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Liskeard, PL14
2.1/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
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"I asked specifically for a..."
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1 Star Review
James
By : 'Lindsey'
Services :
Would you recommend ? : No
Postcode : PL14
29 May 2015
People found this helpful3
I asked specifically for a Charities Act valuation, making it clear I would not be marketing the property through S&C. I gave them my London address and that of my solicitors and asked them to send the valuation to both addresses, to which they agreed. I said I was prepared to pay a fee for the valuation, but they waived this. After James Davies came and looked at the house on 29 April I heard nothing more. I contacted them on 26 May and they told me they would ring me back. I phoned them again on 27 May and they told me they had posted the valuation to the Liskeard address; they did not seem to know about posting it to the solicitors. No valuation had turned up at the Liskeard address, and the solicitors never received one. When I asked when I would get the valuation, they told me they would hand-deliver it that or the next day. By 3:30 pm on 28 May no valuation had arrived; I went to their office, where they said nothing could be done as the staff member responsible was out; he returned while I was there and promised to hand-deliver it in 20 minutes (the valuation had obviously never been written up or he could have printed it right away). When it did turn up half an hour later, it was NOT the Charity Act valuation I had asked for, but a single sheet letter that specifically stated that 'this by no means constitutes a formal valuation', even though that was what I had requested. I am disgusted by their inefficiency, unreliability, and lack of attention to what they were asked to do, and will now have to get the valuation done all over again by someone else -- they have wasted 4 weeks of my time.
What agent could do to change your mind?
I told them I was happy to pay a fee for the valuation - they said I did not need to.
Comments on Agent Fees
I told them I was happy to pay a fee for the valuation - they said I did not need to.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £147,000 | £147,000 |
| Lettings | 100% | 50% | £450 | £500 |
Address
Stratton Creber
18 Fore Street, Liskeard, Cornwall
PL14 3JB
01579 529293
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Stratton Creber Branches (View All 20)
Found a dream house on ...
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1 Star Review
By : 'John'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PL14
13 Apr 2021
People found this helpful1
Found a dream house on Rightmove. Got particulars taken down, all was good. Very positive, Excitedly rang again a few days later, they took the details again, someone got rejected, we were next. Checked a week later - all good. Came off rightmove. Got nervous - checked today...no record of us... Read Full Review
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A very big thank you ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £147000
Would you recommend ? : Yes
Postcode : PL14
10 Jan 2021
People found this helpful0
A very big thank you especially to Sue at Stratton Creber, Liskeard. She listened to my continuous moaning without any complaint and guided me through what was a most traumatic, exhausting, mind boggling, and frustrating experience, only because of the incompetence of others. She was so calm and... Read Full Review
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We found the service friendly ...
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4 Star Review
By : 'Pat'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL14
29 Sept 2020
People found this helpful0
We found the service friendly and helpful under the difficult conditions of covid19. Thank you to everyone involved in our... Read Full Review
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Very poor ...
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1 Star Review
By : 'Bulldog'
Services : Letting( Property Management )
Would you recommend ? : No
3 Jan 2020
People found this helpful0
Hello I've let two properties with this company and both properties have sustained damage through neglect from theirs tenants, as a company their management policies seem to be get the owner/landlord to pay for the damage as this seems to be the easier root to take knowing full well this is... Read Full Review
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Don't trust them! Liars ...
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1 Star Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : PL14
11 Feb 2019
People found this helpful0
Stuck in a bad situation * and needing to leave asap. Went to view a lovely property which ticked all the boxes and available within a few weeks. Agent friendly but stressing the amount of interest in the property meant it would probably be gone by end of the day. So I put a deposit down. I found... Read Full Review
Comments on Agent Fees
Extortionate. £300 for a standard tenancy agreement which must have taken all of 5 mintues to print off. £120 for an inventory of an unfurnished property? £75 credit check, can be done for far less.
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I asked specifically for a ...
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1 Star Review
By : 'Lindsey'
Services : Surveying
Would you recommend ? : No
Postcode : PL14
29 May 2015
People found this helpful3
I asked specifically for a Charities Act valuation, making it clear I would not be marketing the property through S&C. I gave them my London address and that of my solicitors and asked them to send the valuation to both addresses, to which they agreed. I said I was prepared to pay a fee for the ... Read Full Review
What agent could do to change your mind?
I told them I was happy to pay a fee for the valuation - they said I did not need to.
Comments on Agent Fees
I told them I was happy to pay a fee for the valuation - they said I did not need to.
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Booked a viewing with them, ...
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2 Star Review
By : 'lass'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PL13
22 May 2014
People found this helpful1
Booked a viewing with them, we were the last viewing on that morning. The agent who was at the property was just about to leave as she didnt think she had any more viewings, so luckily she hadnt left! Anyway the details on the website about this property are very misleading. It states that it has ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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