The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 4 Reviews
25% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
By : 'Rebecca'
Services : Letting(I am a Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : NN3
AVOID AVOID AVOID. They are rude and incompetant. The house we lived in had an illegal conservatory as there were no thermal doors, the one radiator downstairs never worked properly and then the boiler finally broke. This took over a month to fix and it was mid winter. They also left our garage open one day when they were at the property. Another time the back door keys went missing, the sent a contractor who left the property with the back door unable to even close let alone lock, the next day the managed to lock it but we could not open it even with the key. We were both very ill during the 6 months that we rented through Whites and found Michelle to be incredibly rude and confrontational at the best of times. One of the times I was ill due to the temperature in the house they refused to bring us heaters, my partner then rang them and the chaps brought them straight round. I would never use them again, and would tell others to stay well away! We are with Belvoir now and we have had a number of issues with the house we are renting and they have rectified them almost immediately.
Nothing "*".
Extortionate for the service
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £595 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 1 | 0 |
By : 'Amon'
Branch : Northampton, 339 Wellingborough Road
Services : Letting (Property Management)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : NN3
I was very impressed with their service, very professional and always available when needed. I just completed a 3 year tenancy with them and never had any issues,all my queries were dealt promptly and ... Read Full Review
Good
By : 'Unhappy'
Branch : Northampton, 339 Wellingborough Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : TN19
Horredous experience!!! Agents from hell. They made our lives a misery by miscommunicating with the Landlords. We are very transparent and it took a freak email to find out that they were misrepresenting us. I need say no more! What they did is without doubt Evidence they do not represents nor ... Read Full Review
Not an issue
By : 'Rebecca'
Branch : Northampton, 339 Wellingborough Road
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : NN3
AVOID AVOID AVOID. They are rude and incompetant. The house we lived in had an illegal conservatory as there were no thermal doors, the one radiator downstairs never worked properly and then the boiler finally broke. This took over a month to fix and it was mid winter. They also left our garage ... Read Full Review
Nothing "*".
Extortionate for the service
By : 'Unimpressed'
Branch : Northampton, 339 Wellingborough Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NN3
Agent postponed viewing by 1hr, with no real explanation. They then arrived 10 mins late, did not acknowledge me in the car park until beckoning with a head nod to the side to enter. Seemed not to know much about property at all & did not talk me round the property. Viewed property 1 wk before ... Read Full Review
Remembered that I am their customer & paying them a decent chuck of money to facilitate my move.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.