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Sileby, LE12
1/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
No Staff Registered
"Absolutely terrible service..."
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1 Star Review
By : 'Jimmy'
Services :
Rent PCM : £450
Would you recommend ? : No
Postcode : LE7
11 Aug 2014
People found this helpful1
Absolutely terrible service from start to finish. There is no wonder estate agents / lettings agents get a bad name whilst there are companies such as Sinclair Estate Agents Ltd out there. After selling my house and relocating to a new area at the start of the year I decided to rent a property through Sinclairs before finding somewhere more permanent to live. Pretty much from the moment I signed on the dotted line staff at Sinclairs have been extremely unhelpful, uncommunicative, and at times, rude. Queries / requests were either dealt with in a contemptuous manner or just plain ignored. I have never dealt with an organisation as unprofessional as Sinclair Estate Agents Ltd. Quite where they get all their ringing endorsements from on their website I have no idea. I suppose though if you've been trading since 1997 you're bound to get it right once or twice. The RICS, ALRA and NAEA logos are all proudly displayed at the bottom of the company's web page. To any prospective tenants thinking of renting through Sinclair Estate Agents Ltd, please do not let this convince you that this is a firm that will act in a professional manner. Be it face to face, on the telephone or on email, as a tenant, staff at Sinclair will treat you with utter contempt. Fortunately I am in a position to buy my own property and put this last sorry 7 months behind me. However, I feel extremely sorry for the tenants out there who are stuck dealing with this organisation. I shall write to ARLA and the NAEA with my concerns and encourage current like minded tenants to do the same.
Comments on Agent Fees
Over a hundred pounds was paid to Sinclair Estate Agents Ltd before my tenancy started. Apparently this went towards credit / reference checks. I have no idea whether or not this was carried out. Staff would not show me the credit report or offer any proof that checks were actually carried out. With no proof, and with staff so cagey over what I was actually paying for, I am convinced the cash (Yes cash! No cheques/debit cards accepted here!) went towards their office Christmas party.
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By : Rhiannon Roulston
27 Aug 2014Dear Mr Kane, After reading your review of our Letting Department, I am concerned about the level of service that you claim to have received. With regards to your comments concerning the fees paid by an applicant prior to a tenancy commencing, I would like to confirm that our market research shows that we are amongst the most competitive in the Charnwood area. The form that is signed by an applicant before the reference process can commence does state, under the Data Protection guidance note, that the Letting Agent will only be able to advise of the overall grading that is provided by the referencing company and that no additional information will be provided. This is then reiterated in the declaration that is signed by the applicant confirming that no details of the search will be given to the applicant. I have attached a blank copy of the form for your reference and refer you to the relevant sections on pages 1 and 4. After thoroughly checking our computer systems, we do not appear to have a record of your name and therefore unfortunately I am unable to respond to the items raised in full. If however you would like to contact me in our Management Department (tel. 01509 631503), I will be more than happy to speak with you and try to resolve your specific queries. Kind regards Rhiannon Roulston Lettings Manager Sinclair Estate Agents
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £450 | £450 |
Address
Sinclair Estate Agents Ltd
15 High Street, Sileby, Leicestershire
LE12 7RX
01509 812777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Sinclair Estate Agents Ltd Branches (View All 5)
Unhelpful, rude ...
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1 Star Review
By : 'Red101'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE1
21 Sept 2018
People found this helpful2
We viewed a property and put in an offer of the full 'asking price' to the Agent (chain free and able to complete and exchange as promptly as possible). We had no answer with regards to our offer and meantime whilst waiting to hear the Agent was booking further viewings. Hence our offer... Read Full Review
Comments (1)Was this helpful?:
By : BlueElephant
4 Jun 2025I couldn't agree with this review more. Sinclairs in Sileby are incredibly unprofessional and unhelpful. They bad-mouth other estate agents, don't respond to or action offers and their communication...
Absolutely terrible service ...
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1 Star Review
By : 'Jimmy'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : LE7
11 Aug 2014
People found this helpful1
Absolutely terrible service from start to finish. There is no wonder estate agents / lettings agents get a bad name whilst there are companies such as Sinclair Estate Agents Ltd out there. After selling my house and relocating to a new area at the start of the year I decided to rent a... Read Full Review
Comments on Agent Fees
Over a hundred pounds was paid to Sinclair Estate Agents Ltd before my tenancy started. Apparently this went towards credit / reference checks. I have no idea whether or not this was carried out. Staff would not show me the credit report or offer any proof that checks were actually carried out. With no proof, and with staff so cagey over what I was actually paying for, I am convinced the cash (Yes cash! No cheques/debit cards accepted here!) went towards their office Christmas party.
Comments (1)Was this helpful?:
By : Rhiannon Roulston
27 Aug 2014Dear Mr Kane, After reading your review of our Letting Department, I am concerned about the level of service that you claim to have received. With regards to your comments concerning the fees...
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