The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 25 Reviews
84% Recommended
100% sales valuation accuracy
93% letting valuation accuracy
82% sales fee satisfaction
81% letting fee satisfaction

Rose
By : 'Matt'
Services : Letting(As a Owner)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : GL1
As an experienced landlord, I approached Andrews to provide a lettings agent service for a new property. Rose was extremely helpful, friendly and engaging; building great rapport from start to finish and demonstrating her wealth of experience in the lettings industry. Rose took accountability for finalising the process and it was a pleasure dealing with her. I would recommend using Rose and Andrews Lettings if you are a landlord looking for a reliable and straightforward service.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 82% | £0 | £0 |
| Lettings | 93% | 81% | £350 | £1,400 |
Andrews
5 Worcester Street, Gloucester, Gloucestershire
GL1 3AJ
01452 307605
By : 'Ryan'
Services : Property Management
Would you recommend ? : Yes
Postcode : GL1
Officiant and hard working. Very capable of listening to needs. Would recommend all day. Can count on any questions to be... Read Full Review

By : 'Keith'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL1
I have been using Andrews for other 9 years now and have always found them to be super efficient. In my latest dealings Abigail swiftly found me a new tenant when the property became vacant. Extremely helpful and always friendly... Read Full Review

By : 'Barry'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : GL2
Abigail was always available to walk through the process, discuss and suggest actions to overcome any challenge during the letting process. Timelines and fees were clear up front and Abigail acted throughout with our best interests at heart. She worked very quickly to confirm the tenancy and also... Read Full Review

By : 'Maria'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : GL3
Rose is very professional, knowledgable and flexible. She was available to meet with us and provide a comprehensive overview of their services as a letting agent providing a full management service. Rose's communications are clear and regular and I would not hesitate to recommend her or Andrews as... Read Full Review

By : 'Clever'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL4
The experience with the agency started badly from the get go. I had a mid-day viewing arranged but could not view the property because the keys had been changed which the agent was not aware of. I had to hand around Gloucester and wait until after 3pm to view the property which was an inconvenience ... Read Full Review
Extortionate fees combined with a poor tenant experience
Extortionate fees combined with a poor tenant experience

By : 'Matt'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : GL1
As an experienced landlord, I approached Andrews to provide a lettings agent service for a new property. Rose was extremely helpful, friendly and engaging; building great rapport from start to finish and demonstrating her wealth of experience in the lettings industry. Rose took accountability for... Read Full Review


By : 'LizR'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : GL1
All staff in the Worcester Street office (Gloucester) offer a polite, efficient and professional service. All queries are answered in a timely manner, and the staff are always friendly and helpful. The voids between lets are usually short, and the properties are well managed. I feel confident using ... Read Full Review
Never happy with fees - especially when 2 months' rent is swallowed up in fees! However I guess it's pretty much the same for all agents?
Never happy with fees - especially when 2 months' rent is swallowed up in fees! However I guess it's pretty much the same for all agents?

By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £430
Would you recommend ? : Yes
Postcode : GL1
We approach Rose to let out our 1 bed flat which she did within a week which was faster than we thought. Rose dealt with everything we asked her to do quickly and efficiently. The only slight hiccup we had was receiving the rent which to be fair was not Rose's fault. Apparently a new computer... Read Full Review
The Fees were higher than the agent we use for our other property in Bristol.
The Fees were higher than the agent we use for our other property in Bristol.

By : 'Jacqui'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : GL4
Sophie is always very friendly and helpful. She manages the property very efficiently, and wastes no time in communicating any concerns to me whether verbally or via... Read Full Review

By : 'Michael'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : GL44
Words cannot describe the professional and friendly manner, how Sophie handles her day to day role in property management within Andrews. Sophie is always extremely helpful and puts others first a pleasure to work alongside. Super star !!!!! and would never let you down, I wish everyone was like... Read Full Review


By : 'JLW'
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : GL1
The team at Andrews were very friendly and efficient. Within a week of first making an enquiry through their website, my flat was let. Everything was dealt with very promptly and every member of staff I spoke to was very... Read Full Review

By : 'andycoz'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : GL1
Andrews provided us with an efficient and friendly service. They were prompt at answering any queries we had regarding the property. As a student the administration fees were quite high but their service was professional and I was able to move in... Read Full Review
As stated above, for a student they are quite steep. Speaking to other friends who have gone with other agents they have paid about 200 less.
As stated above, for a student they are quite steep. Speaking to other friends who have gone with other agents they have paid about 200 less.


By : 'Mike'
Services : Letting( As a Owner )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : GL1
I have always found everyone at Andrews extremely helpful and professional. From finding new tenants to dealing with them through the contract, Andrews have always made my life much easier, and have made renting my property very straightforward and trouble... Read Full Review

By : 'Freddie'
Services : Letting( As a Owner )
Rent PCM : £580
Would you recommend ? : Yes
Postcode : GL2
Very professional service, Greg was helpful and left me confident that he would be able to find a suitable tenant, which he succeeded in doing within 24 hours. No hesitation in recommending... Read Full Review
Reasonable and in line with the market

By : 'Sophie'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : GL1
As I work overseas a great deal, I am impressed by the way that any issues are dealt with quickly. I am kept informed and consulted should there be a cost... Read Full Review


By : 'Paul'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : GL1
Very helpful staff at Worcester st. Very proactive in marketing property. Tenant and Landlord feel that they can both turn to staff for common sense advice .Staff seem to really understand the market. Can't thank them enough.Would very much recommend... Read Full Review

By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : GL2
I approached Andrews for help to let my property to students starting in September after having no calls myself. I was introduced to Brittany who arranged an appointment the following day at 11.30. Brittany was very positive about letting the property after the viewing and gave me great advice on... Read Full Review
Well worth what ever you pay her. She was simply fantastic.

By : 'Bartek'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : GL1
Brittany was really really helpful and always good prepare, had an answer for all of my questions. She has been always nice, kind and... Read Full Review

By : 'Karolina'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : GL1
Brittany is a really good agent with friendly approach to customer. Brittany porovide a good service and is open and flexible when it comes to customer... Read Full Review
I would like agency to take reponsibility of window cleaning as it is a good way to provide good service.

By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL4
I have used Andrews as a Lettings Agent for many years and have always found then to be very professional in dealing with my Tenants & myself. They deal with any problems quickly & efficiently and find new tenants without much difficulty. I would recommend... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents