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The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'CrieffRenter'
Services : Letting(I am a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : PH7
I rented a property with Miller Hendry in 2013 with a friend. When viewing the property they were nice enough but it seemed like we were just a hassle to them (although property was directly across the street from the office.) When signing the contract, there was little or no explanation, we were just left in the room to read through. We actually signed the contract as the member of staff had left the room. Upon her return she decided just to pretend that she witnessed the signatures. When the end of our lease approached, we gave the written notice as required, expecting our deposit back in full as we left the flat in perfect condition. However, we discovered that the deposit was not lodged with Safe Deposit Scotland (or any similar association.) and the lanlord wanted to charge us 120GBP for cleaning. We left the flat spotless and considering the dirty condition it was in when we took over the lease, I was very disappointed.
Be honest, professional and respectful.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £475 | £475 |
By : 'disappointed'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : PH1
The agent doesn't keep customers informed of developments and frequently ignores emails. Infact you, as the customer, are made to feel as if you are a nuisance if you phone to ask for an update. What should be a straightforward process has been made stressful by the lack of communication by the... Read Full Review
By : 'CrieffRenter'
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : PH7
I rented a property with Miller Hendry in 2013 with a friend. When viewing the property they were nice enough but it seemed like we were just a hassle to them (although property was directly across the street from the office.) When signing the contract, there was little or no explanation, we were ... Read Full Review
Be honest, professional and respectful.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.