It has been the worst experience with Leaders since. It’s been 6 years a torture dealing with property management team in Brighton. They won’t let you contact landlord and they simply don’t care if the sink doesn’t work or shower is leaking from ceiling.... Read Full Review

I am the owner of a flat in Hove managed by Leaders. Having made a payment to my service agent the money did not reach the recipient although Leaders accounts had made the payment.Last time this happened it took 4 months for the money to be located. This time due to the efficient response of... Read Full Review

All I can say is a massive thank you! I had the best support network ever! The whole team at Leaders helped me so much! Luke helped me find the right property and Lewis has guided me through the whole buying process.. in fact they have supported me even to the point of making sure that we hit the... Read Full Review

Very difficult to get a tenancy deposit refunded. Over 4 weeks now and not even a response on any deductions... Read Full Review

Didn't find the right property with Leaders but Laura was really helpful and happy to advise. She is a credit to the company and I recommend Leaders on the basis of how well Laura dealt with our... Read Full Review

Never took me off the tenancy of a property I was renting after repeated requests and ignored emails. Then three years after moving out I get sent a debt collectors notice asking for council tax b&h council say I owe for a month when I was abroad !?!? Lol utterly useless just avoid at all costs ... Read Full Review

I understand that things are not normal now and that staff are working from home. However the agent who deals with my properties suddenly left and communication dried up. I was in the middle of tenants leaving and getting new ones. It was getting very messy and nobody knew what was going on and... Read Full Review

In a very difficult time for getting a tenant I thought I would try a Few local agents , one of which was Leaders. I was able to negotiate a great deal, Nicholas in the Brighton branch went the extra mile. I had to add a few bits to the tenancy agreement, but this was made simple. I would... Read Full Review

Laura was extremely helpful and gave us all of the necessary information regarding the property and how to move... Read Full Review

If I could rate them worse I could. Leaders single handedly ruined my attempts at renting in Brighton. I expected them - being a large company - to be professional, and at first they seemed okay. When we eventually found issues within the flat we started having problems. We ended up having... Read Full Review

As a landlord I have rented out my Brighton flat through leaders for 28 years. They have always been polite and helpful, dealing with issues very well. Nikki, in particular, always goes above and beyond in order to resolve issues and answer queries as quickly as possible. I'm more than happy... Read Full Review

The bouncers only started to beat me up for no reason. When they finally let me go I've ran out on the the main road and the police officers only told me to move on and go home. Where is the justice?? That Muslim bouncer with dark sort hair and a little moustache has to get fired because this... Read Full Review

Leaders showed a real professionalism at the start of a full management of my flat in Brighton. Unfortunately this was the first and last time I ever saw this. The tenancy has been frought with issues that Leaders have ineffectively dealt with. Their six monthly reporting on the condition of the... Read Full Review

So. 4 stars. Not bad. But let's look at the reviews closer, yeh? First let's split them out into Tenants (ave 3.52 stars) vs Landlords (ave 4.57 stars). Also, of 54 reviews, 32 of them were written in November 2012! So that looks suspicious. Let's discount them. Now we get Tenants (2.23 stars) vs... Read Full Review

Avoid like the plague - I first went with Leaders in 2015 when I moved into Brighton. So unhelpful.. waited for 4 hours to even get the paperwork signed.. never got an inventory check in report, there was black mould in the bedroom. With almost every other day receiving emails and voicemail re... Read Full Review

Rented a flat in central Brighton from them for 4 years . I knew they had a poor reputation locally but having never had issues with letting agents in the past, I was prepared to give them a shot. They are very professional in your immediate dealings with them, bordering on nice but scratch the... Read Full Review

Dreadful agency who take tenants absolutely for granted. High costs for referencing; maing new contracts. Sending eviction/termination letters by mistake.Apology? No. Also rhey refuse to give references to other agencies unless you first give formal notice that are... Read Full Review

Well moving in was great although the fees were expensive for a flat where it was just introductory! The problems began when moving out! Not asking premission to come for viewings all the time! Once moved out deposit hasn't been returned and they lie on the phones tbh Wendy hasn't got a Scooby... Read Full Review

Leaders Brighton - western road - do not use this company! They took a holding fee over three weeks ago. I have an email from them confirming they would return the holding fee and they still have not returned it to me. They keep saying it has been done and its still not in my account! Yes they have ... Read Full Review

It was a few years ago that I made the mistake of renting from Leaders, but I was telling a friend to beware of this awful company today and they suggested I write a brief review to warn others. Leaders is not an estate agents per se, it is a property management service for landlords. There is no... Read Full Review