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Office 1, Heswall CH607SA
2.3/5, 6 Reviews
33% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
No Description Found
"Absolutely terrible service..."
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1 Star Review
By : 'Avoid'
Services :
Rent PCM : £1500
Would you recommend ? : No
Postcode : CH48
17 Feb 2015
People found this helpful5
Absolutely terrible service delivered to high paying tenants. We moved into a 'managed' property that had several things wrong with it, including ovens not working (we have 4 kids!), fridge broken, burglar alarm not working (effectively nullifying our contents insurance). Reported all of these issues (and more) and been waiting over a week to get any resolution. Complained to the Managing Director (nothing but defensive or staff and blaming previous tenant) to the head of lettings (must have gone to the same training course as the owner) At time of typing, we still cant cook food for the kids in the oven ... landlady is NOT at fault (and is as mortified as us)! If you are a tenant looking to rent in this area - avoid ...
What agent could do to change your mind?
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
Comments on Agent Fees
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
Was this helpful?:
By : Paul Traill
17 Jul 2018Despite this review now being over three years old, we would like to investigate this internally. As the review is unverified, we have no contact details for you. Could you please email paul@karltatler.com so we can look at this for you? Thank you.
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Avoid them in Wirral at all costs
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 40% | £23,000 | £23,000 |
| Lettings | 100% | 40% | £550 | £1,500 |
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rubbish..... ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : CH46
11 May 2018
People found this helpful2
Awful, dreadful, unliveable, no toilet for 4 days, asked to use a bucket, ongoing water leak, not prepared to fix it, no water pressure, when viewed no electric to turn on lights, asked us to try fuseboard, agent used light on her phone, bad communication with staff, too much to mention, had a... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018We are extremely shocked and surprised by this review as it does not sound like our level of service at all. As the review is unverified and we do not have any contact details for you we are unable...
Absolutely terrible service ...
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1 Star Review
By : 'Wirral'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : CH47
16 Feb 2018
People found this helpful2
Absolutely terrible service received as tenants in a property managed by Karl Tatler Lettings. No procedures whatsoever in place at the start of the tenancy (no check in report or inventory recommended), however at the end of the tenancy a fully detailed check out report was undertaken with... Read Full Review
Comments on Agent Fees
N/A
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018As we have no name or details attached to this review we can not comment on this. If you could please email paul@karltatler.com with details of your complaint we can look at this internally and...
Brilliant service right from ...
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5 Star Review
By : 'Jess'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CH61
9 Nov 2017
People found this helpful0
Brilliant service right from the initial instruction to moving our tenant in! Alex was great explaining everything at the valuation as it was our first time being a landlord and the photos looked amazing! We were well looked after with weekly update calls and the tenant was found within 1 week and... Read Full Review
Comments on Agent Fees
Value for money!
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018That's a lovely review Jess, thank you very much. If it isn't too much trouble, could you please email paul@karltatler.com with your details. Just so we can match this for our internal records. Best...
I am a landlord who places ...
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1 Star Review
By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CH61
14 Mar 2016
People found this helpful10
I am a landlord who places the tenants at the heart of the service. Therefore I took out Tatler's managed service which costs us with VAT 13.2% of the rental fee. This was put to test as soon as the first management of faulty boiler was needed. Action was not taken with the sense of urgency, when I ... Read Full Review
What agent could do to change your mind?
fees are unreasonable against the service
Comments on Agent Fees
fees are unreasonable against the service
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018We are shocked and surprised to hear this. As we do not have any of your details, could you please email paul@karltatler.com with your details so we can look at this. Though we appreciate this review ...
service was fantastic - they ...
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5 Star Review
By : 'anne'
Services : Letting( Property Management )
Sold price : £23000
Rent PCM : £25
Would you recommend ? : Yes
Postcode : CH60
15 May 2015
People found this helpful0
service was fantastic - they understood my needs and made the process so mush easier. If I needed an taxi service again I d use... Read Full Review
What agent could do to change your mind?
very good - seemed cheaper than all others
Comments on Agent Fees
very good - seemed cheaper than all others
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018Thank you for your nice review, though we are a bit confused as we do not provide a taxi service. Did you try to review a difference company in error maybe? Thank...
Absolutely terrible service ...
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1 Star Review
By : 'Avoid'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : CH48
17 Feb 2015
People found this helpful5
Absolutely terrible service delivered to high paying tenants. We moved into a 'managed' property that had several things wrong with it, including ovens not working (we have 4 kids!), fridge broken, burglar alarm not working (effectively nullifying our contents insurance). Reported all of these... Read Full Review
What agent could do to change your mind?
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
Comments on Agent Fees
charged for a second credit check (6 months after doing one) - another 300 odd pounds thank you very much
Comments (1)Was this helpful?:
By : Paul Traill
17 Jul 2018Despite this review now being over three years old, we would like to investigate this internally. As the review is unverified, we have no contact details for you. Could you please email...
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