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My Pad
2.7/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
My Pad, the estate agency with a difference, formed to provide excellent customer service to all our clients; we focus on you! We boast a fabulous range of high quality, houses, flats, penthouses and luxury apartments in and around Islington.
"Awful service. Called..."
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1 Star Review
Nick
By : 'Ruth'
Services :
Would you recommend ? : No
Postcode : E
14 Oct 2015
People found this helpful2
Awful service. Called inquiring about a few properties on their website. Nick the letting agent was busy & would call me back. He didn't. I called 3 times the next day and only spoke to him when I insisted I'd hold until he was free. He then was to call me back to confirm viewing a property. He didn't. I called a further 5 more times the next day. Finally got through to him at 6pm to be told he'd call me back in 2 mins. He didn't. I called the following morning again to be told he'd confirm either way within the morning. Still waiting 1 week later... My advice, go with another agency.
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By : Marilyn
29 Oct 2015Hello, I am really sorry to hear that you have been unhappy with the service provided by our My Pad branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £176,995 | £176,995 |
| Lettings | 100% | 99% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 1 |
Address
My Pad
16 Essex Road, London, Greater London
N1 8LN
020 7226 3533
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
I was buying from a MyPad ...
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5 Star Review
By : 'Jessica'
Branch : London, 16 Essex Road
Services : Sales( As a Buyer )
Sold price : £176995
Would you recommend ? : Yes
Postcode : DE22
24 Feb 2021
People found this helpful0
I was buying from a MyPad Vendor and i can honestly say they were fantastic. This was the Derby branch, lovely customer soft skills, very organised too. Requests of pushing along solicitors, keeping me up to date, and immediate actions on rightmove were also greatly received. Thank you to ... Read Full Review
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Awful service. Called ...
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1 Star Review
By : 'Ruth'
Branch : London, 16 Essex Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E
14 Oct 2015
People found this helpful2
Awful service. Called inquiring about a few properties on their website. Nick the letting agent was busy & would call me back. He didn't. I called 3 times the next day and only spoke to him when I insisted I'd hold until he was free. He then was to call me back to confirm viewing a property. He ... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn
29 Oct 2015Hello, I am really sorry to hear that you have been unhappy with the service provided by our My Pad branch, which is part of the Thamesview group. I am head of Customer Services and I wondered...
Was required to pay a full ...
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2 Star Review
By : 'Unhappy'
Branch : London, 16 Essex Road
Services : Letting( As a Tenant )
Would you recommend ? : No
28 Nov 2011
People found this helpful2
Was required to pay a full deposit (£5k) well before the move in date (2 weeks prior). The maintenance work that was agreed upon by the landlord (to be completed by the move in date) hadn't been completed when the agent gave the flat keys to me. Also, the keys we were given were copies of copies ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
