The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.2/5, 45 Reviews
56% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction

matthew

Barry
By : 'Liz'
Services : Letting(As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PO2
I asked Beals if I could have a look at a flat or a studio flat, that I wanted to rent. Previous letting agents had showed me round awful properties. Matt Rudd told me about a lovely studio flat in Portsmouth in a nice location, which was important to me, as I live on my own. The flat was perfect and I have been here a month already and love it. I found Beals in North End, Portsmouth to not only be friendly and helpful, but also very professional. They kept me informed of what I had to do to rent this flat and what they had to do. Matt also suggested I saw their financial advisor Barry Watson, in the North End branch, to discuss my pensions. I found Barry to be very helpful and professional. I found nothing was too much trouble for the staff, for any information or questions I had. I was able to move into the property on the day that was suitable to me.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 71% | £137,500 | £350,000 |
| Lettings | 100% | 71% | £550 | £1,250 |
Beals Independent Sales and Letting Agents
125 London Road, Portsmouth, Hampshire
PO2 9AA
023 9265 2722
By : 'W'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO3
This is directed toward the portsmouth's north end brunch! The worst and the most scumbag people I had ever dealt with..... This is my months of honest experience and pure frustration dealing with beals. There are just too much to voice out here so I'll only give a few key examples... Read Full Review

By : 'Martyn'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : PO2
Hanna from the letting side is brilliant at her job. Very professional and kind. The office in North End is very friendly and... Read Full Review

By : 'Ellen'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : PO5
Hannah C has been amazing as our letting agent, she has gone above and beyond to help us in the current competitive market. Hannah from the get go was approachable and welcoming which is very rare these days. Thank you Hannah we will in future times be contacting you first off to help us... Read Full Review
By : 'B'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO2
Very sad experience because the agency let a house that was inhabitable. Very poor customer service, they speak over you and are... Read Full Review
By : 'Graham'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : PO2
Rude, they don't call back when they say and you are chasing them constantly. Happy to sell/rent the property but once you are in they have no care. No safety checks on the property prior to moving in. Inventory sent 17 days AFTER move in. Inventory lies so they can take your deposit at the... Read Full Review
By : 'CGUY'
Services : Letting( As a Tenant )
Rent PCM : £735
Would you recommend ? : No
Postcode : PO35
Truly awful agent! They made no repairs to the property despite numerous requests, windows and doors would not seal properly, so property was freezing. They do not explain there fees on checkout, they utilise aggressive tactics to maximise there profit. They really should not be permitted to... Read Full Review
Very high and hidden


By : 'BISI'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO2
Adraina Haggard and Emily Waldron cunningly took a sum of �500 from me for referencing in spite of the fact that I told them at my visit to their office on the 7th July and I told Adraiana that I have a CCJ that is pending but I have AN ON-GOING DIRECT DEBIT ARRANGEMENT WITH THE COMPANY and she... Read Full Review
BAD
By : 'Would'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO3
I have not had a good experience renting with Beals at all. At first it was just property maintenance that was below standard however, by the end of my tenancy, staff in branch were also completely incompetent. I had not hot water in December for over two weeks. When I complained to Maxine in... Read Full Review
Initial fees were fine. Some fees weren't made clear. For example, charging for a reference when I moved.


By : 'Lee'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO27
The most unprofessional, disgusting level of service imaginable! I rented a place in North end, the boiler didn't work from day one, the shower was broken, the toilet leaked on the balcony and had been leaking for months which turned to green sludge. This was still there on moving in day. The... Read Full Review
Fees are made up as they go along, Will try and add fees for anything they fancy.
Fees are made up as they go along, Will try and add fees for anything they fancy.


By : 'Jamila'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : PO2
I'm renting a house from this agent since first day we found that there is a lot of essues in the property starting from the front door broken the old equipment like shower boiler cooker .... Of course when we sow the house I didn't tray this if they working properly or not . Add to this they... Read Full Review
Simply they suppose to check every thing before they gave me the keys , the door very easy to find out that the whole lock need to be change the obliged me to use the window in staid for 2 days I leave my house open, check the oven extremely old and I can't use it no way to control the trmperature , the boiled very old the electrician as soon as he sow it he said this need to be changed, toilet door spent close no privacy , shower gives hot water 5 mn then 2 mn cold water they need to make sure that when someone asked for unfurnished house means no broken chairs left no bathroom dirty carpets no Broken Hoover left I wanted find imply space to put my furniture....
They got enough money from me to do them job but they didn't


By : 'Liz'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PO2
I asked Beals if I could have a look at a flat or a studio flat, that I wanted to rent. Previous letting agents had showed me round awful properties. Matt Rudd told me about a lovely studio flat in Portsmouth in a nice location, which was important to me, as I live on my own. The flat was perfect... Read Full Review


By : 'Laurentiu'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : PO6
Hi, Just signed a tenancy agreement for a property tru Beals. From Beals I have been in contact with Matthew Rudd and Mark. Matt was very helpfull with the papers and with all... Read Full Review

By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : PO36
I have recently rented a flat from Beales and dealt with Matthew Rudd . He had been extremely helpful at all times and has managed to get things up and running within a week of viewing the flat . This is the quickest turn around I have ever had and I am looking forward to moving into my new home... Read Full Review

By : 'New-to-renting!'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : PO6
A very positive experience with Beals. We initially asked Matt to come and have a look at our property back in the Spring, wanting to get an idea of rent, fee's etc. We were not yet in the position to go ahead with the rental but wanted some advice as we were new to the rental market. Matt was very ... Read Full Review


By : 'Julia'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : PO2
From our first dealings with Ross Whelan we were very pleased to sell our home with Beals. Ross was thorough, knowledgeable and very likeable and most of all not all pushy. We negotiated a good price for the cost of selling and all the literature, marketing and valuation was spot on! Kept me... Read Full Review


By : 'DH13'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : PO2
I was recently letting from Beals and have now moved on, having received my deposit back today. Firstly, they have very high fees (�480) which took a serious hit on my bank account, I'm sure this can't be the standard for other letting agents. Having got locked out of the flat at one point I ... Read Full Review
Far too high for the service I received.
Far too high for the service I received.
By : Mark @ Beals
22 Jun 2015The property in question was an introduction property, and as such you are obliged to pay your rent directly to your landlord as after you move in we would not have any involvement in the tenancy,...

By : 'david'
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : PO27
from our first meeting with Matthew he created the impression of a person in his element giving advise and listen to our concerns. While we where unsure as to which type of management agreement to take out with Beals . Mathew took the time to explains their various strengths and weakness. ... Read Full Review


By : 'Gordon'
Services : Sales( As a Buyer )
Sold price : £137500
Would you recommend ? : Yes
Postcode : PO2
We were introduced to the property by Ross who arranged our viewing and subsequent visits. Throughout, Ross was professional, knowledgeable and polite answering any queries we put to him. During the course of the conveyancing all of the office staff were helpful in assisting us through the process ... Read Full Review

By : 'Mirela'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : PO2
The agent was very efficient and did his best in helping us out. We signed the contract and got the keys for the property in less than a week so thumbs up for Matthew! We were very happy and we'll definitely go back to him next... Read Full Review

By : 'Jainaba'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PO1
I received a great service from Mathew Rudd with great customer service :-) when looking for rental property`. Well done mate... Read Full Review
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