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4.7/5, 17 Reviews
94% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
By : 'The'
Services : Sales(I sold a property using them)
Sold price : £444000
Would you recommend ? : Yes
Postcode : TN39
We used Burgess and Co to sell our house before moving into a rental property in the far north of Scotland. Our first contact was with Julie Burgess, the managing director of the company, who initially valued and marketed our property. Because it was an unusual property, a 4 bedroom Edwardian detached house with a self-contained purpose built ground floor granny-annex, it was a difficult property to market as it wasn't "run of the mill", but would only appeal to someone who wanted the extra space. Julie was the most professional person, and sought out prospective buyers. One was soon found and Julie conducted the negotiations over the sale price extremely well, to the satisfaction of both parties. Once a relatively short chain was established (5 couples including us) the file was handed over to Siobhan Mason, a senior negotiator in the firm in order to progress things towards Exchange and Completion. Through no fault of Burgess & Co, the chain broke twice at the bottom, but Burgess & Co re-established the chain each time within a week or so. With now a firm chain of five couples everything proceeded very well - until it was discovered that the middle couple were using a firm called Countrywide Conveyancing, and this is where it started to go horribly wrong. The middle couple were repeatedly asked for documents by their conveyancers that had previously been sent on numerous occasions. They "lost" the Property Information Form at least 5 times to our knowledge, they lost other forms several times, including the all important contract. They said that they had sent documents to other solicitors in the chain which they hadn't. Etc....etc. Countrywide Conveyancing were a nightmare. This is where Siobhan Mason proved her worth. She was extremely pro-active, constantly talking to other Estate Agents and Solicitors in the chain, as well as trying to get some sense out of Countrywide as well as getting them to do the job they had been contracted to do. They delayed Exchange by at least 6 weeks. Eventually, Siobhan overcame the incompetence of Countrywide to move everyone on to Exchange and Completion. Without her we would still be waiting. We cannot praise Burgess & Co highly enough.
1.5% - and well worth it.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £180,000 | £610,000 |
Burgess & Co
3 Devonshire Square, Bexhill on Sea, East Sussex
TN40 1AA
01424 222255

By : 'Lorna'
Services : Sales (As a Buyer)
Sold price : £243000
Would you recommend ? : Yes
Postcode : TN40
After a traumatic London sale, I thought I was put off from house buying ever again, but the team at Burgess & Co came into my life. From the first viewing with Jesse, I knew I was in good hands, on second visit, owner Paul patiently answered all my questions and really knows the local... Read Full Review
By : 'Mr'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £230000
Would you recommend ? : No
Postcode : TN40
Burgess and Co are largely responsible for causing us nearly 2 years of stress and grief, together with the property developer. We took Burgess and Co to the Property Ombudsman, who awarded in our favour and have also just won our court case against the property developer at South Beach... Read Full Review
By : 'graham'
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : TN40
Always excellent service, friendly and efficient staff, very professional and attentive to your needs, i have bought and sold through them in the... Read Full Review

By : 'Kay'
Services : Sales (As a Buyer)
Sold price : £605000
Would you recommend ? : Yes
Postcode : TN39
Burgess & Co in Bexhill have been excellent throughout. They have been helpful, proactive, friendly and professional at all times. Highly... Read Full Review
By : 'D&SW'
Services : Sales (As a Vendor)
Sold price : £589950
Would you recommend ? : Yes
Postcode : TN39
We thoroughly recommend Burgess & Co. All members of staff were polite, enthusiastic, and efficient throughout all stages, from initial valuation right through to completion. We would like to thank David for his good advice at the valuation stage and also a big thank you to Siobhan and Paul... Read Full Review

By : 'Chops'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TN40
Paul is the example of what estate agents should be, courteous, professional, helpful and knowledgeable. Based on my latest experience, he will have my business for life. I've grown accustomed to tardy, rude, disinterested, run of the mill, commission chasing estate agents, as I'm... Read Full Review
By : 'Susan'
Services : Sales (As a Vendor)
Sold price : £467500
Would you recommend ? : Yes
Postcode : TN39
Highly recommended. Excellent service, knowledgeable, helpful staff, as an ex sales negotiator I knew that I was in a safe pair of hands, all staff members were experienced and did exactly what they promised. Simply the... Read Full Review
By : 'Janene'
Services : Sales (As a Vendor)
Sold price : £321000
Would you recommend ? : Yes
Postcode : TN39
We can't thank the whole team at Burgess & Co Bexhill enough for all their help selling our home. From the initial valuation carried out by David, to the staff doing the viewings and then Siobhan and Erica who dealt with everything else closing the sale. They were all fab! We were always... Read Full Review
By : 'mandy'
Services : Sales (As a Vendor)
Sold price : £610000
Would you recommend ? : Yes
Postcode : TN39
We want to thank in particular David for being so fantastic in the beginning going through everything carefully with us and making the selling process so easy, for Michael doing some of the viewings (including the one who actually bought!), and for Erika’s patience progressing the sale. ... Read Full Review
By : 'Dionne'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TN40
Great experience with this estate agent.....nothing too much trouble and all of the staff are great. I would like to especially thank Ericka she is so professional and got my sale through quickly. Thank you Burgess and co for the worry free purchase of my "forever home". An amazing... Read Full Review
By : 'Dr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TN39
Brilliant, exceptional, very professional service in every aspect. To Siobhan and Erika well done and thanks for an excellent service, very... Read Full Review
By : 'Jackie'
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : TN39
Fantastic service keeping us informed throughout the sale of our property. The team worked really hard to secure the sale and we will definitely be using Burgess again in the... Read Full Review
By : 'Susan'
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : TN39
I can't thank Siobhan and the team at Burgess & Co enough for bringing to completion the sale of my block of bedsits. Despite the sale being frustrated with various problems along the way we got there in the end! I found the service first class with regular updates on how things... Read Full Review
By : 'Nigel'
Services : Sales (As a Vendor)
Sold price : £297500
Would you recommend ? : Yes
Postcode : TN40
I am very happy to recommend Burgess and co , throughout the promoting and sale of my property they were professional, proactive, supportive and very professional unlike the other estate agents next door whom I would never recommend anyone to use. Once again a big thank you to Siobhan, Erica and... Read Full Review
By : 'Elaine'
Services : Sales (As a Buyer)
Sold price : £329000
Would you recommend ? : Yes
Postcode : TN39
Great service, we were buying a property via Burgess & co, they worked very hard for us and kept us updated on the progress of our purchase on a weekly... Read Full Review
By : 'Wendwell'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TN40
Tom was very helpful when the conveyancing became problematic. He kept us informed and kept chasing the solicitors. He was able to persuade my solicitor to move forward after my efforts had failed. Many... Read Full Review
No fees as I was purchasing.
By : 'The'
Services : Sales (As a Vendor)
Sold price : £444000
Would you recommend ? : Yes
Postcode : TN39
We used Burgess and Co to sell our house before moving into a rental property in the far north of Scotland. Our first contact was with Julie Burgess, the managing director of the company, who initially valued and marketed our property. Because it was an unusual property, a 4 bedroom Edwardian... Read Full Review
1.5% - and well worth it.
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Last updated at 10/14/2022, 8:36:49 AM by allAgents