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Ben Property
3/5, 8 Reviews
33% Recommended
67% letting valuation accuracy
57% letting fee satisfaction
Ben Property (which traded formerly as Jenners Property Lettings) has historical links to both Jenners and Ben Line. Established in 1919 as Jenners Property Department, the business soon grew to provide a residential letting service to landlords and tenants in and around the city. Now a boutique family owned
firm part of the Mackenzie Kerr (Holdings) Limited Group, we provide an unrivalled, comprehensive, bespoke, first class professional service to both landlords and tenants. A close working relationship is at the heart of our approach. Many of our clients require a service tailored to their specific individual needs. Initial thorough analysis and assessment of new projects, coupled with continuous project management, ensures that our clients meet their objectives on time and within budget. Our applied and original thinking supported by professional property expertise enables us to provide clients with efficient innovation and total property solutions. Run from our Edinburgh office, Ben Property, will be dedicated to the property management of your property providing you with the support and assistance that you would expect. Ben Property, is a regulated firm by the Royal Institute of Chartered Surveyors, is an Accredited Letting Agent with Landlord Accreditation Scotland, is part of the Safe Agent Scheme and is regulated by the Property Ombudsman. We also hold professional indemnity insurance and are strictly regulated in respect to client accounts.
"This has to be the worst..."
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1 Star Review
By : 'oolu'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : EH4
14 Aug 2015
People found this helpful3
This has to be the worst lettings agency ever in the UK. I was booked in for a viewing 5pm today (13th august 2015) at a property located at ferry gait crescent. I got to the property at exactly 5pm. There was no agent outside/around so I called their office to find out what was going on. I was told the guy was already in the flat and I should press the buzzer. I did just that only to realise that the central door leading to the block was open. I walked up the stairs and I had not even reached the vacant flat only to be accosted by the agent on the stairway telling me that the flat had been taken and was no longer available for viewing. To add salt to injury, he wasn't even apologetic or sober or sorry. To say I was angry and livid is an understatement. As a professional working in the financial services sector and with a background in real estate, I have never in my life seen such level of unprofessionalism. The rude agent even went further by telling me that he has also been in my shoes in the past as a foreigner in this country. Seriously??? I felt really insulted. I had come all the way down from buckstone, fairmilehead only to be treated by a letting agent like I was some piece of scum. I have had a few viewing in Edinburgh and I have never experienced such disgusting behaviour. Why should Ben Property book viewings with multiple prospective tenants since they know fully well that they are giving out the property on 'first come first serve' basis without taking applications, carrying out credit/reference checks or due diligence on prospective tenants? Ben property I repeat is the worst letting agent ever!!!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 57.00% | £570 | £2,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 1 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Address
Ben Property
3 Manor Place, Edinburgh, City of Edinburgh
EH3 7DH
0131 268 9147
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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DO NOT RENT FROM BEN ...
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1 Star Review
By : 'Here'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH12
23 May 2023
People found this helpful1
DO NOT RENT FROM BEN PROPERTY. All great until you go to leave! Then try and take the majority of your deposit from you. Saying very patronising things as if I wasn’t able to understand what I was being told when I understood fully however, they just didn’t have my back. Been ... Read Full Review
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Ben Property managed our ...
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5 Star Review
By : 'pete'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH3
14 Oct 2019
People found this helpful0
Ben Property managed our property efficiently and achieved good rentals from good tenants. I would recommend them and certainly use them again. ... Read Full Review
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Disappointing ...
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1 Star Review
By : 'Renter'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH
2 Jun 2019
People found this helpful1
They were ok until you try to leave.... trying to get your deposit is a farse.... "We always allow up to a month from leaving for finalising a deposit" ... which actually took 6 weeks and had several deductions I didn't agree with... don't use them would be my ... Read Full Review
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Over and Above ...
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5 Star Review
By : 'Sandra'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : No
Postcode : EH10
12 Dec 2018
People found this helpful0
Ben Property managed my house when I worked down south for a year from Jun 2017 to Jun 2018. They leased the property within a day of it going on the market at an excellent rent. They coordinated all the work required to get it ready to let. During the tenancy, they responded to any tenant ... Read Full Review
Comments on Agent Fees
The fees were competitive and good value for the service offered.
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Absolutely fantastic service. ...
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5 Star Review
By : 'BlackFriars'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EH1
3 Dec 2015
People found this helpful0
Absolutely fantastic service. Very humble and responsive. These guys went out of there way to help us and in a market where a typical estate agent tends to abuse their power, Ben Property was exceptional at making us feel safe an comfortable. No extra charges were added upon our leaving of the ... Read Full Review
Comments on Agent Fees
No fee was requested
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This has to be the worst ...
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1 Star Review
By : 'oolu'
Branch : Edinburgh, 3 Manor Place
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : EH4
14 Aug 2015
People found this helpful3
This has to be the worst lettings agency ever in the UK. I was booked in for a viewing 5pm today (13th august 2015) at a property located at ferry gait crescent. I got to the property at exactly 5pm. There was no agent outside/around so I called their office to find out what was going on. I was ... Read Full Review
Comments (0)Was this helpful?:
I used Ben Property as a ...
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5 Star Review
By : 'Plastivore'
Branch : Edinburgh ,3 Manor Place
Services : Letting (As a Tenant)
Rent PCM : £570
Would you recommend ? : Yes
Postcode : EH11
3 Feb 2015
People found this helpful0
I used Ben Property as a tenant until September 2014, and I can't help but recommend them. The only reason I had to change is because I needed a bigger place, and they did not have anything that suited my needs. When I contacted them regarding issues with appliances, I always had someone to visit ... Read Full Review
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Completely let down. Sorry to ...
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1 Star Review
By : 'Kymi'
Branch : Edinburgh ,3 Manor Place
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : EH37
29 May 2014
People found this helpful2
Completely let down. Sorry to say that after finding a new flat and paying holding fee, people were still able to get viewings. My current landlord had given me 1 months notice which tied in with new flat. I was only informed that the flat was no longer available through a reply from an enquiry. ... Read Full Review
Comments (2)Was this helpful?:
By : Ben
29 May 2014Dear Kym, Sorry again, as we discussed the landlord found their own tenant and went over our heads which was unfortunate for both you and ourselves. As soon as we were notified we let you know...
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