The UK's Largest Customer Review Website for the Property Industry

Pavilion Properties Logo

Pavilion Properties

3.7/5, 71 Reviews
68% Recommended

100% letting valuation accuracy

76% letting fee satisfaction

Contact Us
Pavilion Properties is an independent property agency based in Brighton & Hove covering all of Sussex. We at Pavilion Properties pride ourselves on offering our clients a first class service in all aspects of property lettings & management. We are rapidly expanding and recognise the importance of offering
our clients a personal and hassle free service. We are fast becoming recognised for our innovative technology used throughout our company and continue to invest in our procedures. All of our staff are experienced and either hold or are working towards obtaining industry leading qualifications.
"I have worked closely with..."

Share On :  FacebookTwitter

4 Star Review

By : 'Sarah'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : BN2

6 Jul 2015
People found this helpful0

I have worked closely with Pavilion properties for 2 years, we rent several houses for them for our Students and Liam is my account Manager and number 1 go-to. Liam has been consistently polite, organised and helpful and a pleasure to work with, it has made my job a lot easier by having a dedicated and reliable account Manager. All maintenance issues are generally seen to immediately and Liam keeps me well-informed about what is going on which I am very thankful for. Liam provides a high level of customer service and is an asset to the team at Pavilion Properties.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%76.00%£413£2,058
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1103720000003
Areas covered
  • BN1
  • BN11
  • BN15
  • BN16
  • BN17
  • BN18
  • BN2
  • BN22
  • BN3
  • BN41
Address

Pavilion Properties
128-129 Lewes RoadBrighton, East Sussex
BN2 3LG
01273 686 306

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 10:00 - 02:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • ?Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Awful experience - health ...

Share On :  FacebookTwitter

1 Star Review

By : '2020-2021'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : BN1

13 Nov 2021
People found this helpful1

I lived in a Pavilion Properties house for the best part of a year and safe to say will not be using them again. They had absolutely no regard for the health nor safety of their tenants and for the most part did not treat our requests for basic maintenance with any urgency or respect. Highlights ... Read Full Review

Comments (0)Was this helpful?:
When living below the agency ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'Aisling'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1764
Would you recommend ? : No
Postcode : BN2

14 Aug 2020
People found this helpful1

When living below the agency in a flats aged by pavilion it was the worst renting experience. Firstly, upon arrival the state of the flat was appalling, ring marks on the coffee table, mouldy mattress, light bulbs not working etc. When we discussed this with Shane at the time he was very apologetic ... Read Full Review

Comments (0)Was this helpful?:
As far as payments go ...

Share On :  FacebookTwitter

1 Star Review

By : 'Maxi'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £540
Would you recommend ? : No
Postcode : BN2

13 Aug 2019
People found this helpful0

As far as payments go everything went smoothly. However me and 3 other tenants had to pay nearly £200 each in agency fees on top of the £600 each deposit. The house we lived in for the first year was £466 each pm without bills and when we were asked to renew they tried ... Read Full Review

Comments (1)Was this helpful?:

By : Paul ACORN

29 Aug 2019

Hi Maxi, if you have had problems with Pavilion Properties not doing repairs making unfair charges to your deposit ACORN Brighton would be interested to know. Get in touch at...


Unprofessional and ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Studentrent'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2

11 May 2019
People found this helpful0

Think the staff act disgustingly unprofessional and rude. They would not respond or act like this if we were not ... Read Full Review

Comments (1)Was this helpful?:

By : Paul ACORN

29 Aug 2019

Hi Studentrent, if you have recently had a bad experience with Pavilion Properties ACORN Brighton would be interested to know and possibly support you in taking action. You can get in touch at...


Great customer ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'maxtmelia'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

24 Aug 2018
People found this helpful0

Superb service. Moving into private student accommodation after my first year of uni at Sussex with my friends has been an easy ride with Pavilion. Thanks to Chris and Shane and the rest of the guys at Pavilion. Will use ... Read Full Review


Comments on Agent Fees

Good and fair.

Comments (0)Was this helpful?:
Awful ...

Share On :  FacebookTwitter

1 Star Review

By : 'PK'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2

28 Mar 2018
People found this helpful2

I just gave away my money so the agency took advantage of my situation and I never got a refund. The customer service is horrible and no one even cared to reply to ... Read Full Review

Comments (0)Was this helpful?:
When me and my partner found ...

Share On :  FacebookTwitter

5 Star Review

By : 'MayaxRosser'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN12

16 May 2016
People found this helpful0

When me and my partner found a property with Pavillion properties, it was very straight forward. Since we had just spent a year with another agency, while having hell with the old property as well. This was a breath of fresh air! Joss Goodwin was dealing with us from the start, he was very nice and ... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Robert Austin

16 May 2016

Dear Maya, Thank you for your review. We work extremely hard to make sure issues are dealt with efficiently and we are glad you are happy with us and your...


Very reliable and accurate. ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Rose'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2

3 Feb 2016
People found this helpful0

Very reliable and accurate. Whenever there is a problem they try and resolve the issue within 24 hours. Joss is very quick at replying to e-mails and coming with solutions to fix any minor problems we might have had. Pavilion properties is a good agency and our house was as we expected, plus ... Read Full Review

Comments (0)Was this helpful?:
Renewing contract with them. ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Charlotte'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2

29 Jan 2016
People found this helpful0

Renewing contract with them. They are efficient at what they do, any problems are sorted out quickly. The staff are all friendly. They have dealt with everything ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Rob and Joss were very ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Fiona'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BN2

30 Oct 2015
People found this helpful0

Rob and Joss were very helpful and got tenants very quickly for my property They were very helpful with all the details of ... Read Full Review


What agent could do to change your mind?

very reasonable


Comments on Agent Fees

very reasonable

Comments (0)Was this helpful?:
I have been dealing with few ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Marek'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : BN2

20 Oct 2015
People found this helpful0

I have been dealing with few agencies so far and I can easily rank Pavilion Properties as the best of them. The agent we deal with is Joss Goodwin and from beginning he was very helpful, fast and efficient. Whenever we called for some minor maintenance it was dealt with straight away with no ... Read Full Review

Comments (0)Was this helpful?:
The staffs have great ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Chi'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BN2

31 Aug 2015
People found this helpful0

The staffs have great attitude while they are serving us, also being really helpful with all the favour. All the letting process is efficient and convenience, we could done most of them on the ... Read Full Review

Comments (0)Was this helpful?:
I've been with 3 letting ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'seb'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £413
Would you recommend ? : Yes
Postcode : BN2

25 Aug 2015
People found this helpful0

I've been with 3 letting agents in Brighton, Pavilion being the most efficient, honest and easy to get along with, They're reliable with house maintenence and their staff are very helpful. This is the reason i will be using them ... Read Full Review

Comments (0)Was this helpful?:
When me and my housemate ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Tom'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £996
Would you recommend ? : Yes
Postcode : BN2

13 Aug 2015
People found this helpful0

When me and my housemate moved into our new flat with Pavilion Properties it wasn't in the best state. There was a leak in the bathroom, it was dirty, a broken plug socket in one of the bedrooms, a broken shed door in the garden and no smoke alarm fitted. We immediately contacted Joss and he rushed ... Read Full Review

Comments (0)Was this helpful?:
I am writing to declare my ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'imsorryrumham'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £833
Would you recommend ? : Yes
Postcode : BN1

3 Aug 2015
People found this helpful0

I am writing to declare my utmost satisfaction with the role that Joss played in enabling myself and my girlfriend to find somewhere to live. A constant understanding for the troubles we had in our previous home and did nothing but aid the process of ensuring we had somewhere for the coming year. I ... Read Full Review

Comments (0)Was this helpful?:
Liam was very professional. ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'JOhn'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BN1

26 Jul 2015
People found this helpful0

Liam was very professional. Took his time understanding what we wanted and found properties that suited our needs. As a Dad of a student I was reassured that he knew what he was doing for my ... Read Full Review

Comments (0)Was this helpful?:
I have worked closely with ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Sarah'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2

6 Jul 2015
People found this helpful0

I have worked closely with Pavilion properties for 2 years, we rent several houses for them for our Students and Liam is my account Manager and number 1 go-to. Liam has been consistently polite, organised and helpful and a pleasure to work with, it has made my job a lot easier by having a dedicated ... Read Full Review

Comments (0)Was this helpful?:
I had a very positive ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sophie'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN43

9 Jun 2015
People found this helpful0

I had a very positive experience from using Pavillion Properties, I thought it might be a stressful process but was really surprised at how little I had to do and was extremely happy to have the stress taken away! Joss Goodwin was highly professional and conscientious and I am secure in the ... Read Full Review

Comments (0)Was this helpful?:
Joss at Pavilion was great. ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'S93'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BN1

26 Mar 2015
People found this helpful0

Joss at Pavilion was great. Very responsive when I asked questions and the whole process was really smooth and simple. I'd definitely recommend Joss, he was a pleasure to deal with when renting - explained everything clearly and made me feel valued. Cheers ... Read Full Review


What agent could do to change your mind?

In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.


Comments on Agent Fees

In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.

Comments (0)Was this helpful?:
I have had terrible ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'H'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1732
Would you recommend ? : Yes
Postcode : BN2

18 Mar 2015
People found this helpful0

I have had terrible experiences with property agencies before this however have found Pavilion Properties to be incredibly helpful. We unfortunately had a leak in our first week and they were able to resolve this quickly, including any furniture that was damaged in the process. Throughout this ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 71 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/18/2025, 8:43:55 AM by allAgents

Awards won by Pavilion Properties

Regional Awards Won by Pavilion Properties

Individual Branch Awards