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Denfords Property Management

3.7/5, 10 Reviews
70% Recommended

0% letting valuation accuracy

40% letting fee satisfaction

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Denford & Son is a family business formed by Donald Denford in 1948. Today, the company, now called Denfords Property Management, is run by two generations of the Denford family, Roger and Paul Denford. For over 50 years the company has provided solid, dependable, professional services: Property Management, Estate
Agency, Structural Surveys and Valuations.
"Denfords took over the..."

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5 Star Review

By : 'Helen'
Services : Property Management(They manage our building)
Sold price : £103000
Rent PCM : £525
Would you recommend ? : Yes
Postcode : SO15

16 Feb 2017
People found this helpful0

Denfords took over the management of my property in 2016 and since then I have seen a dramatic increase in the service levels, Denfords are friendly, reliable and go out of their way to do what they say they will. In particular Cheryl who has been very proactive in helping me get the sale of my property closer to the finish line! Would highly recommend.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%40.00%£525£525
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1110000052
Areas covered
  • Hampshire
Address

Denfords Property Management
Equity Court, 73-75 Millbrook Road EastSouthampton, Hampshire
SO15 1RJ
02380386970

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 17:30
  2. 08:30 - 17:30
  3. 08:30 - 17:30
  4. 08:30 - 17:30
  5. 08:30 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Not sure where to start ...

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1 Star Review

By : 'Mark'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SO16

5 Feb 2018
People found this helpful2

Not sure where to start really. We were lied to from the beginning about why our electric gates were open all day, a request to have them closed was either ignored or reasons made up for keeping them open. We debunked these reasons as lies and had to force Denfords to close them (that's right ... Read Full Review


Comments on Agent Fees

Terrible. What I want to say would probably be illegal and without full accounts and costs (including independent quotes) it would be hard to prove.

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Working with Daniel has made ...

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5 Star Review

By : 'Sarah'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SO50

2 Aug 2017
People found this helpful1

Working with Daniel has made my role of Director effective. Daniel has been central to ensuring that the property is well maintained and has advised , organised , and negotiated appropriately . Aside from doing the necessary tasks, he has added a personal touch so that we can discuss issues and he ... Read Full Review


Comments on Agent Fees

Good value

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Brilliant service - fast ...

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5 Star Review

By : 'JLR'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO16

27 Jul 2017
People found this helpful0

Brilliant service - fast response. Email response in under an hour of contacting. Team arranged for electrician to come and assess the same day. Rare these days to get a person let alone a resolution so ... Read Full Review


Comments on Agent Fees

N/A Indirect

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We have been with Denfords ...

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5 Star Review

By : 'Shower'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : SO40

25 Jul 2017
People found this helpful0

We have been with Denfords for a number of years, as Denfords manage the block of flats, and we own a flat in the block. I have to admit that I have not been over enthused by the service offered by Denrods, in that nothing seemed to happen, or if it did it took ages and much prodding. Having said ... Read Full Review


Comments on Agent Fees

Any agents fees are too high as a matter of normality. It is the results one gets from the service offered which justifies or otherwise, the fees. In this case, just about works.. !

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Denfords oversee the managent ...

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4 Star Review

By : 'Ms'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Property Management (They manage our estate)
Would you recommend ? : Yes
Postcode : SO30

21 Jul 2017
People found this helpful0

Denfords oversee the managent company for the estate where I live, on behalf of all residents and owners. As a member of the Board of that company we have a relatively simple task in being responsible for the area between the estate and the local highway. Although it is of limited responsibility ... Read Full Review


Comments on Agent Fees

Reasonable considering the size of the development and their responsibilities.

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I would have given zero stars ...

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1 Star Review

By : 'Eric'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : SO16

17 Jul 2017
People found this helpful4

I would have given zero stars or less if it had been possible. The service we are receiving from this company is zero, communication is non existent. We are receiving next to nothing for the fees we pay. In all a total waste of ... Read Full Review


Comments on Agent Fees

Waste of money!

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Denfords took over the ...

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5 Star Review

By : 'Helen'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Property Management (They manage our building)
Sold price : £103000
Rent PCM : £525
Would you recommend ? : Yes
Postcode : SO15

16 Feb 2017
People found this helpful0

Denfords took over the management of my property in 2016 and since then I have seen a dramatic increase in the service levels, Denfords are friendly, reliable and go out of their way to do what they say they will. In particular Cheryl who has been very proactive in helping me get the sale of my ... Read Full Review

Comments (0)Was this helpful?:
I would have selected Zero ...

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1 Star Review

By : 'AGilmore'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SO40

30 Jan 2017
People found this helpful2

I would have selected Zero stars if the option was available. Unhelpful, unfriendly and complete failure in resolving important issues in any sort of timely fashion. Communication is non-existent. Disgraceful ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Denford

1 Feb 2017

I am sorry you have not been satisfied with our service if you would like to contact me direct I would be happy to discuss the issues you have with the...


I wish they managed all of ...

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5 Star Review
UserName

By : 'Roger'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : SO15

30 Apr 2013
People found this helpful2

I wish they managed all of our properties because they are :On the Ball Helpful Polite reliable. All agents are expensive but at least you get a good service for the ... Read Full Review

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...

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5 Star Review

By : 'TM'
Branch : Southampton, Equity Court, 73-75 Millbrook Road East
Services : Letting (As a Owner)
Would you recommend ? : Yes

2 May 2008
People found this helpful0
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2/17/2017, 3:27:46 AM by allAgents

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