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The UK's Largest Customer Review Website for the Property Industry

2.1/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
By : 'Hbungay'
Services :
Rent PCM : £1400
Would you recommend ? : No
Postcode : SO41
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at it (great!) we were then told actually both the log burner and the open fire in the lounge should not be used at all! This was the start of our hell!! At this time it was summer we told john d wood it wasn't such an issue now but this would needed to be fixed by winter as we have no other form of heating!! There are afew electric heaters but guess what there mostly broken too!! We are now November and after endless phone calls emails back and forwards to john d wood, there property maintenance and the landlord we are freezing cold with 2 children waking up most nights as there cold!!!! It's warmer outside most of the time! John d wood say they have done all they can and to just wait for the landlord who clearly doesn't want to spend his money! And john d wood have no intention of making him as they clearly don't want to Lose there cut! It's a disgrace and may I add against human rights! Half the time im sure the office ignore my calls as your lucky if you get an answer let alone a reply within 3 days!! I would never rent though john d wood, I understand there's only so much they can do but if they are happy renting out a property like this to a family it's disgusting and when it comes to this extreme they should be doing a lot more!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 60% | £430,000 | £430,000 |
| Lettings | 50% | 60% | £750 | £1,400 |
John D Wood & Co
53 High Street, Lymington, Hampshire
SO41 9ZB
01590 690195

By : 'Fairlies'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO41
The support and service provided by Conor has been exemplary. We had quite a list of 'must haves' - he diligently sought a property that matched our needs and introduced us to options we hadn't considered... Read Full Review
By : 'Jo'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO41
Much a similar experience to others unfortunately. This company strung as along over a sale for weeks and weeks, eventually selling to a developer that offered nowhere near the amount we offered instead of a local family who are heavily involved in the community. Rude on the phone when we ring only ... Read Full Review
By : 'Bruce'
Services : Sales( As a Vendor )
Sold price : £430000
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO41
Worked with both the lettings & sales departments of this business & recommend them both highly. Originally they were personally recommended to me by a friend & I would do the same. Good service, competent, professional & assured service. Extremley good advice when I came to sell... Read Full Review
Fair & resonable

By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SO41
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls are only returned if you rattle the head... Read Full Review
By : 'Hbungay'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : SO41
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at it (great!) we were then told actually both ... Read Full Review

By : 'Sonja'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : SO41
As a landlord, my experience has been very similar to the previous review. Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered. 6 weeks ago I instructed John D Wood to return the tenant's deposit in full. It took over a month, and a... Read Full Review
By : 'Robert'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SO41
What a pain this company are.If you would like anything lost or to take an unbelievable amount of time to resolve,use this branch.Phone calls not returned.Emails take days to answer.Here I am nearly 8 weeks after I left the property,still waiting for my deposit to be returned.I could never... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.