The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 71 Reviews
68% Recommended
100% letting valuation accuracy
76% letting fee satisfaction
By : 'H'
Services : Letting(I am a Tenant)
Rent PCM : £1732
Would you recommend ? : Yes
Postcode : BN2
I have had terrible experiences with property agencies before this however have found Pavilion Properties to be incredibly helpful. We unfortunately had a leak in our first week and they were able to resolve this quickly, including any furniture that was damaged in the process. Throughout this year they have communicated well with us if there have been any appointments scheduled at the house and Joss has been particularly helpful in making sure that if we have any issues or breakages he will do as much as he can to help sort this out. I would definitely use Pavilion again.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 76.00% | £413 | £2,058 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 37 | 20 | 0 | 0 | 0 | 0 | 0 | 3 |
Pavilion Properties
128-129 Lewes Road, Brighton, East Sussex
BN2 3LG
01273 686 306



By : '2020-2021'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : BN1
I lived in a Pavilion Properties house for the best part of a year and safe to say will not be using them again. They had absolutely no regard for the health nor safety of their tenants and for the most part did not treat our requests for basic maintenance with any urgency or respect. Highlights ... Read Full Review


By : 'Aisling'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1764
Would you recommend ? : No
Postcode : BN2
When living below the agency in a flats aged by pavilion it was the worst renting experience. Firstly, upon arrival the state of the flat was appalling, ring marks on the coffee table, mouldy mattress, light bulbs not working etc. When we discussed this with Shane at the time he was very apologetic ... Read Full Review
By : 'Maxi'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £540
Would you recommend ? : No
Postcode : BN2
As far as payments go everything went smoothly. However me and 3 other tenants had to pay nearly £200 each in agency fees on top of the £600 each deposit. The house we lived in for the first year was £466 each pm without bills and when we were asked to renew they tried ... Read Full Review
By : Paul ACORN
29 Aug 2019Hi Maxi, if you have had problems with Pavilion Properties not doing repairs making unfair charges to your deposit ACORN Brighton would be interested to know. Get in touch at...

By : 'Studentrent'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Think the staff act disgustingly unprofessional and rude. They would not respond or act like this if we were not ... Read Full Review
By : Paul ACORN
29 Aug 2019Hi Studentrent, if you have recently had a bad experience with Pavilion Properties ACORN Brighton would be interested to know and possibly support you in taking action. You can get in touch at...

By : 'maxtmelia'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3
Superb service. Moving into private student accommodation after my first year of uni at Sussex with my friends has been an easy ride with Pavilion. Thanks to Chris and Shane and the rest of the guys at Pavilion. Will use ... Read Full Review
Good and fair.
By : 'PK'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
I just gave away my money so the agency took advantage of my situation and I never got a refund. The customer service is horrible and no one even cared to reply to ... Read Full Review
By : 'MayaxRosser'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN12
When me and my partner found a property with Pavillion properties, it was very straight forward. Since we had just spent a year with another agency, while having hell with the old property as well. This was a breath of fresh air! Joss Goodwin was dealing with us from the start, he was very nice and ... Read Full Review
Good
Good
By : Robert Austin
16 May 2016Dear Maya, Thank you for your review. We work extremely hard to make sure issues are dealt with efficiently and we are glad you are happy with us and your...

By : 'Rose'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
Very reliable and accurate. Whenever there is a problem they try and resolve the issue within 24 hours. Joss is very quick at replying to e-mails and coming with solutions to fix any minor problems we might have had. Pavilion properties is a good agency and our house was as we expected, plus ... Read Full Review

By : 'Charlotte'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
Renewing contract with them. They are efficient at what they do, any problems are sorted out quickly. The staff are all friendly. They have dealt with everything ... Read Full Review
Good


By : 'Fiona'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BN2
Rob and Joss were very helpful and got tenants very quickly for my property They were very helpful with all the details of ... Read Full Review
very reasonable
very reasonable

By : 'Marek'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : BN2
I have been dealing with few agencies so far and I can easily rank Pavilion Properties as the best of them. The agent we deal with is Joss Goodwin and from beginning he was very helpful, fast and efficient. Whenever we called for some minor maintenance it was dealt with straight away with no ... Read Full Review


By : 'Chi'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BN2
The staffs have great attitude while they are serving us, also being really helpful with all the favour. All the letting process is efficient and convenience, we could done most of them on the ... Read Full Review


By : 'seb'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £413
Would you recommend ? : Yes
Postcode : BN2
I've been with 3 letting agents in Brighton, Pavilion being the most efficient, honest and easy to get along with, They're reliable with house maintenence and their staff are very helpful. This is the reason i will be using them ... Read Full Review

By : 'Tom'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £996
Would you recommend ? : Yes
Postcode : BN2
When me and my housemate moved into our new flat with Pavilion Properties it wasn't in the best state. There was a leak in the bathroom, it was dirty, a broken plug socket in one of the bedrooms, a broken shed door in the garden and no smoke alarm fitted. We immediately contacted Joss and he rushed ... Read Full Review

By : 'imsorryrumham'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £833
Would you recommend ? : Yes
Postcode : BN1
I am writing to declare my utmost satisfaction with the role that Joss played in enabling myself and my girlfriend to find somewhere to live. A constant understanding for the troubles we had in our previous home and did nothing but aid the process of ensuring we had somewhere for the coming year. I ... Read Full Review

By : 'JOhn'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BN1
Liam was very professional. Took his time understanding what we wanted and found properties that suited our needs. As a Dad of a student I was reassured that he knew what he was doing for my ... Read Full Review

By : 'Sarah'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2
I have worked closely with Pavilion properties for 2 years, we rent several houses for them for our Students and Liam is my account Manager and number 1 go-to. Liam has been consistently polite, organised and helpful and a pleasure to work with, it has made my job a lot easier by having a dedicated ... Read Full Review

By : 'Sophie'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN43
I had a very positive experience from using Pavillion Properties, I thought it might be a stressful process but was really surprised at how little I had to do and was extremely happy to have the stress taken away! Joss Goodwin was highly professional and conscientious and I am secure in the ... Read Full Review

By : 'S93'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BN1
Joss at Pavilion was great. Very responsive when I asked questions and the whole process was really smooth and simple. I'd definitely recommend Joss, he was a pleasure to deal with when renting - explained everything clearly and made me feel valued. Cheers ... Read Full Review
In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.
In comparison to other agents in the area the fees were reasonable. Clearly told what I was paying for with the agency fees before I paid which was great.

By : 'H'
Branch : Brighton, 128-129 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £1732
Would you recommend ? : Yes
Postcode : BN2
I have had terrible experiences with property agencies before this however have found Pavilion Properties to be incredibly helpful. We unfortunately had a leak in our first week and they were able to resolve this quickly, including any furniture that was damaged in the process. Throughout this ... Read Full Review
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Last updated at 12/18/2025, 8:43:55 AM by allAgents