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The UK's Largest Customer Review Website for the Property Industry

3/5, 2 Reviews
50% Recommended
0% letting valuation accuracy
0% letting fee satisfaction

Jerry

Edward
By : 'MCollett'
Services : Sales(I sold a property using them)
Sold price : £120000
Would you recommend ? : Yes
Postcode : SO19
As a first time seller I was very cautious choosing an agent to sell my property. I chose Brook after weighing up my options, and I am so glad I did. The staff were very professional and friendly and were not what I would consider 'typical' estate agents. The service I received from start to finish was first class, all viewings were accompanied by them, and once sold I was regularly updated with how things were going. Having had such an experience with such a friendly Agency I would not consider using anyone other than Brook in the future
Brook were great value for money and i was not stuck in a long contract
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Brook Independent Estate Agents
33 Middle Road, Southampton, Hampshire
SO31 7GH
01489 885500
By : 'Frustreated'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO31
As a handicapped pensioner, I would have hoped for some co-operation from the agency to avoid a whole week's pension (£120) being deducted from my deposit over a minor item (de-scaling) which, had I been aware, would have taken care of for about £3 of descalant. But they just went... Read Full Review


By : 'MCollett'
Services : Sales (As a Vendor)
Sold price : £120000
Would you recommend ? : Yes
Postcode : SO19
As a first time seller I was very cautious choosing an agent to sell my property. I chose Brook after weighing up my options, and I am so glad I did. The staff were very professional and friendly and were not what I would consider 'typical' estate agents. The service I received from start to finish ... Read Full Review
Brook were great value for money and i was not stuck in a long contract
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.