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The UK's Largest Customer Review Website for the Property Industry

3/5, 4 Reviews
25% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
By : 'Colin'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : BH5
Please be warned prior to dealing with Asset Property Maintenance, you only have to look at the outside of their own office building to see what low expectations this company have when it comes to maintaining a building properly! They manage the building I live in, it's not kept clean and is poorly maintained to say the least. Further more the staff at Asset (particularly Shelly) are extremely unprofessional and incapable of dealing with complaints - they don't take criticism kindly! I came home from work one evening to find Assets sub contracted plumbers (Ace Plumbing & Heating) had trod plaster board through the carpets and moved various items of clothing without putting everything back to how it was before they started the work - what I came back to was a very untidy mess which I had to clean in my own time! When I sent a complaint to Asset they weren't interested, actually I didn't even get an acknowledgment or reply so two weeks later I decided to chase them. I finally got a response stating that they found the tone of my email unacceptable and it was my choice to allow the plumbers access while I wasn't there!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Asset Property Management Limited
218 Malvern Road, Bournemouth, Hampshire
BH9 3BX
01202 532898
By : 'Edward'
Branch : Bournemouth, 218 Malvern Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : BH9
I have found their staff to be extremely friendly and ... Read Full Review
By : 'Fred'
Branch : Bournemouth, 218 Malvern Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH8
I am an owner/resident of a flat within a property in Richmond Park which has been managed by Asset Property Management for over 8 years. I have never experienced an issue with dealing with Asset. I find any maintenance issues are always resolved promptly by the helpful staff. From speaking with ... Read Full Review
good and very reasonable agent fees.
By : 'Colin'
Branch : Bournemouth, 218 Malvern Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : BH5
Please be warned prior to dealing with Asset Property Maintenance, you only have to look at the outside of their own office building to see what low expectations this company have when it comes to maintaining a building properly! They manage the building I live in, it's not kept clean and is ... Read Full Review

By : 'S.Morris'
Branch : Bournemouth, 218 Malvern Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH6
Over charging, do not carry out any work, over £500 a year for each flat and the garden barely gets done, cleaner doesn't come, the block is a mess. They use unqualified personnel and put tenants lives at ... Read Full Review
Actually do some work for the property instead of charging for nothing. I had to shop around to save them money, took 2 minutes and saved hundreds of pounds
By : Malcolm Davis
20 Apr 2013Mr Morris is unfortunately a serial complainant who despite formal approaches by this company is unwilling to meet on site to discuss his concerns but persists with repetitive complaints that have...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 10/10/2019, 2:59:55 AM by allAgents