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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1.7/5, 43 Reviews
21% Recommended
100% letting valuation accuracy
45% letting fee satisfaction
Cryers Residential Lettings
38 Bedford Place, Southampton, Hampshire
SO15 2DG
023 8033 6565, 023 8022 3263
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 45.00% | £385 | £1,900 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 8 | 31 | 0 | 0 | 0 | 0 | 1 | 3 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Anukul'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO17
Worst agency in the whole uk. This is my personal experience. I have been renting flats/houses with other agencies since 2010 and no agency deducted more than £26 of my deposit. Because i keep my place nice and tidy. Stayed with cryers for almost 2 years and worst experience ever. If ... Read Full Review
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By : 'olga'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £385
Would you recommend ? : No
Postcode : SO15
Worst agency ever! I do not recomment this for students. Avoid them at all costs. Their communication and service is terrible. They take an unacceptable amount of time to respond to maintainance issues, changes in the contract and basically everything. Their staff lack of knowledge and ownership. ... Read Full Review
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Dominic
Helen
By : 'Faisal'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SO15
This is the worst Real estate agency ever! (SCREENSHOTS AT THE END OF THE REVIEW) If you're a student, DO NOT RENT FROM HERE. Why? - They still have my deposit from 2021 SEPTEMBER (that's nearly over a year ago) -They DO NOT communicate at all, and take so long to respond and ... Read Full Review
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By : 'Disappointed'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : SO15
The worst letting Agency I've ever used. They take absolutely no ownership or responsibility. I had dead rats in the house and their advice was 'spray some air fresher' until the smell goes. They were informed on six separate occasions water was coming through the ceiling into the ... Read Full Review
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Dominic
By : 'Giacomo'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
Good service overall, any issue encountered so far got fixed quickly. Staff is always polite and professional. Clearly aimed for students, the property is nice and priced ... Read Full Review
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By : 'Kate'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SO14
We ended our tenancy recently after five years in a Cryers-managed flat. They were all right. Definitely seem more geared to students than to professionals or young families, and before the law changed to crack down on ridiculous letting/renewal fees they were artists of the form, but when we ... Read Full Review
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By : 'Renato'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
If you are a student, don´t trust them! First, my big issue with them is the fact that all they care about is bureaucracy. They will hide their lack of comprehension and professionalism behind "cold " contractual agreements. The big conclusion of our tenancy resulted from a ... Read Full Review
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Dominic
By : 'Luke'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SO14
Dominic Sheppard- Lettings Negotiator Great customer service over the phone and in person. Really friendly, knowledgeable and helpful when it came to maintenance or payment issues. Efficient and communicates well when advising of viewings and always courteous when liaising with myself and my ... Read Full Review
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By : 'Thom'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO17
Cryers offered an appalling service and were extremely incompetent. When we moved into the house there were a number of issues, which took months for them to resolve, and some of which were not solved at all over the year long tenancy. They then tried to take a large sum of money off our deposit, ... Read Full Review
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By : 'Laura'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
'Incompetent' is a word used a lot in other reviews of Cryers I have seen, and for a reason. My fellow tenants and I wish to warn prospective tenants NOT to use Cryers as throughout our whole tenancy they were unprofessional, incredibly slow in responding to issues, and overall very quick ... Read Full Review
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By : 'F'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO14
Seriously terrible agents! Getting them to come out and fix anything was like trying to pull teeth! I had to go directly to the landlords in the end who put the fear of god into the them! 10/10 for my landlords, -10000000000/10 for the waste of space that call themselves Cryers. Students - ... Read Full Review
**
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By : 'angry1'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
Absolute *. BOYCOTT THEM - they *conned me out of money! They will take your deposit no matter how much you clean your ... Read Full Review
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By : 'UNHAPPY'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £385
Would you recommend ? : No
Postcode : SO15
For the first year with Cryers they had little to no contact with us regarding the disgusting kitchen that was supposed be replaced as promised at the start of the year and no action was taken throughout the whole year. They shifted the blame, as seems to be the theme of this company, on to the ... Read Full Review
The fee is not so much of an issue when you get what you pay for, but all Cryers do is take your money and run. As soon as you have given them money they don't care about you and if any problems occur they will just redirect you to someone else even though they should be sorting that out internally.
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By : 'FLEECED'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
READ ALL REVIEWS!!!! IT COULD BE SAID THIS COMPANY SHOULD BE CLOSED DOWN. WORST EXPERIENCE I HAVE EVER HAD WITH A RENTAL. DELAYED RETURNING DEPOSIT FOR 5 MONTHS AND ONLY GAVE A THIRD OF IT BACK OF ALL OUR DEPOSITS. SOOOOO ... Read Full Review
Outrageous
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megan
alan
By : 'positive'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Rent PCM : £80
Would you recommend ? : Yes
Postcode : SO17
Very positive experience with Cryers! They were very professional and helpful. Clear instructions were given when we moved out and my emails were always responded to promptly. Also we had a FANTASTIC landlord who I wish we could have ... Read Full Review
normal
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Helen
Stephanie
By : 'VERY'
Branch : Southampton, 38 Bedford Place
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SO15
Landlords and tenants avoid this agent at all costs! They owe me money - are liars, promise the world and deliver nothing! Helen nicol and stephanie bull are both just extremely rude and have no people skills whatsoever - would never recommend - do not ... Read Full Review
Properly manage properties, ensure monies are paid, train staff correctly - Helen and Stephanie would benefit in a course on both property management and customer service!
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Helen
Stephanie
By : 'Unsatisfied'
Branch : Southampton, 38 Bedford Place
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SO15
Avoid this agent at all costs! Promise you the world when you go with them - they do not maintain their promises! They are rude and disorganised! Also liars! Would never use ... Read Full Review
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Robert
By : 'Michael'
Branch : Southampton, 38 Bedford Place
Services : Letting( Property Management )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SO17
By far the best agent I have worked with. They have a personal approach to each client; know their clients very well and really put themselves out there to help out. And always with positive results and success. I have been in several difficult situations and each time I asked for help they have ... Read Full Review
Agents fees are very good for the service offered. They try to lower their fees as much as they can and absolutely no hidden fees whatsoever.
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By : 'emilysmith'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
Absolutely atrocious. The whole house has mould everywhere, even with council warnings Cryers have done nothing. My housemates and I have now been ill with colds and chest infections since we have moved in (July). DO NOT GO WIYH CRYERS!!!!!! LISTEN TO THE REVIEW'S. Their builders are useless and do ... Read Full Review
NEVER!!!!!!!!!!
Way overpriced for the disgusting house I live in, bearing in mind its not even habitable.
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By : 'WORST'
Branch : Southampton, 38 Bedford Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO15
STUDENTS BEWARE OF THIS COMPANY! They were very dishonest and they were Habitual liars. The staff were incompetent and don't know the first rule of renting and business. They kept adding fees and said it was for absolute rubbish.The contract is a joke a big joke. They pressured me into signing ... Read Full Review
FIRE THE CURRENT STAFF,HIRE A NEW ONE!
By : Rob
24 Sept 2014Dear worst company in the world ever. I am sorry you have felt you've had a bad experience. All our fees are listed on a sheet which we ask you to read and sign. I am more than happy to look into...