Cryers Residential Lettings

Worst agency in the whole uk. This is my personal experience. I have been renting flats/houses with other agencies since 2010 and no agency deducted more than £26 of my deposit. Because i keep my place nice and tidy. Stayed with cryers for almost 2 years and worst experience ever. If ... Read Full Review

Worst agency ever! I do not recomment this for students. Avoid them at all costs. Their communication and service is terrible. They take an unacceptable amount of time to respond to maintainance issues, changes in the contract and basically everything. Their staff lack of knowledge and ownership. ... Read Full Review

This is the worst Real estate agency ever! (SCREENSHOTS AT THE END OF THE REVIEW) If you're a student, DO NOT RENT FROM HERE. Why? - They still have my deposit from 2021 SEPTEMBER (that's nearly over a year ago) -They DO NOT communicate at all, and take so long to respond and ... Read Full Review

The worst letting Agency I've ever used. They take absolutely no ownership or responsibility. I had dead rats in the house and their advice was 'spray some air fresher' until the smell goes. They were informed on six separate occasions water was coming through the ceiling into the ... Read Full Review

Good service overall, any issue encountered so far got fixed quickly. Staff is always polite and professional. Clearly aimed for students, the property is nice and priced ... Read Full Review

We ended our tenancy recently after five years in a Cryers-managed flat. They were all right. Definitely seem more geared to students than to professionals or young families, and before the law changed to crack down on ridiculous letting/renewal fees they were artists of the form, but when we ... Read Full Review

If you are a student, don´t trust them! First, my big issue with them is the fact that all they care about is bureaucracy. They will hide their lack of comprehension and professionalism behind "cold " contractual agreements. The big conclusion of our tenancy resulted from a ... Read Full Review

Dominic Sheppard- Lettings Negotiator Great customer service over the phone and in person. Really friendly, knowledgeable and helpful when it came to maintenance or payment issues. Efficient and communicates well when advising of viewings and always courteous when liaising with myself and my ... Read Full Review

Cryers offered an appalling service and were extremely incompetent. When we moved into the house there were a number of issues, which took months for them to resolve, and some of which were not solved at all over the year long tenancy. They then tried to take a large sum of money off our deposit, ... Read Full Review

'Incompetent' is a word used a lot in other reviews of Cryers I have seen, and for a reason. My fellow tenants and I wish to warn prospective tenants NOT to use Cryers as throughout our whole tenancy they were unprofessional, incredibly slow in responding to issues, and overall very quick ... Read Full Review

Seriously terrible agents! Getting them to come out and fix anything was like trying to pull teeth! I had to go directly to the landlords in the end who put the fear of god into the them! 10/10 for my landlords, -10000000000/10 for the waste of space that call themselves Cryers. Students - ... Read Full Review

Absolute *. BOYCOTT THEM - they *conned me out of money! They will take your deposit no matter how much you clean your ... Read Full Review

For the first year with Cryers they had little to no contact with us regarding the disgusting kitchen that was supposed be replaced as promised at the start of the year and no action was taken throughout the whole year. They shifted the blame, as seems to be the theme of this company, on to the ... Read Full Review

READ ALL REVIEWS!!!! IT COULD BE SAID THIS COMPANY SHOULD BE CLOSED DOWN. WORST EXPERIENCE I HAVE EVER HAD WITH A RENTAL. DELAYED RETURNING DEPOSIT FOR 5 MONTHS AND ONLY GAVE A THIRD OF IT BACK OF ALL OUR DEPOSITS. SOOOOO ... Read Full Review

Very positive experience with Cryers! They were very professional and helpful. Clear instructions were given when we moved out and my emails were always responded to promptly. Also we had a FANTASTIC landlord who I wish we could have ... Read Full Review

Landlords and tenants avoid this agent at all costs! They owe me money - are liars, promise the world and deliver nothing! Helen nicol and stephanie bull are both just extremely rude and have no people skills whatsoever - would never recommend - do not ... Read Full Review

Avoid this agent at all costs! Promise you the world when you go with them - they do not maintain their promises! They are rude and disorganised! Also liars! Would never use ... Read Full Review

By far the best agent I have worked with. They have a personal approach to each client; know their clients very well and really put themselves out there to help out. And always with positive results and success. I have been in several difficult situations and each time I asked for help they have ... Read Full Review

Absolutely atrocious. The whole house has mould everywhere, even with council warnings Cryers have done nothing. My housemates and I have now been ill with colds and chest infections since we have moved in (July). DO NOT GO WIYH CRYERS!!!!!! LISTEN TO THE REVIEW'S. Their builders are useless and do ... Read Full Review

STUDENTS BEWARE OF THIS COMPANY! They were very dishonest and they were Habitual liars. The staff were incompetent and don't know the first rule of renting and business. They kept adding fees and said it was for absolute rubbish.The contract is a joke a big joke. They pressured me into signing ... Read Full Review