I have booked a viewing as possible tenant, I told them I would like to move asap, they scheduled for 7 days waiting them they rescheduled my property viewing twice in different days and finally they sent me a sms telling the property is overbooked. They are not profissional and just care about... Read Full Review

This has to be one of the least professional individuals I have encountered. Entering properties without official permission being just one of the issues. If you are a landlord she is great to have on your side, as a tenant she needs training in policy/ procedure. I guess though that in the... Read Full Review

I have used the Downend branch of Andrews Letting and Management for many years to let, what was originally my Mother's flat. I have received such good service that when I inherited the flat I continued to use them. Nicola Hopkinson has managed my account for some time and always been thoroughly... Read Full Review

I have used the Andrews Property and Management team for 14years. Julie is a fairly new member to the team and has been dealing with my property since the latter part of 2014! It has been a challenging year as I had to evict my tenants from my property. An amazing learning curve for me made so much ... Read Full Review

Very impressive from advising on rental values at the beginning, to finding a tenant quickly to move in day - highly... Read Full Review

I would like to say about Julie Robbins, how grateful I am for all her help, definitely over and above the call of duty, in dealing with extraordinarily difficult and annoying circumstances. Julie always kept her cool, dealing with the multiple problems calmly and with determination, whilst... Read Full Review

Overall excellent service. We have felt that any issues have been dealt with quickly. Staff helpful and excellent attitude at getting the job done. We wil the rest of our time goes with Andrews, but based on the service so far I think everything will go to... Read Full Review

Andrews were very prompt in evaluating the suitability of my property for rent, and provided very good feedback as to how it should be improved.The staff were very polite as well as warm, and highly professional throughout. Marketing is their strongest point of all, with suitable candidate tenants... Read Full Review

I live overseas, so need a reliable property manager that provides a consistent high standard of service. I've been with Andrews for the past six years and have no reason to even think about looking elsewhere. My main points of contact are Nicola and Chemaine - they both do an outstanding... Read Full Review

Andrews have been managing my property for the last 1.5 years, and I am very happy with the letting and management services for my property. They are fast response, and can always be contacted. The property manager Nicola Hopkinson and the branch manager have given me very good advice in the... Read Full Review

I was managing the property myself and it was becoming too much. Nicola Hopkinson explained that it was something that Andrews could take care of. I have hardly given the property a thought since due to Nicola's efficiency and 'can do' attitude. Alison Houghton covered for Nicola when she was on... Read Full Review

I had the good fortune to deal with and subsequently meet Elliot Albiston recently, who is the lettings negotiator at the Downend branch of Andrews. For someone like myself who is not local to the Bristol area Elliot was informed and very helpful, offering to and then attending viewings of property ... Read Full Review

i am really happy that the team have fixed my issues when requested I was so grateful to not have to deal with the stress of arranging the work myself and they were always so friendly and kept me updated as much as possible! I am pleased with the work and would recommend Andrews services to a... Read Full Review

Very helpful and efficient service, always very speedy at finding tenants On both occasions the first view property has been let . Good at chasing up and reporting... Read Full Review

They treated me like a human being and advised me well on the properties that were suitable for me and my daughter. They also listened to all my requirements e.g.where her school was and my budget etc.. They were prompt and punctual, keep me updated by phone and very kind and friendly. Fantastic... Read Full Review

I have used Andrews as my agents for many years and they have always been extremely helpful and professional. However, they really came into their own recently when I had the misfortune of having rogue tenants. Nicola Hopkinson (my property manager) put in a huge amount of time and effort to... Read Full Review

I have had many dealings with the Stephen Mitchell and his Team at Southville over the past year. I have appreciated their professionalism and support with the many different challenges that renting a property has presented. They are always friendly and reassuring in their approach and quick to... Read Full Review

I am I maintenance contractor working for many agents and find the staff at Andrews to be very professional in all they do. Always looking to sort problems out for landlords and tenants as quickly as possible. If I were to rent I would choose Andrews as my first... Read Full Review

I know u will say we were only doing our jobs but your recent efforts have been brilliant all management decisions made on my behalf have been spot on. Also being able to find two tennants at short notice when two of my flats became vacent at the same time was tremendous. GREAT JOB... Read Full Review

We have been with Andrews as landlords since 1999. Throughout all that time we have had nothing but excellent service. Responses are always prompt and polite. The staff are always willing to go the extra mile for us. When problems arise they get sorted out quickly and with good grace. ... Read Full Review