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The UK's Largest Customer Review Website for the Property Industry

2.6/5, 19 Reviews
42% Recommended
60% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'Kelly'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : PL4
We rented our our 2 bedroom property with property links as agents for quite a few years. They always found us new tenants quickly when people wanted to move on. Karen always ensured things ran smoothly for us. I would highly recommend.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £600 | £650 |
Property Links (Plymouth)
104 North Hill, Plymouth, Devon
PL4 8HW
01752 252502
By : 'MP'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PL2
Worst letting company I've ever had the displeasure to deal with. Failed to tell me a man was coming round to test the fire alarms so was woken up by a man in my flat one Sunday morning (I am a young girl by myself so you can imagine how terrified I was) - also, this is completely illegal.... Read Full Review
I don't think they are disclosed honestly until you have signed.

By : 'Landlord'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PL3
I must say I am mighty impressed with the speed and professionalism of the 2 girls in the office. Their attitude and attentiveness to detail was a pleasure to see and they were both very accommodating with regard to my request. Within hours I was fully satisfied and would not hesitate to use their... Read Full Review
Good
By : 'Pete1'
Services : Letting (Admin)
Would you recommend ? : No
Postcode : PL1
The staff need training on what customer service means, very rude and arrogant branch. The attitude of the girl I spoke to was... Read Full Review
No fee paid
By : 'Luke'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PL1
Worst experience with any Letting Agent I've ever had. Would recommend avoiding them 100% They initially told me I could move in one date, and then when it came to start paying them they decided I couldn't so I had to delay my move. I had no experience moving cities so had no idea what I... Read Full Review
By : 'Property'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : PL4
A property went live on Zoopla on Sunday, I rung them on the Monday at 9am to request a viewing, I was told I couldn't view until Thursday because it was tenanted so I drove past to take a look at the area and realised that the property was vacant. On Tuesday morning, I rung Property Links again... Read Full Review
Did not get a chance to pay them
By : 'Kelly'
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : PL4
We rented our our 2 bedroom property with property links as agents for quite a few years. They always found us new tenants quickly when people wanted to move on. Karen always ensured things ran smoothly for us. I would highly... Read Full Review
By : 'Charly'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PL4
Property links were very helpful to find me a student home for my final year. We left it last minute and they did their best to meet all of our home preferences. Whilst living in the property, any problems we had, we let them know straight away and their response was fast and friendly. The agent... Read Full Review
By : 'JB'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PL6
Always had a good experience with this agent, my shower stopped working, sent a email to the portal, had a phone call within an a hour, with a TX from a contractor who came round to look at the job within total 3 hours the shower was replaced. It does not get much better than that! Really... Read Full Review
By : 'Charli'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PL4
My family and I have been renting from Property Links for the last 3 years. When we went to view the house initially, it had been occupied by students but Property Links bent over backwards in the first few weeks and months to enable us to make this house, our home. We have had a couple of... Read Full Review
By : Md
18 Jan 2014Many thanks for your words, the staff do try very hard to get every thing right, in a very demanding environment , despite trying its seems impossible to please every one, I am pleased you are one of ...
By : 'C'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PL12
I rented a property for years with this company as I had no choice to stay where I was. They left me eith no heating for the last 4 years, a rotten balcony for a year and a half. The hole place is damp to the point that mould is growing everywhere. They also left me with a hole in the roof for 3... Read Full Review
Change attitude and sort problems out when asked
By : 'Chrisdc1'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PL6
I have been renting from property links for 3 years now and have just signed for anther 6 months. During my contract i have experienced minor problems within the property of which were dealt swiftly and proffessionaly without any inconvenience to myself. If you are looking for peace of mind and... Read Full Review
By : mc
11 Feb 2013Thank you for your...
By : 'S.allen'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PL13
I rented a property through property links recently and I found them to be very helpful and fast moving with the application process. There procedure of having personal account managers who help you through each and every step is a very personal and professional service. They are even open 7 days a ... Read Full Review
By : 'J.Farmer'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I moved out of a flat let through property links a few weeks ago and couldn't of been happier with the service of this company. The girls in the office were very pleasant and infomative; I wouldn't hesitate to use them again if I moved back to Plymouth. My deposit was returned, untouched, after a ... Read Full Review
By : Property links
12 Nov 2012Thank you very much for your comments, what a nice change to see some positive...
By : 'JEREMY'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
I called them for my disabled son, we were told that he could move in and that they accepted the councils "bond scheme" we were expecting to find a payment of £320, I was told the property was a nice clean place with respectable tenants including business people and a dentist. My son... Read Full Review
BEEN HONEST AND UP FRONT ABOUT COSTS NOT MISLED MY DISABLED 20 YEAR OLD DISABLED SON ABOUT THE CONDITION OF THE PROPERTY
By : property links
12 Nov 2012This report is abuse, this person has no understanding about how to rent a property, he was the farther of the actual person viewing, he had not even been in the property to assess any of the above...
By : 'JONNY'
Services : Letting (As a Tenant)
Would you recommend ? : No
lovely people when theyre trying to get you to move in. however in 8 months of being a tenant with them, they did not want to know at all any concerns i had over the period. only concerned with getting their mopney every month. oh, and trying to keep the deposit by saying that things were damaged... Read Full Review
By : property links
12 Nov 2012Dear Sir, no one was trying to keep any deposits, this tenant like everyone is part of the TDS and if there where deposit type issues, then the tenant had the right to dispute such with the TDS.,...
By : 'TASHA'
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] ABSOLOUTLEY DISGUSTING ESATE AGENTS! NEVER WOULD I RECCOMEND THEM TOO ANYONE, SINCE BEING IN MY PROPERTY I HAVE BEEN INFESTED WITH MICE WHICH WERE THERE BEFORE WE MOVED IN AND WERE NEVER TOLD ABOUT IT, ALSO THE FLTA IS COVERED IN DAMP WHICH HAS CAUSED ME TOO HAVE A CONSTANT ... Read Full Review
ABSOLOUTLEY DISGUSTING ESATE AGENTS! NEVER WOULD I RECCOMEND THEM TOO ANYONE, SINCE BEING IN MY PROPERTY I HAVE BEEN INFESTED WITH MICE WHICH WERE THERE BEFORE WE MOVED IN AND WERE NEVER TOLD ABOUT IT, ALSO THE FLTA IS COVERED IN DAMP WHICH HAS CAUSED ME TOO HAVE A CONSTANT CHEST INFECTION! EVERY TIME THEY SAY THAT THEY WILL CALL YOU BACK THEY DONT, AND THEY WERE ALSO LATE ON DOING OUR RENOVATION CHECKS WHICH IS DANGEROUS AND WE NOW HAVE DODGEY ELECTRICS. THEY LEFT US WITHOUT HOT RUNNING WATER AND WHITE GOODS FOR ALMOST TWO EEKS! PLEASE DONT GO WITH THEM AS THEY WILL NEVER EVER SORT THINGS OUT FOR YOU! WORST ESTATE AGENTS EVERRRRR!
By : Property Links
12 Nov 2012Very Surprised at these coments. The fact of the matter is that a letting agent can not always know if the property has mice as this is quite usually a life style thing; the agent did not go along...
By : 'Clare'
Services : Letting (As a Owner)
Would you recommend ? : No
I was a landlord that had never let in Plymouth before so I used Property Links find a tenant only service. Within a few days of the property being advertised Property Links called to say they have a lovely lady who would like to rent the house. They said she had a CCJ but it was many years old and ... Read Full Review
Look at the referencing you have on a prospective tenant and accord the landlord accoringly. So if the referencing says to decline the tenant then the agent should advise the landlord to decline the tenant.
By : Property links
14 Apr 2012Having read the above comments, it is understood that this some what frustrating for the owner of the property and indeed not something one wants a Landlord to have to deal with, having said that,...
By : 'Angry'
Services : Letting (As a Tenant)
Would you recommend ? : No
Experienced numerous problems with the agent over the course of 2 years including - Taking months to get a leaking toilet fixed causing damage to the 2 properties below, both of which have no relation to Property links. - A faulty lock on the front door that took 2 years to fix. - They took a ... Read Full Review
By : 'mikey'
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] I have received appalling service from this agency, such as them promising to fix dangerous faults but never actually doing a thing.The boss is an intimidating man, and when i complained he was very intimidating and threatening. They are also trying to charge me for damages ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.