The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.8/5, 5 Reviews
20% Recommended
100% letting valuation accuracy
20% letting fee satisfaction

James

Anita
By : 'Leah'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : M34
The team at Urban Property Services are the most unprofessional people I have ever had the displeasure of dealing with. Prior to signing my agreement I was told that the property would be cleaned and painted and generally in an acceptable state to live in, they were fast at answering calls and taking my money but once I had they keys it was a different sroty. The state of the property was a joke, it took 4 people a full weekend to clean a one bedroom flat, the carpets smelt of urine (which was not noticed on the viewing as they had all the windows and doors open), every surface was dirty and tacky, they bed and sofa and various other furniture that came in the property was dirty, broken and not safe to use and there was a leak from the roof in the ceiling. They and the landlord were not helpful in the slightest, it took 4 months for them to send someone to paint over the mould in all of the rooms, replace the carpets with bog standard carpets and replace the small fridge freezer that was broken and froze all of my food in the fridge. When trying to get the landlords details and my deposit back they took longer than the legally required days to give me the details I needed and return my deposit. All of the staff are rude and even had the cheek to put the phone down on me and ignore my calls numerous times when I tried to get any issues resolved. Avoid at all costs!!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 20.00% | £475 | £610 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Urban Property Services
48 Hall Street, Stockport, Greater Manchester
SK1 4DA
0161 429 8843


By : 'Leah'
Branch : Stockport, 48 Hall Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M34
The team at Urban Property Services are the most unprofessional people I have ever had the displeasure of dealing with. Prior to signing my agreement I was told that the property would be cleaned and painted and generally in an acceptable state to live in, they were fast at answering calls and ... Read Full Review
By : 'Anne'
Branch : Stockport, 48 Hall Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M21
I rented a property of theirs in Stockport for 6 months. After a few months, me and my partner began to feel incredibly sick, flu like symptoms that would not budge. We contacted Urban property Services as we felt there may be a problem with the flat. They stonewalled us (when they deigned to ... Read Full Review
They charge you a fee for everything.
By : 'Anonymous'
Branch : Stockport, 48 Hall Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : SK1
i recently moved from a property let and manintained by urban property services (offerton branch). Getting the let agreed was the easy part as they were very prompt at taking my money. I was told the property would be freshly painted throughout and professionally cleaned, this was not the case. The ... Read Full Review
Expensive

By : 'Ian'
Branch : Stockport, 48 Hall Street
Services : Letting (As a Owner)
Rent PCM : £610
Would you recommend ? : Yes
Postcode : M41
Urban Property services have been great at managing my rental property. They always keep me informed about any maintenance issues and have always been great at getting the property filled at the end of a tenancy. James is excellent and so is ... Read Full Review
Good


By : 'All_My_Things_Are_Ruined'
Branch : Stockport, 48 Hall Street
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : M16
I recently lived in a property let and 'maintained' by Urban Property Services. On viewing the place we were told that it was to be painted, cleaned and serviced before moving in. It was not. We were told that the alarms worked, they did not. The property went from bad to worse, LOTS OF DAMP. ... Read Full Review
expensive.
expensive.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents