My experience with this branch of Martin and co was disgraceful from start to finish. How they get away with the way they treat their customers and the lack of help they give is beyond me. Was a tenant with them for over a year and they couldn't have been more unhelpful if they tried. Any time we had a problem is was a minimum of two weeks before anyone would physically come out to the flat and that was after numerous phone calls from ourselfs to chace them up as they never stuck to their word and got in contact with us. However this only happened when we needed them. When they need something they were more than able to pick up the phone, let just say bothersome is a nice way to put it. They were very pushy and we're not very forth coming. They would leave us feeling let down and stressed about situations that could be sorted within minutes. Then when we left it took 4 weeks to get our deposit back. Saying there was going to be a claim on the deposit, sending us pictures of someone else's garden telling us we hadn't done the upkeep of it. Once told we were willing to go to the small claims court due to the disgraceful service we had the deposit back within 24 hours. I can't warn people enough, do not use them! Please think very carefully before doing so because they make renting with them literal hell. Unhelpful, disrespectful and a disgrace of a company.