Pattinson Estate Agents

Very disappointed with the experience I recently received with this auction house. The agent messed up on a completion date which added unnecessary stress and anxiety on a fast turnaround closure. This particular issue took over a week to sort out. I also asked for critical information ... Read Full Review

I cant say a bad word. Carly from the washington branch has been outstanding. Working non stop for a quick sale at a price we are happy with. Would recommend you speaking with carly to sell your ... Read Full Review

Amazing service from pattinson helping us find our forever home , Carly from the Washington branch has been a god send , nothing has been a trouble from offering to completion. We honestly would not have got our forever home if it wasn't for Carly and her support . Along with that, other ... Read Full Review

We bought a leasehold flat from Keith Pattinson Limited and were told that all service charge and ground rent accounts were paid up to date before agreeing to purchase under an ‘auction’ type contract. Important to note that Keith Pattinson Limited charge £5,000 ... Read Full Review

Not even worth 1 star, dishonest, unhelpful and slow. Please for your own well being avoid this company. Refused to take any responsibility for misquoting sales fees and an extremely slow legal service from MSP legal services. Too late now but had I checked first I would not of used them so save ... Read Full Review

No stars for Pattinsons they were rude arrogant and unhelpful they told me they had listened to a call that had been recorded but they do not tell you that calls are being recorded. If I saw a house I loved and it was through Pattinsons I would leave it.I have emailed Keith Pattinson but am still ... Read Full Review

As a property buyer I experience every kind of property selling agent. Some are good, some not so good.... but there is ONLY one I have ever reviewed and that I will walk away from........ Pattinsons. …that should be enough for thought! ... Read Full Review

Poor very disorganised group... don't bother, clearly the team don't talk, appointments made, clients reassured then hotels booked and paid for only for someone to call 10 minutes later saying circumstances have changed"clearly the staff have actually spoken" saying its off ... Read Full Review

Excellent experience. Purchased and sold via Pattinson, Gosforth. Kurt explained the selling procedure and was great with the selling details and photos of my property. Kind and patient too. Mainly dealt with Keri and Sharon. Loved their friendliness , kindness and were so very helpful. ... Read Full Review

If I could have rated them Zero stars I would have. Incompetent does not come close, they are only interested in listing your property. Communication is appalling, for the fees they charge they need to improve on how they deal with emails, calling customers when promised. CS is basic in this ... Read Full Review

I recently purchased a property with my partner through Pattinson Cramlington and would like to say what a lovely experience it was. They usually say selling or buying a property is a stressful time however, I felt quite the opposite. The ladies in the branch were very helpful and polite and I ... Read Full Review

Sold with Pattinson Cramlington and I could not fault the service I received. We were sold in less than a week and had several offers. Thank you ... Read Full Review

Do not recommend at all. Ruth ignored all calls from me after telling me should would call to arrange a viewing. Was informed by another member the property had gone. After being ignored for a week I was extremely ... Read Full Review

Very poor customer service. Lies after lies! Highly advise anyone to stay clear. £6000 fee if you win a auction with them, was lied when asked questions about a house iv bought not disclosing all the information the company should have done, I have asked for recored called but strange ... Read Full Review

I only two weeks ago put my property up for sale in Consett branch....they all worked so efficiently and speedily that already I have a cash offer....especially I’d like to thank Lucy who had the foresight and professional attitude to facilitate the sale. Bravo to her and a huge thank ... Read Full Review

After an extremely rude response to a lettings enquiry I won't be going near Pattinson's again. The lady talking to me seemed most upset that I had a foreign partner moving to England with me, and after asking quite intrusive questions about the length of our relationship, not ... Read Full Review

sold my property through online auction used option 2 witch was supposedly all fees paid £2400 i asked 3 times if everything was included and was told yes, but no,i had to pay there solicitors £1200 for fees,so ended up £3600 ... Read Full Review

The lied repeatedly on the phone, dismissed all concerns as nonsense and used high pressure sales tactics. The moment we signed they sent a fee that was 20x what they lead us to believe which was hidden away in the small print and immediatley threatened to sue us. Do not trust anything this ... Read Full Review

AWFUL. Rubbish from the start for a first time private renter. I explained that I was unsure what to do with deposits, paperwork and such so my whole apllication process took much longer and I was handing in the wrong things without being advised that she was still waiting for the right documents, ... Read Full Review

Poor service at Stockton. Rent fee was high so went to acorn Lettings. Pattinsons Been playing awkward. Saying they wouldn't reduce fee for rent. Then when going to acorn reducing the fee then. Too ... Read Full Review