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Country Cousins

1.3/5, 4 Reviews
0% Recommended

0% letting valuation accuracy

0% letting fee satisfaction

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Country Cousins Property Management Limited is your specialist residential lettings agency for Andover and the surrounding villages and is currently celebrating 25 years in business.
"A tenant of Country Cousins..."

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1 Star Review

By : 'T'
Services :
Would you recommend ? : No

24 Dec 2011
People found this helpful2

A tenant of Country Cousins was blocking my garage. I need to get my car so I could go away for Christmas. Despite contacting Country Cousins several times requesting that their violent and threatening tenant remove his car so I could go away they simply ignored my emails and as of today (three days later) the car is still there and I am stuck at home and unable to use my car even for shopping. I am elderly and not in good health, these people are disgusting. As a tennet myself I would have considered using Country Cousins but after this I would not go anywhere near them.


What agent could do to change your mind?

Communication is key to running any business as well as managing disruptive and antisocial tenants. This company needs to be more selective in choosing tenants and solve problems when they arise and not ignore people. Reputations especially in a small town can be quickly damaged and Country Cousins should realise this.

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Latest Reviews
Performance Statistics
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Address

Country Cousins
5 London StreetAndover, Hampshire
SP10 2NU
01264 351771

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

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We are both doctors. In our ...

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1 Star Review

By : 'Phil'
Branch : Andover, 5 London Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SP10

24 May 2013
People found this helpful4

We are both doctors. In our work we have been spat at, verbally abused and insulted many times. Never have we been treated with such contempt or felt as humiliated as we were as tenants with Country Cousins. Time and again the way they treated us made us feel like second rate citizens. We assumed ... Read Full Review

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A tenant of Country Cousins ...

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1 Star Review

By : 'T'
Branch : Andover, 5 London Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

24 Dec 2011
People found this helpful2

A tenant of Country Cousins was blocking my garage. I need to get my car so I could go away for Christmas. Despite contacting Country Cousins several times requesting that their violent and threatening tenant remove his car so I could go away they simply ignored my emails and as of today (three ... Read Full Review


What agent could do to change your mind?

Communication is key to running any business as well as managing disruptive and antisocial tenants. This company needs to be more selective in choosing tenants and solve problems when they arise and not ignore people. Reputations especially in a small town can be quickly damaged and Country Cousins should realise this.

Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] Rip ...

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1 Star Review

By : 'Nicki'
Branch : Andover, 5 London Street
Services : Letting( As a Tenant )
Would you recommend ? : No

14 Jul 2010
People found this helpful2

[[EDIT ORIGINAL START]] Rip off merchants out to line their pockets any way they can. As awkward as humanly possible and invent charges as they see fit. Avoid at all costs. [[EDIT ORIGINAL END]] They are out to line their pockets any way they can. As awkward as humanly possible and invent ... Read Full Review

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...

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2 Star Review

By : 'Nightgeo'
Branch : Andover, 5 London Street
Services : Letting( As a Tenant )
Would you recommend ? : No

17 Jun 2009
People found this helpful0
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Country Cousins

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