I would like to say how delighted I have been with the service that I have received to date from Marianne at the Oakwood office. My daughter's flat is currently on the market with the Oakwood office of Preston Baker. Marianne is very proactive, she shows a genuine interest in the property and gives 100% effort in every area of her job role. She has clearly had excellent training as her skills are of the highest standard. She is polite, respectful and is keen to be open and honest with any feedback she receives from the potential buyer and she relays the feedback immediately she receives this. She has asked if I have any further suggestions in ensuring a sale and we discuss ideas between each other which I believe is team work. Being interested in the client and the client's thought processes helps promote an excellent relationship between the client and the company. She is professional when discussing the property and knows every detail relating to the property. She is able to answer immediately any question I ask her and always responds in the correct way. She has a friendly upbeat approach and I feel very impressed with the level of service I have received from Marianne. She is a real asset to the company and I feel very reassured that Marianne will do her best in every way for my daughter and myself as client's of Preston Baker in order to sell the flat as soon as possible. Marianne is the perfect employee from the evidence that I have seen. She is a professional and confidential employee who provides the client with the best possible customer service at all times.