The UK's Largest Customer Review Website for the Property Industry
Milton Keynes, MK13
2/5, 20 Reviews
25% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
No Description Found
"Been in the property for over ..."
Share On : 
1 Star Review
Jane
Peter
By : 'Anon'
Services :
Rent PCM : £825
Would you recommend ? : No
Postcode : MK8
10 Oct 2014
People found this helpful1
Been in the property for over a year, just renewed the contract for another year and the annual Gas test has just been undertaken - resulted in the boiler and gas hob isolated and unusable. Phone call from the estate agents to say they were doing all they could but that British Gas quoted 4 weeks! further quotes would be chased after the weekend! The response from Faulkners to our amazement was that if this was our own property we would be in the same situation and that they were doing what they could but couldnt do anything till after the weekend. Also stated that we werent their customer, their customer was the landlord. WHAT ARE WE? Dreadful attitude. They do not believe that their tenants are customers.
What agent could do to change your mind?
Need to think of the tenant as your customer not just the landlord.
Was this helpful?:
By : ManDir
17 Oct 2014Its is an annual requirement to check all gas equipment in a property. Something we take very seriously. On Friday 10th October, both the boiler and hob were checked by a Gas Safe Engineer and were found not to be up to current regulations. Both units were shut down our office informed and advise given that it would be most effective to replace both units rather than try and effect repairs. The landlord was informed, agreed to replacement and agreed that both we as agent and he would seek quotes and dates for installation. On the same day (within an hour of the failure) the tenants were informed, advised that we were actively pursuing the matter. The comment was ' I have no faith in your ability' At this point, the tenants still had hot water through an immersion heater, the weather was unseasonably warm, but unfortunately had no Hob to cook with (but still had an oven). During the same day, various contractors were asked to quote but all advised long stop dates for completion of work, the earliest being Mid November, over a month away. (the landlords preferred contractor being 12th November). Using our various contacts a long standing contractor agreed to go to the property that same Friday evening, prepare a quote which he gave us the following day and subject to landlord agreement and stock availability would carry out the replacement within three days. This duly happened, the landlord agreed, parts ordered and installation was commenced on Tuesday and was finished Wednesday (one small part, a clip on a flue, was fitted Thursday) So, from two units being capped off on 10th October, we had all two new units (Gas Boiler, flu and Gas hob), fully up and running by 15th October (including a weekend) So within three working days from the faults all items were renewed. Whilst we appreciate the inconvenience this has caused the tenants, at all stages they were kept informed of progress and the level of commitment shown by the landlord, staff at Faulkner and a contractor (who was prepared to put himself out). The landlord is our client, the contractual relationship is with him and we are employed to carry out his instructions. Saturday comment from Tenant: Many thanks for dealing with this so promptly and keeping us informed. Thursday comment from tenant: Many thanks for this quick and prompt work – I appreciate it. We are therefore amazed at the comments made on All Agents.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £800 | £825 |
Address
Faulkner Property Rentals
47 Alston Drive, Milton Keynes, Buckinghamshire
MK13 9HB
01908 230400
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Faulkner Property Rentals Branches (View All 3)
very bad administration , ...
Share On :
1 Star Review
By : 'fp'
Services : Letting( As a Tenant )
Would you recommend ? : No
22 Mar 2016
People found this helpful0
very bad administration , would not recommend to any one , This is lies as nothing come through to me. Please be careful as they seem to not want you after they got money off you and they keep all monies for no reason * @LeadersLimited very sad to deal with... Read Full Review
Comments (0)Was this helpful?:
I was a tenant with Faulkners ...
Share On :
5 Star Review
By : 'Deborah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK10
13 Jul 2015
People found this helpful0
I was a tenant with Faulkners for nearly five years. They have been an excellent company/agent to rent from. They really do care and attended to the house on a regular 6month basis to check for maintenance. So from a Landlord and a tenant point of view they are always on top of the property.... Read Full Review
Comments (0)Was this helpful?:
Been in the property for over ...
Share On :
1 Star Review
By : 'Anon'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : MK8
10 Oct 2014
People found this helpful1
Been in the property for over a year, just renewed the contract for another year and the annual Gas test has just been undertaken - resulted in the boiler and gas hob isolated and unusable. Phone call from the estate agents to say they were doing all they could but that British Gas quoted 4 weeks!... Read Full Review
What agent could do to change your mind?
Need to think of the tenant as your customer not just the landlord.
Comments (1)Was this helpful?:
By : ManDir
17 Oct 2014Its is an annual requirement to check all gas equipment in a property. Something we take very seriously. On Friday 10th October, both the boiler and hob were checked by a Gas Safe Engineer and were...
Avoid Faulkner Property like ...
Share On :
1 Star Review
By : 'NeverAgain'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : MK17
24 Jun 2014
People found this helpful3
Avoid Faulkner Property like the plague. I have had the misfortune of being a tenant with them twice and I would never go back again. All of the previous comments give a very good indication of their tactics. They will do ANYTHING to get extra money from you. If for any reason you have the... Read Full Review
What agent could do to change your mind?
Shut up shop!
Comments (0)Was this helpful?:
Absolutely disgusting letting ...
Share On :
1 Star Review
By : 'puppy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : MK7
24 Dec 2013
People found this helpful1
Absolutely disgusting letting agency,rude and unprofessional.... All they want is to take your money and blame you for things that you have not done.eg...since when is mould caused by poorly insulated windows your fault and why woyulkd you have to pay to have the windows cleaned when clearly its... Read Full Review
Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] An ...
Share On :
1 Star Review
By : 'kevynR'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : MK9
4 Jul 2013
People found this helpful1
[[EDIT ORIGINAL START]] An absoulute joke of an agency. Having had many rental properties over the years I would rate these as the worst by a mile. Impossible to communicate with, never return calls, have held my deposit for 2 weeks without explantion after leaving the property, had to repair the... Read Full Review
What agent could do to change your mind?
see above, completely incapable of supporting a tenant. No communication and simply pathetic in helping with the landlord.
Comments (0)Was this helpful?:
Likewise to most of you, I ...
Share On :
1 Star Review
By : 'sam'
Services : Letting( As a Tenant )
Would you recommend ? : No
9 Sept 2012
People found this helpful3
Likewise to most of you, I have had a terrible experience with Faulkner Letting Agents in Milton Keynes, and would highly recommend you to avoid these agents - they are there to take over your money... I found them very rude and impatient too. Apart from administration fee (nearly £200) that these ... Read Full Review
Comments (2)Was this helpful?:
By : Su
20 Feb 2013We had a horrible mold spreading all over the house, landlord blaimed us, even the previous tenants had the same problem and it was the reason for moving out. They refuse to do anything about it and...
I agree with the other ...
Share On :
1 Star Review
By : 'wolliam'
Services : Letting( As a Tenant )
Would you recommend ? : No
19 Apr 2012
People found this helpful0
I agree with the other reviews and they all carry a theme. Enter without notice. Lie that a repair is not reported. Inspect property and complain about something already on the ongoing inventory. And what upsets me is they get away with it. No authority that can punish them and they are dealing... Read Full Review
What agent could do to change your mind?
Leave the letting agent industry to decent people.
Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] I ...
Share On :
1 Star Review
By : 'wolliam'
Services : Letting( As a Tenant )
Would you recommend ? : No
2 Apr 2012
People found this helpful2
[[EDIT ORIGINAL START]] I agree with the other reviews and they all carry a theme. Enter without notice. Lie that a repair is not reported. Inspect property and complain about something already on the ongoing inventory. And what upsets me is they get away with it. No authority that can punish them ... Read Full Review
What agent could do to change your mind?
Leave the letting agent industry to decent people.
Comments (1)Was this helpful?:
By : ManDir
18 Apr 2012As this case is subject to a legal dispute it would be inappropriate for us to comment on specific points. There are two sides to every story and we feel we respond in a fair and appropriate manner....
We have dealt with ...
Share On :
5 Star Review
By : 'MaureenH'
Services : Letting( As a Owner )
Would you recommend ? : Yes
7 Feb 2012
People found this helpful0
We have dealt with FaulknerProperty.co.uk in Buckingham and Milton Keynes offices for many years - the service we get is excellent. We are kept regularly informed as to the progress of rent being paid, property inspections and any works that need to be done. The staff are all very helpful and... Read Full Review
Comments (0)Was this helpful?:
It shows how bad an agency ...
Share On :
1 Star Review
By : 'anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
11 Oct 2011
People found this helpful1
It shows how bad an agency this is if the owner MANDIR is commenting and leaving 5 star comments... Read Full Review
Comments (1)Was this helpful?:
By : Mandir
18 Apr 2012This was comment on when the service was new and we were unaware of it validity. We are more than happy for it to be removed but have no...
I had my portfolio of three ...
Share On :
5 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
6 Sept 2011
People found this helpful1
I had my portfolio of three properties rented out via another rental agent in Milton Keynes. But after not receiving my rental payments and more worryingly very poor property management I have instructed Faulkner to act as my new management company Faulkner have now managed my portfolio for five... Read Full Review
Comments (0)Was this helpful?:
AVIOD AT ALL COST!! I was a ...
Share On :
1 Star Review
By : 'AVOID'
Services : Letting( As a Tenant )
Would you recommend ? : No
30 Aug 2011
People found this helpful3
AVIOD AT ALL COST!! I was a tenant in one of their properties for 6 months and it was the longest 6 months of my rental career. They are all nice and polite at first once they have got you locked into once of their smothering contracts and they have your money in their account they forget all... Read Full Review
Comments (0)Was this helpful?:
I let out several houses and ...
Share On :
5 Star Review
By : 'Banbury'
Services : Letting( As a Owner )
Would you recommend ? : Yes
23 Aug 2011
People found this helpful0
I let out several houses and in my dealings with Faulkner I have always found them to be very professional. They pay me on time consistently. They are tough but fair. Top marks for conducting a difficult middle man role... Read Full Review
Comments (0)Was this helpful?:
Very good to us at the start, ...
Share On :
1 Star Review
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
5 Aug 2011
People found this helpful2
Very good to us at the start, easy to move in and very friendly. However when we had problems they were rather useless, one example being when they left us without any fresh drinking water for over a week. They are also OTT on the check out inspection; we ended up being charge to clean to floor... Read Full Review
What agent could do to change your mind?
Nothing, we would never rent with them ever again even if they paid our rent.
Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] What ...
Share On :
2 Star Review
By : 'Harold'
Services : Letting( As a Tenant )
Would you recommend ? : No
29 Jul 2011
People found this helpful0
[[EDIT ORIGINAL START]] What a corrpt bunch of con artists. I woult use another work begining with C but they already know haow i feel. Consider this. When i recieved the property i lived in for 8 months the kitchen was a mess inside the cupboards, every wall was scuffed or marked, there was dust... Read Full Review
Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] They ...
Share On :
1 Star Review
By : 'Stressed!!'
Services : Letting( As a Tenant )
Would you recommend ? : No
1 Dec 2010
People found this helpful1
[[EDIT ORIGINAL START]] They are the most unprofessional letting agents I have ever come across they discriminate against you. They ended my tenancy as i am pregnant. They came in the house and checked my wardrobes. When my shower broke and i told them i couldnt bend down to wash in a bath due to... Read Full Review
Comments (1)Was this helpful?:
By : ManDir
9 Dec 2010Faulkner has a responsibility to its landlords and ensure only the nominated tenants are living in a property and will only inspect individual spaces when invited to do so by the tenant (who had a...
[[EDIT ORIGINAL START]] Oh ...
Share On :
1 Star Review
By : 'Pissed'
Services : Letting( As a Tenant )
Would you recommend ? : No
8 Oct 2010
People found this helpful0
[[EDIT ORIGINAL START]] Oh my God- I wish wish wish to God I had read these reviews before I signed up with this crap crap crap agency. I so so regret it. I have read all the reviews on here, and let me tell you, as someone that just recently signed on with them, and still have several months to... Read Full Review
Comments (4)Was this helpful?:
By : Mandir
11 Oct 2010Sir / Madam What you say is most concerning to me, but does not describe the agency that I own. Perhaps a more fitting way to progress any issue that you have would be to contact me directly You...
Following a brief call to the ...
Share On :
1 Star Review
By : 'upset-tennant'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
14 Jul 2010
People found this helpful0
Following a brief call to the agency today (all of 2 minutes) whereby I was starting to describe the property I was looking for and (I felt) building a rapport with the agent I was very quickly told I had a bad attitude the call was terminated before I could work out what was happening - what an... Read Full Review
Comments (2)Was this helpful?:
By : Managing Director
23 Jul 2010We are a customer focused organisation operating in MK for nearly twenty years and did not get to be successful by turning away potential tenants. We have not changed our attitude now so i will be...
...
Share On :
5 Star Review
By : 'Mandir'
Services : Letting( As a Owner )
Would you recommend ? : Yes
2 Apr 2008
People found this helpful0
... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 20 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
