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Mutley Plain, Plymouth PL4
2.3/5, 9 Reviews
33% Recommended
Established over 50 years ago, Miller Countrywide is one of the largest and certainly one of the very best known Residential Estate Agencies in the South West of England.
"The investment property we..."
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1 Star Review
By : 'Li33ieG'
Services :
Rent PCM : £1250
Would you recommend ? : No
Postcode : PL4
30 Jul 2015
People found this helpful3
The investment property we are in the process of purchasing was marketed by Millers, and Countrywide emailed us an offer to manage the property at a discounted rate straightaway, even before our offer had been accepted. This might sound fantastically efficient, but, for various reasons, they just didn't seem to be as well set up to handle student tenants as other lettings agents we'd been speaking to and we didn't bother to pursue their offer. Instead, we asked the people at Millers to arrange access so that one of those other agents could assess whether they would be willing to take on the property. The vendor was reluctant to allow any lettings agents in just yet, however; he still has some personal belongings he needs to remove from a couple of the rooms. That's perfectly understandable, I think, and the behaviour that really shocked me was that, within 24 hours of Millers saying that they couldn't arrange access for our agent of choice, the Countrywide people emailed to say that, thanks to their connection with the vendor's estate agent, they wouldn't need the vendor's expressed permission in order to enter and appraise the property. Countrywide might argue that I am being oversensitive about this, but this isn't the sort of thing I would expect a truly honest professional to propose. I mean, either their service is sufficiently competitive that clients are likely to go with them even if they've had an oportunity to gather several quotations or it isn't, and what about the poor vendor who is already their client? Doesn't he deserve to have his wishes respected too?
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Charlotte Hewins
Areas covered
- Plymouth
- SALTA
Address
Miller Countrywide
77 Mutley Plain, Plymouth, Devon
PL4 6JJ
01752 668242
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Miller Countrywide Branches (View All 38)
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5 Star Review
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £182000
Would you recommend ? : Yes
Postcode : PL12
1 Mar 2024
People found this helpful0
Mutley plain team sold our apartment very quickly. Very professional and friendly. Would recommend Miller countrywide to anyone selling or... Read Full Review
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Ellie was amazing from start ...
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5 Star Review
By : 'Steven'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : PL4
14 Jul 2023
People found this helpful0
Ellie was amazing from start to finish, lo e the new place ,everything I needed to do was explained in full and she also helped where I was experiencing difficulties, she was just... Read Full Review
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THEY FORGED MY ...
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1 Star Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : PL3
4 Mar 2021
People found this helpful5
They forged my signature and locked me into a fixed term contract. Do not go with this company.. I had to fight my right to leave.. it has taken for me to withhold my rent to finally get some response.. Me and two others at the house we rent have been addressing a number of issues with the... Read Full Review
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Left my flat with a flood for ...
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1 Star Review
By : 'Saysha'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PL1
9 Oct 2020
People found this helpful4
Good Morning, I would like to bring to your attention that absolutely horrific way that I have been treated by your Plymouth branch on Mutley Plain. I pay for a fully managed service with yourselves and I have nothing but trouble with yourselves and since absolutely nothing gets done when I try... Read Full Review
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I cannot recommend Miller ...
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5 Star Review
By : 'Mandy'
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : PL1
2 Aug 2015
People found this helpful0
I cannot recommend Miller Countrywide in Mutley Plymouth highly enough. At the start of our search for a property in Plymouth we registered with numerous agents and details of properties started to flow through quite quickly. However, what set Millers apart was the fact that Natalie regularly kept ... Read Full Review
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The investment property we ...
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1 Star Review
By : 'Li33ieG'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : PL4
30 Jul 2015
People found this helpful3
The investment property we are in the process of purchasing was marketed by Millers, and Countrywide emailed us an offer to manage the property at a discounted rate straightaway, even before our offer had been accepted. This might sound fantastically efficient, but, for various reasons, they just... Read Full Review
Comments (0)Was this helpful?:
This agent's have been ...
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1 Star Review
By : 'Gareth'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL21
15 May 2015
People found this helpful5
This agent's have been completely lacklustre in all aspects of our Tenancy and now 6 weeks into the rent we have only just managed to get them to agree to send out the inventory. On the move in date the whole process was very unprofessional with the inventory clerk late to finish his work and... Read Full Review
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This was my first experience ...
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1 Star Review
By : 'Val'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : PL1
19 Jun 2014
People found this helpful8
This was my first experience of using a letting agent. Because Miller Countrywide are a well known name, I decided to let my apartment through them. Big mistake. Lots of chat, but very little action. They did not manage the property very well or, as it turns out, do a thorough check of the tenant's ... Read Full Review
What agent could do to change your mind?
They could have done their job better in all aspects. The Tenancy Agreement clearly stated that periodic checks were to be carried out. If they had done this, then they would have realised how badly the apartment was being cared for. They need to be more responsive to landlord\'s requests for information. Being rude and dismissive on the phone is not the correct way to behave.
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(Branch is now located on ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
31 Aug 2011
People found this helpful14
(Branch is now located on Mutley Plain, Plymouth). It was my great misfortune to rent a property through Miller Country Wide Lettings. Inept and rude staff, the manager being the worse offender! Our landlord was of the same view and has since discontinued using Miller Country Wide... Read Full Review
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