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The UK's Largest Customer Review Website for the Property Industry

1.7/5, 6 Reviews
20% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'AngryTennant'
Services :
Rent PCM : £650
Would you recommend ? : No
Postcode : M15
Everything was great until I checked out. They wanted to take £400 off my deposit for repairs that are out of scope for tenants and should be paid for by the landlord. Eventually I won my case via deposit protection as they deemed Dandaras claims to be exaggerated and ultimately only paid them £47 for minor repairs. They clearly have the landlords interests in mind and do everything they can to get tenants to pay for repairs. The deposit protection scheme also found them at fault by not adhering to basic health and safety checks, specifically with the boiler which they hadn't produced a yearly check list as required by law. DO NOT USE!
Not try to rip us off with our deposit!
By : Vicky McCarrick
4 Dec 2015Dear Sir/Madam I have looked at this review several times trying to work out where it has originated from and I am still at a loss. Working on the information provided I can not work out where and when you rented a property from us. We have very few DPS disputes and of the small number that get that far I am not aware of such a large finding in favour of a tenant or any that have highlighted any issues regarding Health & Safety. Just so you are aware there is no legal requirement to service the water heaters in the apartments. The components that make up the water heater can not be checked as they are internal to the heater itself. Any issues arising from the water heaters are swiftly dealt with by our competent, qualified, known electricians. I am more than happy to have a chat if you wish to give me a call on 0161 829 3052 or email me at vmccarrick@dandara.com.
By : Angry Tennant
16 Feb 2017UPDATE ON THE ABOVE: The property in question was at apartment 404, 4 Kelso Place at St Georges Island and it was Suzanne Tomlinson that was dealing with the complaint. I am more than happy to send anyone copies of the DPS response, and Suzannes emails who told me to never contact Dandara lettings again. For anyone from Dandara looking, the email asking for over £350 can be found on your database on the 6th November 2013 at 13:34pm. Clare Hesford was also CC'd into this. From there you should be able to follow the thread and see the DPS's decision of £45.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £165,000 | £165,000 |
| Lettings | 0% | 50% | £650 | £1,300 |
Dandara
Snowdon DriveWinterhill, Milton Keynes, Buckinghamshire
MK6 1BP
01908 714800
By : 'Tyler'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : MK5
Buying from Dandara has been one of the most stressful and disappointing experiences of my life. They sold me a home directly opposite land that was already planned and coordinated a massive commercial distribution centre — but never disclosed it. At the time of sale, their staff told me “nothing ... Read Full Review
By : 'S'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M15
These letting agents were so unhelpful in cancelling a PCN that I was issued by a parking company for parking in my personal spot without a ticket. I had used a different car on that day due to an emergency breakdown, and got home very late at night. Now the parking company are taking me to court... Read Full Review
By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : LS11
Unfortunately I would not recommend living here. The apartments themselves are nice, and the staff on reception are lovely and always try to help! Sadly it's with the management team where it falls short. There have been multiple issues already, including arranging our viewing where we were ... Read Full Review

By : 'Adam'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : B1
I was looking at a property in Aston Place in Birmingham. A woman called Tayla was who we dealt with. It was extremely evident that she believed her “sales pitch” was good but in fact she couldn’t keep her lies straight. She ended up giving us about 5 different prices... Read Full Review
By : 'AngryTennant'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : M15
Everything was great until I checked out. They wanted to take £400 off my deposit for repairs that are out of scope for tenants and should be paid for by the landlord. Eventually I won my case via deposit protection as they deemed Dandaras claims to be exaggerated and ultimately only paid... Read Full Review
Not try to rip us off with our deposit!
By : Vicky McCarrick
4 Dec 2015Dear Sir/Madam I have looked at this review several times trying to work out where it has originated from and I am still at a loss. Working on the information provided I can not work out where and...
By : 'Morrell'
Services : Letting( Property Management )
Rent PCM : £810
Would you recommend ? : Yes
Postcode : M3
Have used Dandara from when we bought our apartment off plan to completion. Then for tenanting the property till July 2015 when we sold the property. We can only say that the customer service was above and beyond , even when we were abroad , contact was constant by email and we had very good... Read Full Review
Very accurate and updated accordingly
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 5/9/2024, 3:45:51 AM by allAgents