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Astute Estates Ltd
2.6/5, 5 Reviews
25% Recommended
50% letting valuation accuracy
33% letting fee satisfaction
No description for branch.
"Avoid..."
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1 Star Review
Jennifer
By : 'Keeley'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23
2 Dec 2022
People found this helpful0
The worst customer service you will ever get. I have spoken with Jennifer the whole time which who was extremely ignorant. You are lucky to get a reply from her and if you do she makes you feel like you’re privileged. If I could give them 1 star I would. First, we applied for a flat and it took them six weeks to give us a response, they lied about sending references to our landlords and the entire process was prolonged for no reason. Once being told we were unsuccessful, we were advised a similar flat was coming available in the next 3 weeks and we would have first refusal. It has now been a further 6 weeks (12 in total) and still nothing. I haven’t heard anything from Jennifer for a month so I gave her an email and apparently the landlord may be selling the property instead. They are awful, avoid at all costs
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 33.00% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 3 |
Address
Astute Estates Ltd
186 Wilmslow Road, Manchester, Lancashire
M14 5LL
0161 225 4440
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 10:00 - 14:00
- 00:00 - 00:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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An Outstanding Customer ...
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5 Star Review
By : 'Zoozie'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Tenant)
Would you recommend ? : No
17 Feb 2026
People found this helpful
I have received outstanding customer service and I am very happy to stay with Astute Estates. I rented a double flat and have been pleased with their approach and support throughout my tenancy. They employ their own maintenance team, including plumbing and electrical specialists, so whenever ... Read Full Review
Worst ever experience. The ...
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1 Star Review
By : 'mo'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23
9 May 2024
People found this helpful0
Worst ever experience. The whole company is a joke from Stewart all the way up to Amanda. The are rude and they use extortion ... Read Full Review
Avoid ...
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1 Star Review
By : 'Keeley'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23
2 Dec 2022
People found this helpful0
The worst customer service you will ever get. I have spoken with Jennifer the whole time which who was extremely ignorant. You are lucky to get a reply from her and if you do she makes you feel like you’re privileged. If I could give them 1 star I would. First, we applied for a flat and ... Read Full Review
Another profits over people ...
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1 Star Review
By : 'Lucas'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : ML3
27 May 2020
People found this helpful0
Astute Estates stole the deposit of one of their tenants despite the house being in perfect condition and the tennant having a good relationship with the landlord. Absolutely unfair treatment that puts profits over people. Do yourself a favour and dodge this morally destitute ... Read Full Review
Fantastic and helpful ...
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5 Star Review
By : 'AB'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : M23
16 Aug 2019
People found this helpful0
Astute has just taken over the management of my flat from Ascend and what a relief. I cannot fault their service or professionalism. Being the tenant I thought it would be a nightmare changing management but they've been fantastic and incredibly helpful - we've been given more ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5/22/2019, 9:42:23 AM by allAgents
