I'm impressed with the service I received from Nasreen Dad. I met her last year when she came to do a property inspection. Straight away I knew that she would be committed to resolve any problems I had. I also noticed her silent commitment as the Landlord's representative which I felt to be a... Read Full Review
By : Claire Wright
21 Jul 2015Dear Mrs Clements, Thank you for taking the time to write a few words about the service you receive from your property manager Nasreen. I am pleased that Nasreen is able to assist with a friendly...

By : 'Y'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BS1
I was having a bit of difficult time when I decided to let my flat initially. I had no idea where to start, as it was not something I had done before. Also I didn't have much time to sort it all out. I've somehow had a negative image about letting agents in general. But when I met Rebecca in... Read Full Review
By : Rebecca Hudson
11 Jun 2015Thank you for your kind comment Yunmie, I am glad I could help you and offer assistance at a stressful time and look forward to continue working with you in the...

By : 'D'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : BS8
We contacted Claire when considering purchasing a buy-to-let property in Clifton to request an assessment of it's lettability and likely rental yield. She provided a quick and honest response which assisted us in the decision to buy the property. Claire then worked seamlessly with the Andrews... Read Full Review
By : Claire Wright
2 Jul 2015We are pleased that Andrews sales and Lettings team's were able to assist you efficiently in both your property search and with our local knowledge and experience within the residential lettings in...
By : 'Bristol'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : BS9
Rebecca was very helpful in my letting my property, answering all queries effectively and clearly. I had a few questions on the new Andrews tenancy agreement, which is much shorter than the ones I had used previously. Rebecca was able to answer all these queries clearly. Her colleagues Holly and ... Read Full Review

By : 'Aida'
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : BS1
Chris has always been an outstanding professional. Really nice and extremely efficient, he has always helped us quickly and perfectly with any problem we had. We are very, very happy with him and so far we couldn't find any other professional better than... Read Full Review
By : Claire Wright
2 Jul 2015Thank you for your comments. I am pleased that Chris has added to the enjoyment of your tenancy term and hope you are very happy in your...

By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS10
Nasreen Dad has been managing my property since she joined Andrews over a year ago. I have found her to be thoroughly professional to deal with in every respect. She always responds promptly if I have a query, and I am always confident in her ability to manage any issues that may arise. Nasreen... Read Full Review
From a landlord's perspective it would be much more manageable if the fees were taken monthly from the rent receipts rather than all up front at the start or renewal of a tenancy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents