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Jul 05,2013
By: 'Unhappy tenants'
Jul 05,2013
6 people found
this helpful
Tucker Gardner in shelford is the worst agent we have ever used. Totally conned. Signed a two year lease and then was told landlord wanted too sell. So our response was ok but we will find something else. We did then we were unable to end the tenancy as they said we were not allowed just to end it!!! Eventually we were told we could give a months notice which we did then it was retracted. We moved out and was held reliable for the rent until new tenant was found. Obviously agent sided with landlord and we lost almost £1000 due to their incompetence. Why phone and say the landlord wants to sell if you don\'t want us to move out???? They caused us to lose all that money, and advice is fon\'t touch them with a barge pole- Hannah has no clue what she is talking about.
What agent could do to change your mind?
Not made the call in the first place, if we were all bound by a legal contract why bother phoning us to say landlord wants too sell???
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By: TuckerGardner
Nov 29, 2013
How terribly unfair to pick out a staff member by name, given that this was a situation entirely of the tenant's own making. Tenancy agreements contain break clauses, which in our case is two months for the landlord and just one month for the tenant (many tenancy agreements make it two months for both so ours is quite lenient). In this instance the tenant wanted to leave without giving any notice and quite rightly was told that they could not do so. They did then serve notice but they then retracted the notice, before moving out any way. As such the situation and any loss arose as a result of the tenant's actions and we appear to be being maligned because they could not do what they wanted when they wanted. All we did was have the courtesy to tell them that the owner was considering selling but many investment properties are sold with the tenants remaining in situ.

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Tucker Gardner

39 Woollards Lane Great Shelford, Cambridge
CB22 5LZ

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