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East Ham, London E6
3.2/5, 11 Reviews
55% Recommended
100% letting valuation accuracy
80% letting fee satisfaction
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"If anyone uses haarts or..."
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1 Star Review
By : 'Ionicj'
Services :
Would you recommend ? : No
15 Dec 2011
People found this helpful9
If anyone uses haarts or spicer mccoll just remember that if you remove your property from sale, they will charge you £150 + vat. I was with them for nearly 6 months and in that time they only sent round 4 people, 1 made an offer which I excepted, then I was told he couldn't get a mortgage. Then they kept telling to drop the price to extent I would not be able to buy another property. I decided I couldn't sale my property through them and for the pleasure of using them, the black listed my name. Wonderful company. I will NEVER EVER USE OR RECOMMEND THAT GROUP OF ESTATE AGENCY AGAIN.
What agent could do to change your mind?
Sell my house or at least make sure that prospective viewers were able to get a mortgage.
Was this helpful?:
By : Customer Relations Manager
2 Feb 2012Hi Ionicj. I'm sorry to learn you were unhappy with haart. Our new contracts don't feature the Standard Marketing Fee you refer to. If you would like to make your complaint formal please email the details to me at melanie.smith@spicerhaart.co.uk.
By : wendy
10 Aug 2012very very poor service. Rang in to discuss a property that was on the market below market value. The agent (i dont know his name) was not interested at all. Just wanted me off the phone. Not the first time this has happened with this company nor im guessing will it be the last
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 80.00% | £1,050 | £1,450 |
Address
haart
219 High Street North, London, Greater London
E6 1JG
0845 3386352
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
Sinan was extremely helpful ...
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5 Star Review
By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : E7
14 Nov 2017
People found this helpful0
Sinan was extremely helpful throughout the process. He negotiated for me, updating me at all stages and definitely making me feel that he was doing all he could to secure me a fair deal. He was friendly and approachable, and answered all my questions with patience and kindness. It made the entire... Read Full Review
Comments on Agent Fees
The fees are quite expensive but only comparable to the rest of the market.
Comments (1)Was this helpful?:
By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
I was impressed with ...
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5 Star Review
By : 'Wilton'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E13
13 Nov 2017
People found this helpful0
I was impressed with Sinan's professionalism and commitment to my rental in finding the right tenants to suit my exacting specifications. He worked very hard and diligently on this rental for me taking each obstetrical in his stride. I think Hart is very lucky to have him and feel that he will ... Read Full Review
Comments on Agent Fees
Not Bad could be better.
Comments (1)Was this helpful?:
By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
Sinan was very helpful, ...
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5 Star Review
By : 'Walter'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : E7
26 Sept 2017
People found this helpful0
Sinan was very helpful, pushing to find a new tenant for my flat. Hopefully the tenant is happy and thanks Haart for all your good work. It was a bit slow to start with arranging viewings, but in the end Sinan found a new tenant to move in straight after the existing tenant... Read Full Review
Comments on Agent Fees
Standard fees for finding a tenant and managing the property. Some flexibility in fees would be nice, but at the end of the day, Sinan secured a tenant at a good rent, so I am happy. Better to have a tenant than a void.
Comments (1)Was this helpful?:
By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
Have just bought a property ...
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5 Star Review
By : 'Jin'
Services : Sales( As a Buyer )
Sold price : £415000
Would you recommend ? : Yes
Postcode : E6
16 Jun 2017
People found this helpful0
Have just bought a property through them. Great Professional team, well managed and efficient from viewing to following up to exchange & completion. Will defo recommend them for further... Read Full Review
Comments (1)Was this helpful?:
By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
i rent property from them ...
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1 Star Review
By : 'saima'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E13
29 Nov 2016
People found this helpful0
i rent property from them since 3 years and they are relay relay BAD about repair My home electric is not working since yester day made complain 3 time but no replay are fix problem they never fix any problem on time in... Read Full Review
Comments (1)Was this helpful?:
By : Ross
30 Nov 2016Hi Saima, We're sorry to hear about your poor experience with our East Ham Branch. Please email in all the details to help@haart.co.uk so we may investigate....
My wife and I have been very ...
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5 Star Review
By : 'Len'
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : E6
19 May 2015
People found this helpful0
My wife and I have been very satisfied with the level of service that we have received from the east ham branch of your agency. the guys who were involved with sale of our property were very helpful, very efficient and friendly. they have made a very stressful time for us as easy as it could be. I ... Read Full Review
Comments (1)Was this helpful?:
By : Customer Relations Manager
27 May 2015Hi Len Glensman, Thank you for your lovely review, we have enjoyed hearing about your experience and the service you received from our East Ham branch. All the best for the future! Melanie ...
This company is absolutely ...
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1 Star Review
By : 'Danny'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E7
8 Feb 2015
People found this helpful4
This company is absolutely rubbish. Strongly recommend you not to use this agency if you are buying a house. We had a terrible experience when trying to buy a flat through them in Forest Gate. From the very first viewing they were lying about the flat and providing false information. At the time... Read Full Review
Comments (1)Was this helpful?:
By : Customer Relations Manager
19 Feb 2015Dear Danny We are really sorry to hear about your experience and the issues you faced. Customer service is extremely important to us and I would like the opportunity to look into this for you....
Rasik Bhudia was courteous ...
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5 Star Review
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £203000
Would you recommend ? : Yes
Postcode : E13
25 Sept 2014
People found this helpful0
Rasik Bhudia was courteous from the moment that I walked into the office and was told he would be the man I needed to consult. He took my instruction to sell the property in a minimum of time and with no fuss, and over the following days he kept in regular touch with me, sorted out the difficulty... Read Full Review
Comments on Agent Fees
Surprised and pleased by the lack of them!
Comments (0)Was this helpful?:
Had a meeting with English ...
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1 Star Review
By : 'Dr'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : No
Postcode : E6
11 Jun 2014
People found this helpful3
Had a meeting with English manageress-she seemed very nice and professional. She took photos and I showed her the description I wished her to use-she completly ignored it and placed her own rather bland and non descript ad on Zoopla and Right Move. She didn't even agree the rental I wanted to... Read Full Review
What agent could do to change your mind?
Unprofessional.
Comments (1)Was this helpful?:
By : Customer Relations Manager
12 Jun 2014Dear Dr Parmar, We are really sorry to hear about your experience and the service you received. We would like the opportunity to look in to this for you - please email the full details to...
Signed an contract for the ...
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1 Star Review
By : 'S'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E6
14 Nov 2013
People found this helpful5
Signed an contract for the sale of my house with them, initially they were very friendly, I told them that i did not want to use them as a solo agent but at the time Gary one of the sales agent told me that i had to be with them for only 4 weeks and after that if for any reason I felt unhappy that... Read Full Review
What agent could do to change your mind?
Telling the truth stead of so many lies and misleading information, and lack of interest.
Comments (0)Was this helpful?:
If anyone uses haarts or ...
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1 Star Review
By : 'Ionicj'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
15 Dec 2011
People found this helpful9
If anyone uses haarts or spicer mccoll just remember that if you remove your property from sale, they will charge you £150 + vat. I was with them for nearly 6 months and in that time they only sent round 4 people, 1 made an offer which I excepted, then I was told he couldn't get a mortgage. Then... Read Full Review
What agent could do to change your mind?
Sell my house or at least make sure that prospective viewers were able to get a mortgage.
Comments (2)Was this helpful?:
By : Customer Relations Manager
2 Feb 2012Hi Ionicj. I'm sorry to learn you were unhappy with haart. Our new contracts don't feature the Standard Marketing Fee you refer to. If you would like to make your complaint formal please email the...
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