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Gordon Shields
2.6/5, 8 Reviews
38% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
No description for branch.
"Oh dear I really would think..."
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1 Star Review
By : 'Marion'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
19 Aug 2011
People found this helpful5
Oh dear I really would think twice about letting property through this company ..... they seem to be a little behind the times ..... I tried unsuccessfully to view a property outside what they termed "office hours" (like that even exists anymore) at 5.30pm and was told that they would need to see if this was okay and would call me back. I received no such call back and chased the following day!!! . The office staff preceeded to give me a lecture on their resourcing issues and 100 different reason why they were unable to confirm viewing i.e people out of office , in meetings - when really all they had to say was sorry and we will get an appointment for you. As it turns out I am still waiting and suspect I will be waiitng forever ..... If I was client I would be hugely upset to find out that my property was being managed in this way. Buck up your ideas guys its the 21st century mobile phones and 24 hour society means there is not such thing as " office hours" you are not doing your client any favours . As A Customer Service Manager with many years experience I am well qualified to know what GREAT Service looks like and I am afraid this is not even close. I will not rent any property let by this company ......
What agent could do to change your mind?
A simple response, Apology and getting a viewing at a time that is conveinent is Great Service - thats the difference small family companies have over larger competitors - you are not using your advantage very well. Train you staff
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By : Gordon Shields
28 Jun 2016Once the misunderstanding was addressed, Marion and family did rent the house from us and left on an amicable basis at the end.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £550 | £795 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 4 |
Areas covered
- G62
Address
Gordon Shields
40-44 Main Street, Glasgow, East Dunbartonshire
G62 6BU
0141 956 2251
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 Star Review
By : 'Connor'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G20
21 Mar 2018
People found this helpful0
Having just departed a flat rented by Gordon Shields I am very happy with the service I received. Usually feels as though letting agents are there to act on behalf of the landlord and have no interest in working for the tenant. Gordon Shields is different, they were always quick to solve any ... Read Full Review
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Clear to see there is a ...
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1 Star Review
By : 'Honest'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : G81
31 Jul 2017
People found this helpful4
Clear to see there is a pattern of rudeness to potential tenants and disregard for landlords lack of rental income with this guy. My wife and I haven't rented for over 30 years and had only decided to do so now so we can use our money to build our own house, and what an eye opener this guy has ... Read Full Review
Comments on Agent Fees
I've no idea but I'll bet they are more than they are worth!
Comments (1)Was this helpful?:
By : ELIZABETH HOLTON
24 Nov 2018I totally agree with you Pete,they are losing landlords money, hand over fist ,by their attitude towards potential tenants ,they seem to have delusions off grandeur and landlords are having to reduce ...
Twice my husband emailed to ...
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1 Star Review
By : 'Laura'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £795
Would you recommend ? : No
Postcode : G68
17 Mar 2017
People found this helpful4
Twice my husband emailed to arrange a viewing on a property as he couldn't call during his working day. Twice the reply was for him to call the office. Didn't even ask if there was a convenient time to call him. Today I called on my day off to arrange a viewing. I was met with a rude receptionist ... Read Full Review
Comments (1)Was this helpful?:
By : ELIZABETH HOLTON
24 Nov 2018Totally agree,rude unhelpful staff,they are losing landlords...
Swift and professional ...
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5 Star Review
By : 'Andrejs'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G12
3 Aug 2013
People found this helpful1
Swift and professional attitude. No delay in paperwork. Excellent communication. I was even a bit surprised how smoothly the things went, starting from viewings and finishing with returning my deposit. Highly ... Read Full Review
Comments (0)Was this helpful?:
I have rented several ...
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5 Star Review
By : 'HAPPY'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G62
29 May 2013
People found this helpful2
I have rented several properties over the last 25 years and I have to say I have always found both Gordon and Brian very helpful in fulfilling my requirements. I have never been disappointed with their level of service and always found them most helpful when entering or vacating a property. Their ... Read Full Review
Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] This ...
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1 Star Review
By : 'Jamie'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
7 Apr 2012
People found this helpful6
[[EDIT ORIGINAL START]] This is Estate agent is by far the worst out of 5 or 6 agencies we dealt with at the time in trying to find a property to let. We arranged to view a 2 bedroom house which we thought would be ideal, we were asked who would be staying at the property to which we told them ... Read Full Review
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Oh dear I really would think ...
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1 Star Review
By : 'Marion'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
19 Aug 2011
People found this helpful5
Oh dear I really would think twice about letting property through this company ..... they seem to be a little behind the times ..... I tried unsuccessfully to view a property outside what they termed "office hours" (like that even exists anymore) at 5.30pm and was told that they would ... Read Full Review
What agent could do to change your mind?
A simple response, Apology and getting a viewing at a time that is conveinent is Great Service - thats the difference small family companies have over larger competitors - you are not using your advantage very well. Train you staff
Comments (1)Was this helpful?:
By : Gordon Shields
28 Jun 2016Once the misunderstanding was addressed, Marion and family did rent the house from us and left on an amicable basis at the...
not happy with service at ...
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2 Star Review
By : 'blah'
Branch : Milngavie, 40-44 Main Street
Services : Letting (As a Tenant)
Would you recommend ? : No
11 Aug 2011
People found this helpful5
not happy with service at all. have been a tenant for several years and still have to have 6 weekly checks on the property! have to chase up all enquiries/problems, and have been basically called a liar on several occasions. will not be renewing my ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/17/2017, 9:46:29 AM by allAgents
